When Dr. Morrow saw me nearly 40 minutes past my 9am appointment time he asked how I was doing. I told him I was frustrated I had to wait 40 minutes. He immediately told me he was not comfortable treating me and asked me to leave. When I told him I just didn't understand why I had to wait so long for what was their first appointment of the day, he told me to leave and threatened to call the police. That was all there was to the discussion. I am 63 years old and a small business owner and have never had a customer experience remotely close to what I experienced with Dr. Morrow, though his reviews on Healthgrade, Yelp, and WebMD are consistent with what I experienced. His responses to my Google reviews have been shamelessly dishonest. read more

Great bedside manner and very patient, staff is very friendly as well. Overall would recommend

Would not recommend. No bedside manner and doesn't tell you when he's going to do something intrusive. Office staff was friendly though.

This post is mainly regarding the staff at this office. Very unprofessional and arrogant. I waited over a month for an appointment only to be called 3 days in advance of the appointment to say the doctor couldn't see me due to an emergency. Things happen, I understand. But the staff member on the phone was so rude and wouldn't even take a moment to answer my questions. When I asked to speak to the office manager, I was placed on hold for over 10 minutes, then told she was on the other line and couldn't take the call. I am still in excruciating pain, no appointment and no follow up call. Think twice about going to this office. read more

If I could give 0 stars I would. Please do not waste your time going to this office. The office staff is unprofessional and downright rude. Within 3 weeks, I called 4 times, never was my call returned and I sent 2 emails that no one answered. We were told that the doctor would be available on Monday and Wednesdays, changed around my daughter's schedule (labs on Wed. instead of Mondays) and we were going to have her come home on train on Saturday, get her shot on Monday and fly her back to Boston Monday night - once a month for the fall semester. We were VERY upfront with this schedule and told by the office manager they would "work with us". We signed the paper and they billed our insurance for a year worth of shots, then, by the second month (July), they told us the Doctor decided he no longer wants to come in on Mondays. Actually, we were told "He is the boss, and He will decide when he wants to come in the office, and He does not let patients dictate this schedule." Now, we have found a new Dr. and we will have to pay out of pocket for the shots (since Insurance has already been billed). Oh, and I also asked if the doctor could call us and I was told by the office staff "The doctor does not call patients". This is the type of doctor you will be seeing if you make an appointment here. read more

Absolutely terrific !!! I recently had a swollen gland on my deck. My GP sent me to have it scanned. If it gets worse, she tells me, go to the emergency room, immediately. You don't want it to swell, cut off breathing and swallowing and have potentially critical problems. Thursday at 2am it hurt more than it had. By 5am the pain had grown. I went to the emergency room. Two ER doctors reviewed my blood work up and scans, gave me pain killing pills and sent me home. I had seen THREE doctors and the problem persisted. I called Dr. Morrow's office. I was not a patient of his but explained I needed to see a doctor. The office staff fit me into the schedule, were incredibly pleasant and helped in every way they could. Dr. Morrow identified the problem in less than 3 minutes. And he did it without scans and blood workup. A stone that had started in the gland, moved down the saliva tube and logged under my tongue. He removed it. After a month of pain, I felt better. In about 5 minutes, he had diagnosed and fixed a problem that three doctors, two scans and blood work up had missed. And more important, I felt better and missed what was growing into a critical situation. And he did all this for a non-regular patient on the same day I called. So once again, I say absolutely terrific. He and his staff get my 100% endorsement. And I wish to finish by saying, "Thank you Dr. Morrow and staff for saving me from a critical situation, not to mention how pleasant you were and how immediately you took care of me. Thank You, Thank You, Thank You! read more

Didn't prepare me for the pain that was about to happen. I heard a man "scream" in the next room before Dr. Morrow came in to see me. My hearing was gone in my left ear due to ear wax. I have seen quite a few Drs. and P.A.s and they try to irrigate it first; but Morrow acted like he had a train to catch, even though I was the only person in the waiting room. After the left ear, he swings me around, and at that moment, I thought it was good; but he says" Oh my God, this one is FAR worse and again without irrigation he goes right in ...and the pain was unbearable (now I know what the scream was about)...all he had to tell me was to keep my feet on the 'rung' because I "moved". He couldn't get the wax out but told me that I might see some "BLOOD" coming out of the ear after I leave. Check all reviews before suffering with this guy. read more

The worst ear doctor. Caused my mother, to bleed and a lot of pain cleaning her ear. Still has pain after a year. The lady who tested mom's hearing afterwards literally got mad at my mother for bleeding, even after we warned her. Dysfunctional office. Used no gloves read more