I would rate this experience zero stars if I could. The front office staff were unprofessional and…read morelacked basic knowledge of their responsibilities, particularly in serving older adults. Smh wtf

Everything! Been a customer for over a year. They changed the rules and never sent a note or called…read moreto inform me that anything had changed. I was dropped as a client for "not complying to appointments made by them. Your doctors referral that's good for a year is now void. Drs referrals are only valid for 3 MONTHS! WTH since when are they allowed to change a doctor's script! Never ever going back there And I'm filing a complaint with the better business bureau

Highly recommended One of the best in the business. The staff ensures that you are taken cared of…read moreand are very patient listening to your concerns.

From the owner: Our Hands On Physical Therapy team will run a detailed physical examination with every patient and…read morecarry out complete assessment of injury or discomfort thereon specific program of corrective treatment and preventive measure will be developed. Our PT team will explain the diagnosis and create a personal plan of care most suitable for your condition. We will educate you about exercises plan and pain preventive techniques which you can perform at home and work place for boost up your recovery and most importantly prevent any recurrence. WHAT WE DO Orthopedic: Back Pain, Neck Pain, Knee Pain, Shoulder Pain, Lower Extremity, Upper Extremity Neurologic: Sciatica, Carpal Tunnel Syndrome, Spinal Stenosis, Pinched Nerve Neck, Pinched Nerve Back, Numbness / Tingling Other: Balance & Gait, Muscle Spasm, Loss of Mobility, Post Surgical, Sports Injury, Muscle Weakness

Because of a fall, I underwent a complex surgery to totally reconstruct my elbow: titanium implant,…read morerebuilt ligaments, bone screws, etc. After that, my arm was basically paralyzed and I had horrible pain. The surgeon told me that my only hope of regaining even partial function was months of occupational therapy. So I went to see a physiotherapist affiliated with a major NYC hospital and medical school. Her assistant reviewed my records, took one look at my arm, and said, "You need Michelle Torres." She was right: Michelle and her team gave me my arm and hand back, and I will be grateful to them forever. First, Michelle is an absolute expert. She carefully explained every detail of my injury and recovery (much more clearly than the doctors did) and knew exactly what was needed to fix my arm, from shoulder to elbow to hand. I couldn't even write my name at my first appointment, but regained new abilities every week. Second, Michelle actually made the entire process enjoyable. In the center of her large, open office is a curved table, with patients doing various exercises on one side and Michelle or Liz on the other, giving individual guidance and help. Although every person there is recovering from injury or illness, and probably even working through pain, the room is always filled with conversation and laughter. Everyone is working hard while smiling, laughing, and sharing experiences in English, Spanish, or a combination of both. Thanks to Michelle, I actually found myself looking forward to occupational therapy each week. My recovery was long and challenging, but Michelle, Liz, Aida, and Lizbhette genuinely helped me get back to living my life. I cannot recommend them strongly enough.

Michelle Torres genuinely cares for her patients and is exceptional at what she does. For example,…read moreon my first visit, Michelle pointed out how my arm was improperly casted and took it upon herself to make a new cast although the insurance company would not cover this additional service. Upon my follow up to the Dr, he took note of how the new cast provided a better support to my recovering injury. Furthermore, she proved to be an advocate on my behalf when the insurance company attempted to reduce the doctor's recommended therapy sessions. Aside from her medical proficiency, Michelle's bed side manners are incredible. Her willingness to listen to patients and her warm demeanor puts clients at ease. Additionally, the facilities are well maintained and wait times are minimal. The staff members are amiable and resourceful; they take a great interest in accommodating patients' needs.

The best kept secret in the Bronx! Our mother was sent here after a leg break. What a blessing…read more Communication was great even before she was transferred from the hospital. Everything was clearly explained and all questions answered. From our first visit, every single staff member, from the front desk to the cleaning staff, was pleasant and helpful and friendly. As a family, we were not looking forward to any rehabilitation living, however, we have already recommended Methodist if it's needed on the future.

