Don't move here. The Metropolitan's website invites you to "Come home to relaxed, elegant living,"…read morebut there's nothing relaxed or elegant about this place. This place will charge you luxury prices (over $2,000 for a small two-bedroom) and yet deliver substandard conditions. Management's neglect has created unsafe living conditions, the property is filthy and often reeks of rotting garbage, and residents are treated more like ATMs than tenants who shell out $24,000+ a year in rent.
**UNSAFE LIVING CONDITIONS**
Last month, a homeless guy attempted to break into our apartment through the patio door. He completely snapped the handle off in the process. The break in was stopped only because one of us happened to be home and armed. Thankfully, he ran away with no injuries. We submitted a work order to have the door fixed that same day, on September 12, 2025. It took three days for Metropolitan to respond (Sept. 16). They installed a flimsy, collapsible aluminum bar between the wall that can easily be displaced. As of October 8, 2025, the handle remains broken, and the apartment is incredibly unsafe to live in. We have lived in these unsafe conditions for 26 days as of 10-8-25. (See Photo #1)
On October 8, 2025, two smoke alarms in our unit began chirping. When we removed them to replace the batteries, we discovered both were past their expiration date (each alarm is labeled "Replace Alarm by July 2023" on the back cover). For those unaware, smoke alarms have a limited service life because their sensors degrade over time which naturally makes them unreliable in detecting a fire. Our review is dated October 8, 2025. How many other expired smoke alarms are still installed throughout the building across 150+ units? In August 2024 (a year ago), Metropolitan emailed residents stating that every apartment would be entered for "annual fire alarm inspections" to check "both smoke detectors and sprinkler heads." If those inspections truly occurred, how did two expired alarms pass the inspection? Were they really checking fire detectors, or just hustling for more opportunities to issue "Community Violations" (See Photo #2)
Throughout the property, many landscaping lights are broken, leaving walkways poorly lit at night. This increases safety risks, especially given that homeless folks are constantly outside on the property at night. Several reviews mention related safety incidents involving these folks. (See Photo #3)
Cars are often broken into. I've seen at least three vehicles over the past 16 months with windows shattered, presumably by homeless people looking for stuff to steal.
**PURE FILTH**
The first floor in the north building smells like garbage all the time because of a trash chute/trash room. This smell also seeps up to the second floor. Dozens of residents have complained for over a year. And what was Management's solution? To plug in air fresheners. Now the hallway smells like "Hawaiian Breeze" layered over rotting garbage.
Metropolitan rarely cleans the hallway carpets. (See Photo # 4)
The same dead cockroach has been here for over a week. (See Photo # 5).
Like several other reviewers have noted, our apartment was filthy on move in day. There were old takeout containers full of rotten food, fingernail clippings in the sink, fecal stains in the toilet, dirt scattered across the floor, and dingy cabinets filled with dust and fine food particles. It took Metropolitan four hours to clean the unit before we could actually move in. (See Photo #6)
**MONEY SHAKE DOWNS**
Metropolitan bundles a long list of junk fees into your monthly rent. Expect charges for parking, stormwater, pest control, a "utility billing admin fee," EMSA, water, sewer, valet trash, and even dumpster use. None of these costs are included in the rent advertised online, and many fluctuate month to month. You'll only discover them when it's time to sign the lease. In practice, your actual rent will be $75-$100 higher than the listed rate.
Metropolitan has a pattern of taking security deposits. There's a review here from a former on Google reviews stating they were billed $400 for a "full paint" plus $55 for a "touch up" even though they lived here only two years and leaving walls they described as in "very good condition." Management responded by claiming "the lease states paint is not considered normal wear and tear." This statement is inaccurate. The lease says only that "soiling of blinds, drapes, and carpets" is not normal wear and tear; it says nothing about paint or walls. Nonetheless, Metropolitan appears to interpret its "restore to original condition" clause broadly to justify repainting fees, which is a gray area that many tenants could challenge if they have clear video evidence of their apartment's condition.
