Hi. I had Family First come out 2/7/24 to give me an estimate for removing my dead palm tree. (They…read moredid another one that died last May). Mr. Daniel Meeks showed up early for appointment which was appreciated. He gave me a great bid and we scheduled the job for 2 days from then. At 2 Pm the SAME day, I receive a call from Kenny asking since he had time, could he come right away and remove the palm. I said sure. He showed up at 3:30 pm and had the palm cut, loaded and the area totally cleaned up by 4:10 pm - a total of 40 minutes! Unbelievable. I highly recommend them for service, price and doing the work as promised. Great family company.

These guys mowed 4 acres of newly acquired property for me and they did an excellent job. The went…read moreout of there way to make sure I was satisfied with the quality of the work. They cleaned up the excess grass around the house and blew all the grass out of the driveway. Wonderful quality work for the price.

Grass roots have made a huge improvement in our yard. They promptly respond to my calls of…read moreconcern...sprinklers, dollar week, etc. I can almost pinpoint the time the lawn guys will be there to do the lawn. They are so nice and always respond to my requests. The lawn guys talk to the sprinkler guys and if they see a dry patch they let them know and they are out checking on sprinklers. I cant say enough good about Grass Roots.

Follow up to his reply. That's an absolute lie. No one contacted me, no note was left. When I…read morecalled you about my tree because someone saw your company working in the yard behind me - you were completely confused about it and in the dark. You said you would get back with me and never did. I contacted you yet again and you said you would have an answer for me by the next Friday. I have all my text messages for that. You never got back to me and your comment regarding one of your guys cutting it off is the first I've heard of this from you right here. The limb was perfectly healthy and NOTHING was on it. The limb was strong and it was low. It made a cool place to sit, which is what we loved about it. Also, NO ONE asked my permission before cutting the limb so please don't make this like you were doing me any favors for cutting off a perfectly good limb that was a part of my tree's charm. Saying you did it for free when without my knowledge is REALLY rich! I really don't appreciate your made up explanation which is a completely untrue statement and a pathetic excuse at that. Original comment.....I contacted the owner about my tree being cut in error when they were working on the yard behind me. He said he would contact his employees to see who was responsible. He said he'd get back with me twice. He never did. Just kept putting me off. If this is how they treat people I certainly don't recommend them!!

I asked for an appraisal of an overgrown hedge. I wanted it to end up at 5'x5' the entire length…read more They appraised it and came back with a price with the 5x5 clearly on their appraisal. When the work was done they left it much larger and never touched the sides, with we CLEARLY talked about doing. They have a lot of excuses and reasons why it wasn't done according to the pre agreed on contract, but, at the end of the day, it's over 8' tall and they never trimmed the sides. Now they want more money to come finish it. Pretty typical work these days, I guess.

Our tree was trimmed exactly how we wanted! He showed up early and checked with us often to be sure…read morehe was cutting enough or where we wanted more done. The price was right and he was so polite! We will definitely use him again if we need more trees trimmed.

These folks are great to do business with . The work they preformed was outstanding. The price for…read morethe service requested was fair . I will certainly use them again in the future .

The service requested was spot on with quality work at an amazing value. I will be using all care…read moreoutdoor services for all of my outdoor needs. Thanks lady's and gentlemen at all care outdoor service.