They offer private rooms which is great. The surrounding area is nice. The patio with the Koi pond…read moreis beautiful. The CNA's are wonderful but there is a lack of communication between the nurses and patient. What they say they offer and what you get doesn't match. If you ring the bell they are slow to respond. If you fall out of bed at night you are SOL. The nurse Sheryl said Tylenol was an Nsaid. I questioned Sheryl's competency since she had to use Professor Google to find out Tylenol is an analgesic and not a Nsaid. And they have her giving out medication. The nurse Eric refused to give my sister a cancer patient pain medication. His reason was it wasn't documented that she was given any pain medication. I don't know whose chart he was reading. Nurse practitioner Diya and RN Anna sitting in the same office and will give you different information regarding the same patient. I questioned their lack of urgency when I told them my sister needed to go to ER for a blood transfusion when her hemoglobin was under 7. They want to repeat labs. First time her hemoglobin dropped, the tech from Northwell never showed up to repeat lab. When they finally sent my sister to the ER, her hemoglobin was 5.8. I requested certain blood work to be taken weekly and faxed to the oncologist. That was never done. The food is lacking. They give you a menu and they give you what you did not select. My sister can't eat corn. They gave her corn. She does't eat carrots, they gave her carrots. The dietician said you cant have Raisin Bran because of the Phosphorus and they would give her Raisin Bran Cereal. The dietician said you need protein since you are on dialysis. Her lunch one day was peas, carrots and bread. I had to ask where was the protein. Candace said you have use their medical supplies because they would order it. They sporadically provided supplies. I had to make sure my sister had her own medical supplies. The nurse cut her with scissors while changing her bandage because she wanted to dress the wound her way instead of listening to how we change the dressing. Anna said my sister didnt look like she was pain because she was looking at her phone. When you go for dialysis, you take a notebook with you that the dialysis center onsite is suppose to update. When you return from dialysis you give the notebook to the nurse. NO ONE reads it. Novi and Grace said that Rogisin the dialysis center doesnt update Methodist with the results of any blood work they do. Candace told me the opposite and Rogisin updates the notebook. From what I saw, the nurses don't read it. We finally decided not to send my sister back there after she was hospitalized a 3rd time. Her hemoglobin was 4 when she finally went to the ER because no tech showed up take her blood. We felt that under their care my sister would DECLINE OR DIE. Two weeks after she came home, Rachel from the dialysis center called me to see how she was doing. They didnt know my sister refused to go back there and came home. I found that strange because Miguel and Elizabeth from Methodist knew my sister refused to return. But again, there is a lack of communication amongst them. Yesterday, I received a certified letter from them with a NOTICE OF DISCHARGE/TRANSFER with inaccurate info. It should have said patient no longer felt safe with the lack of care. Since my sister is home and doing outpatient dialysis elsewhere, her numbers are monitored. The new dialysis center communicate with my sister and her doctors. I haven't had any issues with her new treatment plan at the new place.

So fortunate to find this thoroughly professional practice. From the three doctors (GLEB, ARTEM, &…read moreYEHUDA) to the PT student assistants to Kelli (office administrator), everyone is friendly, warm & caring. My fractured elbow, while still tender and painful, is being treated with the utmost care and compassion and I have already made great progress in the rehab marathon I am facing. Everything I could ask in my very first PT experience. Thank you Thank you Hudson PT!

I am not a fan of physical therapy BUT Hudson Physical Therapy changed my opinion . I look forward…read moreto my appointments. I trust the staff . I feel I'm improving and more positive about the outcome. The staff is attentive and even tho busy I never feel I'm overlooked . Sam and Joel really helpful . I'll soon be dancing !!!!

nursing home should be shut down, staffing issues, nurse's aides are rude, letting residents know…read morethey are understaffed basically don't bother them, nurses are not consistence with treating bed sores, which hindered my father from having productive therapy sessions, all about getting paid residents wellbeing is defiantly not a concern, Do not put your loved one in this facility, I'm so sorry I chose this facility. They do not deserve a star at all.

Highly recommend Schervier for the best quality care in the area. They specialize in physical…read moretherapy, occupational therapy, memory care, short term and long term placement and are great with dementia patients. The place is clean and well maintained. Modern and has great food, staff, services and amenities. They provide FREE transportation for families and friends to visit. There's also FREE on-site parking and easy to access. This facility is in a great location close to public transportation and major highways. 5 min from manhattan. Great out door space and more. If you are looking for a place. This is it.

Words can't describe how amazing this place is. My Son and I were welcomed like family. As soon as…read morehe started coming to Owl Academy I noticed a great improvement in his communication skills. He was so happy every time he had class. When the pandemic started they were very supportive and helped with the transition to doing home classes. Owl Academy has definitely impacted our lives in a positive way. Adrien misses you all!

The speech therapist was abusing my child without my knowledge. Joe the boss is very…read moreunprofessional, i see workers with 2-3 kids each. This environment was not safe for my child and being that I have a non verbal child who else knows what really went on.

Stay away unless you want to have your loved one drugged, having her medication randomly changed…read morewithout consulting with family or her doctor despite demanding it, abandoned for most of the day in the hallway, and in much worse condition that when they came in. Place is seriously understaffed and personnel does not give a damn, except to keep patients to make sure the bed is not empty, even if they should be released.

I am a companion to a 93 year old in this facility. Before I can finish a question or statement to…read morea nurse I was redirected I find the nurse behave as though they don't want to be bothered. I have to make several requests for service. CNA Elizabeth Hubbard should be commended for her willingness to assist everyone. I overheard her telling a resident that she can ask anyone for help Elizabeth is a compassionate woman. She deserves the highest position in this organization. You should promote her to do sensitivity training to your staff especially the nurses