We had a terrible experience at Morrisons Petrol Station, Stockton on Tees tonight 21st October. My son took his fuel for £33.13 at 18:11 on self serve because the till point was not working. He was charged £100 at 17:58, another £100 twice at 17:59 and another £100 at 18:01. In total he was charged £400 on top of the £33.13 at 18:11.
We rang the till operator in charge gave our name to air our concern and help with our matter. She didn't want to give her name for our reference. She shouted at me and said it was not her fault. We didn't say it was her fault, we just want her assistance to support our claim that there was a fault on the charge machine.
She was not very helpful. I never had a nasty encounter with Morrisons cashier before, this was the first.
To the manager in Stockton Branch please help my son to reverse the £400 unnecessary charges, please! read more