This was my first visit to be seen by Dr Lam. She gave me an excellent exam & was very gentle. She is very knowledgeable & has a pleasant personality. I will definitely follo read more

Eye doctor there is very thorough and explained everything to me Staff is very courteous I highly recommend them read more

This year while vacationing in Ocean City, NJ I injured my right eye; I immediately went to the emergency room at a local hospital. They told me that I had to see an eye surgeon and gave me several references. The closest office to where I was staying was the office of Horizon Eye Care in Ocean City. I will always be thankful for my choice. Even though this happened during a weekend and the pandemic, the office staff at Horizon Eye Care was excellent in getting me in safely and quickly contacting one of the eye surgeons. The doctor examined and treated me with care and compassion, carefully explaining everything he was doing. I will now schedule my yearly eye exams at Horizon Eye Care, another reason to vacation in South Jersey. read more

I just had my eyes re-examined by another Dr and my script from Horizon was incorrect! I must pay for the re-examine and for new lens but I will be able to see! I will never return to Horizon in OC Just got my new glasses from my new eye Doctor in Pa and I can see perfectly! read more

Manager was extremely rude and not compromising. Made no effort to try to remedy the problem. Lied and said she spoke to doctor and never did. She was so unprofessional. She sounds like she is tired and hates her job. She should retire. I feel bad for the doctor who doesn't know what a horrible representative she is for the practice. Don't go here too many other places to choice from then to be treated so horribly. read more

I needed to see a an eye doctor b/c it seems I scratched my eye while swimming (while on a week-long vacation in Ocean City). I called on a Wednesday and they couldn't get me seen by anyone until the following Tuesday...in any of their locations and they have like 6! I explained that it's an emergency since if a cornea is scratched, it needs to be seen by a doctor asap. It's a quick eye exam that would take a doctor a few minutes. They told me to go to an urgent care...where I can only be seen by a primary care doctor. Gee thanks. Terrible service. Shameful way to not take care of the tourist population that supports Ocean City. read more

Amazing staff and exceptional patient care! Derek Gordillo is the best optician I've met! He's very kind and considerate, he actually listens to his patients and seems to genuinely care. I actually haven't met one person that works in this office that I could say anything negative about! They took excellent care of both me and my 2 daughters! I would rate 10 stars if possible! Highly recommended to anyone seeking exceptional eye care!! read more

I have never used Horizon eye care before today and will never again. I think they are running some type of insurance fraud at the office in Ocean City and I will tell you why. When I came into the office I presented the staff with my insurance card and flexible( fsa ) spending card. After my routine eye exam that I receive 1 every 2 years with in network providers at NO charge I went to pick up my prescription and the front desk person tells me I have a $40 copay. I do not but was unsure so I give her the fsa card. She swipes it but says it probably will not work "its our machine not your card". So I then give her my debit card and she processes the $40. I go home and call my insurance they verify my insurance and advise me that I have NO copay. I then ask my insurance company to call the office they speak with Audrey at Horizon Eye Care she did and advised the lady I HAVE NO COPAY!!! And they still will not give me back the money they never should have charged me in the first place. The nurse that did my pre screen was wonderful and personable as was Dr Munn he was professional and caring. read more

While on vacation I got sand in my eye. After rinsing and cleaning my eye it still felt like there was something in there. I found Horizon Eye Care online and called for an exam. They accommodated me right away, the doctor saw me in between patients even without an appointment. Everyone was super nice and my eye no longer has sand in it! Thank you Horizon Eye Care!! read more

So Thankful to find this place. We do not live around here but while out of town my daughter needed emergency treatment. Very thankful to the caring Drs and staff who took care of her and made sure to diagnose and treat her properly. read more

What a nice company! The wire connecting my earpiece to my frame broke. They couldn't get another in time because we were leaving this week. They found a replacement (blue, not gold) that worked and gave it to me. Who does these kind of things these days? They do. read more

Unfortunately, this was an absolutely bad experience. Usually they are friendly & helpful. But I am having major issues seeing out of new prescription glasses & unable to see with them. After calling the office, I was told to make an appointment, as no one but the writer of the script could read it; i.e. the doctor. I get there and not only have I waited 2weeks for an appointment, but I handed over my new glasses to the receptionist, after she asks me why I was in there. She brought the glasses , without me, in to the back, assumedly to grab the doctor to have a consultation with me. But no, she comes out and says the lab assistant says it is all correct. Fine. If that's is the situation. But I would have liked to have at least spoken with the doctor to confirm we were on the same page, how much longer would it take to adjust, could my eyes be getting so much worse than I had thought, is the astigmatism a problem, did my Lupus figure into it? I followed procedures and waited for my appointment. It would have been nice to have my time respected. As well as the cash I pay for ALL of our family's eye care needs! Very dissatisfied today :((( read more

This eye care practice is AMAZING and very professional. I came here for an emergency while visiting from out of town, so I was t even a patient here. It was the Sunday of Memorial Day weekend so they weren't there, but Dr Shkalim and her husband who's also an eye doctor there were willing to drive 40 mins from where they were to see me! I was floored and very grateful bc I was in a lot of pain (something was stuck in my eye). Dr Shkalim saw me and I felt like I got great care. I immediately felt relief after she removed the fiber from my eye. She was very thorough and professional, and went above and beyond seeing me on a Sunday as a non patient! I wish I lived in NJ to go to them as my regular doctor! read more

Horrible customer service. Not concerned with patient retention. Told to be seen every two years, but failed to mention that the only way to reorder contacts in that second year is through them....at three times the price of an online company and you must order a year's supply! Sounds like quite the money making venture! read more

I took my daughter there few months ago. I will never go there again, I made sure before I went there that the visit will be covered 100 percent minus the 30 dollar copay. They contacted my vision and told me that its covered, so I w went. Now I am getting the bill for the entire amount.When I called, the billing lady who was rude and nasty said that the dr. decided to bill it ot the medical insurance not the vision insurance, so the medical didnt pay. My medical insurance does not have a copay. So I asked her that why did he change it to medical when I came for an eye exam? she said its up the the dr... so why did they charge me for vision co pay? They are bunch of idiots. dont know what they are doing. read more