They sold to a large company. The new company doesn't offer as many services, has horrible…read morecustomer service, and charges a ton of hidden fees. Not recommended at all!!

AutoPaychecks is absolutely amazing in every way, shape, and form! From their wonderful Team, to…read morethe Products and Services they offer! You won't find anyone better and WOW do they save your business a lot of time and energy while getting things done right, doing what they say, on time, AND at a fair price! Thank YOU AutoPaychecks!

Tax Edge 365 did my taxes for 4 years but I will not be returneing or recommending them. Here is a…read morequick summary of why you should not use Tax Edge 365: - Will not get your taxes in on time - Will not keep you updated on the status of your taxes - Will file an extension for your taxes - Will not let you know they filed an extension on your taxes - Will not tell you that for filing an extension, if you owe money back, you will be charged interest on it - Will include any interest owed for filing late on their part, into what you owe back to the IRS without telling you. - Triple their prices a month before taxes are due leaving you to scramble Poor communication, having to call a week before April 15th to inquire about the status of my taxes. Call again the day before taxes are due, to be told that Tax Edge 365 "is working on the taxes of people that owe money first, and have filed extensions for everybody else". Why am I having to call a day before the tax deadline to see if this company that I paid $948 to had filed my taxes? An email or a phone call would have gone a long way. Luckily, I know that if you file an extension for taxes, that you have to pay interest on any money you may owe back to the IRS. When I got my tax returns back from Tax Edge, they stated what I owed back to the IRS & state. When I inquired about any interest that would be owed for submitting payment after the deadline, I was told that Tax Edge already built into the price that I owed back to the IRS. The price I owed was not itemized, and there was nowhere on the paperwork that said that that price included interest that I now had to pay because Tax Edge had to file an extension for my taxes - despite me getting everything in on time. Frankly, a shady practice that takes advantage of unknowing customers. When I asked about this, I was offered a "$50 credit toward any future services". They will not let you know if any price increases until it is too late. In February or March of 2022, I received a letter in the mail stating that the payment to file my personal taxes and Schedule C would be almost triple what I had paid the previous year, a new amount in the $900 range. With the rise of inflation and running a small business, I completely understand. Wish I would have received this letter more than 1 to 2 months before taxes were due, and only weeks before the deadline that most CPAs have for customers to get their information in. I was left at the last minute to either scramble to find someone new that was still accepting clients, or pay over $900 to have your company do them (single tax filer with a schedule C). Knowing that you've always taken care of me over the years, I decided to stick with your company. However this new rate did not include the IRS audit protection, which had been included in previous years (and which previously you had to OPT OUT of if you didn't want it). Other prices (1099) increased ($35 to $75) as well, but I was not told until after the fact, despite being a customer for years. Unfortunately the additional costs that I had to pay because they did not get my taxes in on time was when I knew Tax Edge really could do no good. This year has been incredibly frustrating with Tax Edge 365 and I only hope they take steps to set their customers up for success in the future. Personally I will not be returning or recommending them.

I am an RN and a Senior Chief Petty Officer in the United States Navy Reserve. First time using…read morethis company at the recommendation of my retiring accountant. Over 5 months since dropping off my tax documents and I still do not have resolution regarding my federal taxes. Voice messages were not returned. I was not notified when my e-filing was rejected until I demanded proof of the efile acceptance. Emails were not sent to me when I was told they would be sent. They did not keep good records regarding payment for services. I will not use this business again.

We had a horrible experience with this business. They were rude and they hide their fees from their…read moreclients. Every year they mismanaged our taxes. They a crooks and I highly recommend you hire someone else!

Mark is a genius! He is trustworthy, professional, knowledgeable and an expert in his field. Mark…read moretakes the time to understand you and your needs as a client. He not only prepares my taxes he sits down with me to help plan for the next year.