Well, after a poor experience with Baymount followed by a decent experience, I was blown away here…read more I was traveling and a friend booked the reservation for me. I was hesitant but holiday traffic took a toll on me. We checked in at about 9pm on Wednesday and Cara was fantastic. The whole check in process was simple and friendly. The room was clearly renovated and very welcoming. We missed the breakfast but it didn't matter. Loved the walk in shower, too! My only feedback is that housekeeping should really ensure that that switch at the door will turn on the room lights. Apparently some guests manually shut the lights which renders the switch to be useless. Kudos to Cara for ensuring we had a pleasant stay.

Where do I start? I arrived at this hotel after hours and was greeted by the owner working the…read morefront desk at 830pm on a Saturday. I had made reservations online and inadvertently reserved the wrong dates. She was very gracious and found us 2 rooms. The rooms where immaculate, had new linens, mattresses and towels that rivaled high end hotels I have stayed at. The hotel was quiet and very comfortable. When I got home I had been charge for the no show nights as well as the intended night stay. I called and spoke to Lydia, the owner, and to my surprise, she immediately refunded my no show night for the 2 rooms. Seriously, this was my mistake because I had not noticed the dates on the confirmation email. Great hotel, Gracious lovely owner. I will stay there anytime I am traveling that area. Thank you Lydia!

Stayed in a King suite. The mattress was hard as a rock, and the pillows were too soft, resulting…read morein a terrible night's sleep. Also, the bathroom needs an exhaust fan. I do not like the showers that don't have anywhere to put your foot to shave your legs. The shower head was above the shower doors, making it out of reach. The towel shelf also was over my head. The bathroom was well-lit, at least.

Stopped here on our road trip to Florida. Everything was new and clean as they had recently done a…read moremajor remodel. Loved the walkin shower and 3-floor atrium. Rooms were clean. While I used digital check in, I did check out at the front desk and the two women working there were very friendly and helpful. Free breakfast was good. Everything was kept clean and all staff wore masks. Nice stay.

Staying at a newly remodeled Holiday Inn express. Hotel is right by I75. Few restaurants around…read morelike McDonalds, Cracker Barrel, Chic Fil A , Wendy's and a liquor store-if you need one- lol. Plenty of parking spaces and well lit up. We can still smell the paint and new carpet. Beds are comfortable. Breakfast is from 6:30-9:30am. Food was plenty and yummy. Debbie had the breakfast area very clean, organized and well stocked! All the staff are friendly and they are working very hard to make sure we feel welcome. The check in process was very simple and fast. Definitely worth staying here again.

This was one of the worst experiences in an Holiday Inn Express that I've had. The fourth floor and…read moreour room smelled like marijuana which not only is illegal but very difficult to get rid of the smell. When we called the front desk to let them know it smelled like a Willie Nelson concert they said there were no more rooms available and they can drop off spray. The spray was industrial strength and not supposed to be used by humans, kids, or pets and 8 feet away from food...so basically not anywhere in the room. Then all of the channels on the television this morning weren't working. Very frustrating experience. Otherwise bed was nice, spacious room with the regular Holiday Inn breakfast.

Room was run down. Mold spots in bathroom. Sink wouldn't drain. Definitely needs a remodel or…read moreupdate. You can hear everything outside and other guests in the bathrooms, running water, etc.bThe staff was nice though and we were only here for one night.

This is the grossest hotel I've scene in quite a while. Shame on the owners! The bathroom was…read moredirty, unmaintained and just worn out. See pics. That toilet seat!! OMG! Folks, DO NOT GO HERE!!

The clerk was great. The room left much to be desired. Rm 110. First room had a crock roach in the…read morebathroom. Husband has COPD and the smoke of smoke was very strong. People upstairs sounded like they were jumping on trampoline. I am handicapped and beds in both rooms were very high and difficult to get into. Cheap fixes. To freshen bathroom, the tiles in the tub were painted over. It was peeling. Moved to another room. Better, but cars outside of room with young kids partying and honking hook until midnight. Chair had a brown stain on both sides. Like butt wiped. Didn't shower. Under soap dish in shower was mold. Room 101

Looks like the place is going through a remodel slowly. Our room had stained sheets, very worn…read moretowels, the shower had a leak, there was mold and a quick fix paint job. We were only there 1 night so it served its purpose. For now leave it as a last resort

Room smelled so bad of weed.... Putting my children at risk as they have several asthma…read more.. Environment was super scary people lorttering in parking lot... So dirty sheets stained and can see thinning. It was awful

not sure what happened to the lobby. seemed to be destroyed. couldn't find where to check in. i was…read morelooking forward to staying here. i am heart broken

Very clean rooms and staff were very courteous and helpful! Bed and pillows are very very…read morecomfortable!! I would highly recommend this Quality Inn. The only negative thing is that the TV cable reception was spotty. Our stay was very enjoyable!!

You make a reservation for a King and get a full size double room that is filthy, dust everywhere…read moreand with roaches. Awful muggy smell in the bathroom too. Avoid this spot. Plenty of options in the area. Management at this site does not care and says "if you don't like it go elsewhere"! Really?! With an arrival of 11pm after I called to confirm our room, why would I think I need to go anywhere else?!? What's the point of advertising outside with a huge banner "Under New Management" if it is useless and they do not care one bit about their guests. There is no blow dryer in the room. The refrigerator ice box is covered in ice, clearly never gets cleaned. The rug has tears everywhere and layers of dust built up over time line the wall edges. No one knows how to probably vacuum. Outlets that are exposed by one wall do not work. A/C is a old dusty and a loud window unit that was original to the hotel. The bed is tiny but hard. How can 2 adults sleep on this single bed? Yep, we just tossed around all night and were out before 9am! Too early for a vacationing couple for sure. At least we got back on the road early. Do not let the outside pictures of this place, fool you. Look closer and you will see the lack of maintenance and the filth. Avoid this place!

I should have read the reviews before booking a reservation. They were reasonably priced and it…read morewas almost midnight so I booked something cheap but that was a decent chain thinking there would be standards. They also offer breakfast which was a plus. Checking in was easy and fast. The manager had another lady go and check the room to make sure it was clean and she came back and said the room was ready for us. Unfortunately when I entered the room and went into the bathroom I was immediately disgusted. There was huge globs of hair in the shower and also on the back of the toilet. One of the beds had a toenail in sheets. It is obvious that they do not clean the rooms they just remake the beds and empty trash cans to make it look like they clean since it was after midnight we decided to sleep and I went and told the manager in the morning. He looked at me like you could care less and just said okay I checked you out. I cannot believe that they didn't even care especially when I show them pictures of the room. After seeing that they do not clean the rooms we opted not to eat there and went to McDonalds next door. I will never see another Travelodge again as the cleanliness is ridiculous and the manager didn't care how disgusting the room was.

My wife & I did not stay after we checked in. Floors were "sticky", several cats seen everywhere,…read morethe very small outdoor pool was empty and in need of repair. We looked up the most recent reviews and decided to pass on this room.