I am so lucky to have found Tax time 20 some years ago!! Janet has been a trusted and valued…read moreaccountant through all these years. She helped us out tremendously not only for our private tax return filing, also for our Business!! The whole staff at Tax time is very helpful, friendly and take great care of us !! Thank you Tax Time!!

If you want timely answers to your questions, the job done right the first time or help with…read moreletters from the IRS then don't go here! Save yourself the time and trouble and find a REAL accountant!

Tax Edge 365 did my taxes for 4 years but I will not be returneing or recommending them. Here is a…read morequick summary of why you should not use Tax Edge 365: - Will not get your taxes in on time - Will not keep you updated on the status of your taxes - Will file an extension for your taxes - Will not let you know they filed an extension on your taxes - Will not tell you that for filing an extension, if you owe money back, you will be charged interest on it - Will include any interest owed for filing late on their part, into what you owe back to the IRS without telling you. - Triple their prices a month before taxes are due leaving you to scramble Poor communication, having to call a week before April 15th to inquire about the status of my taxes. Call again the day before taxes are due, to be told that Tax Edge 365 "is working on the taxes of people that owe money first, and have filed extensions for everybody else". Why am I having to call a day before the tax deadline to see if this company that I paid $948 to had filed my taxes? An email or a phone call would have gone a long way. Luckily, I know that if you file an extension for taxes, that you have to pay interest on any money you may owe back to the IRS. When I got my tax returns back from Tax Edge, they stated what I owed back to the IRS & state. When I inquired about any interest that would be owed for submitting payment after the deadline, I was told that Tax Edge already built into the price that I owed back to the IRS. The price I owed was not itemized, and there was nowhere on the paperwork that said that that price included interest that I now had to pay because Tax Edge had to file an extension for my taxes - despite me getting everything in on time. Frankly, a shady practice that takes advantage of unknowing customers. When I asked about this, I was offered a "$50 credit toward any future services". They will not let you know if any price increases until it is too late. In February or March of 2022, I received a letter in the mail stating that the payment to file my personal taxes and Schedule C would be almost triple what I had paid the previous year, a new amount in the $900 range. With the rise of inflation and running a small business, I completely understand. Wish I would have received this letter more than 1 to 2 months before taxes were due, and only weeks before the deadline that most CPAs have for customers to get their information in. I was left at the last minute to either scramble to find someone new that was still accepting clients, or pay over $900 to have your company do them (single tax filer with a schedule C). Knowing that you've always taken care of me over the years, I decided to stick with your company. However this new rate did not include the IRS audit protection, which had been included in previous years (and which previously you had to OPT OUT of if you didn't want it). Other prices (1099) increased ($35 to $75) as well, but I was not told until after the fact, despite being a customer for years. Unfortunately the additional costs that I had to pay because they did not get my taxes in on time was when I knew Tax Edge really could do no good. This year has been incredibly frustrating with Tax Edge 365 and I only hope they take steps to set their customers up for success in the future. Personally I will not be returning or recommending them.

I am an RN and a Senior Chief Petty Officer in the United States Navy Reserve. First time using…read morethis company at the recommendation of my retiring accountant. Over 5 months since dropping off my tax documents and I still do not have resolution regarding my federal taxes. Voice messages were not returned. I was not notified when my e-filing was rejected until I demanded proof of the efile acceptance. Emails were not sent to me when I was told they would be sent. They did not keep good records regarding payment for services. I will not use this business again.

I'd give a zero but I can't because I filed my taxes in January and I'm still waiting on my tax…read morereturn almost into august!!! Disgusted

I had my taxes done by Jackson Hewett last year and When they called me I decided to go with them…read moreagain this year. I made it very clear that I sold a property and I had a lot of deductions with my business and I asked them several times if they felt they could handle that. I spent four hours with the tax preparer and they told me that my taxes will be filed the following Monday. I waited for months I knocked on their door and I was told numerous times they were almost done. Then I was told they Just couldn't do my taxes even though we had to sign them and everything was completed. So after waiting four months I had to quickly find another company to do my taxes and found out they screwed up everything. I would never ever go to Jackson Hewitt

My husband hired this accounting firm and used it for several years. He passed away in 2022. I…read morehired them because my husband put his trust in them. I had no experience handling taxes and felt I was in good hands. I realize "now" that ultimately when we sign the tax papers, we are responsible for the taxes. I don't feel that there was compassion shown concerning what I went through, having to handle my husband's affairs. Furthermore, we should be all shown compassion for a deceased member of the family, and the grieving process. I was also ill at the same time. I paid good money to have the taxes completed. The SSA-1099 was not sent to me. I had given all tax papers to them except for those forms. The tax preparer knew this but did not tip me off. If I had stayed in the Grand Junction area, I would not use them again. My tax preparer, where I live now, covered me concerning the SSA-1099 forms, so I was not penalized. Now, I know to go online to the SSA website to print off those forms. I so appreciate his compassion and professionalism. I felt disappointed in this firm, and the lack of conscientious. One of my family members who is an accountant shared with me that he feels he must inform his clients of mistakes. I feel this should aways be communicated to help clients out, so they want to continue frequenting their tax business.

Called and set an appointment. I was very clear on what I would need and what paperwork I needed…read moreto file. showed up for my appointment with Nancy with my paperwork we had discussed over the phone and the price had doubled from what they had quoted me on the phone Less than 24 hours before. Very disappointed. Felt it was a bait and switch once they get you in the door. Be warned!

From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in Grand…read moreJunction, Colorado, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local Patterson Rd office to connect with a tax professional.

Claudatte " office manger " is one of the rudest people to do your taxes completely disrespectful…read moreand can give two shits about what you have to say and if you say something back to her you're being rude and disrespectful if I could give them zero stars I would everybody you're better off filing taxes on your own and saving your couple hundred dollars because H&R Block sucks !!!!

The H&R Block office on Patterson Road in Grand Junction is Horrible! They were extremely rude to…read moremy son; they knew he was a student and did a terrible job on his tax return. They knew he was filing dependent but still on his tax return labeled him independent so it royally screwed with our tax return. The "manager" is extremely rude and not helpful at all. I have already filed a complaint with the corporate office.

Way over priced, really screws over their customers with work that could be done for half the…read moreprice. They say it is high quality work but it is also simple work. Do not use them as your accounting firm in grand junction. Go out of state or try to find another local firm. Seen multiple people mention how expensive they are and I can tell you this is not the work for the price you are paying.

They released my dad as a client after they neglected to read his CRT they had been administering…read moreand doing the tax returns for over 14 years had expired. I read the trust and found that it was a 15 year trust and they released us after I pointed out their incompetency after instructing me to accomplish annual payouts that we were no longer entitled to. Don't bother for the price you pay their accountants they are incompetent. Update: Why call you when you told me I was the administrator of my father in laws trust. I wasn't even named on the original. I had only started assisting dad 6 months earlier when he moved in w us. Well, I did administer the trust to it's finality with no assistance from your very expensive accounting firm.