I just noticed your comment back to me and even though it's been several months ago I would like to…read morerespond to your response just for clarification and so people who search for a moving company can have an assessment of my experience with your company to determine if you would be right for them. That is, after all, what a review is for. To clarify, I contacted you through this app on the 20th, you are correct. However, I called and spoke with someone on the 9th, 11 days before commenting through this app. He asked what I had to move, did it have stairs and where was I moving from and to where and also asked what date I needed you for. I told him the date that I had to be out by was the 30th and I could be flexible as long as it was by the 30th. He informed me that someone would be contacting me back with a price and date at that time. I never heard back anything by phone and even tried calling again with no answer a couple of times. I then posted through this app with the project scheduling on the 20th, four days before your defensive comment back to me, without an apology, I might add. If I could give zero stars for this company I would just on the basis of you not offering an apology for my experience and getting defensive with me when I'm just posting my experience with your company for others to be able to make an informed decision based on reviews. This isn't personal, I don't know you. I just simply did not have a good experience with your company.

S and k did my move with less than 24 hours notice. They were excellent, on time and fast! Nothing…read morewas damaged at all. They were extremely friendly and accommodating. The price was way cheaper than any other quotes i got. Would recommend 10/10. When i need movers i will be calling them!

Nice young men. Did a great job! Great price. I called them…read morewhen I couldn't get everything from apartment into the Pod I had rented. They rearranged a bit and organized and packed in a much better manner- And everything fit!! I will use them again and highly recommend them

Arrived right on time when they promised, very professional and very courteous. Packed everything…read moreproperly loading everything into two trucks and moving us 600 miles. The offload occurred right on time moving very heavy furniture in an elevator. The two brothers who drove and offloaded everything were exceptional. We couldn't have asked for better service at a reasonable price. We would not hesitate to use these movers again or recommend them to others. A truly first class operation.

Peyton and Mark were phenomenal workers! They saved me from moving hell and made transaction so…read moresmooth and timely manner. They were so polite and courteous.

Responsive, very fast, on time, and affordable. Some minor cosmetic damage to a dresser and desk…read morebut I expected that to happen on some level. Overall, good experience with them.

I am very happy with U Pack. They were very helpful for my needs. They answered every question and…read morewhen I had to make changes it was so easy and not stressful. They were accessible every time I needed help and their pricing was the best for moving my daughter from college back home. It was over 2,000 miles. I highly recommend them. They made the move very easy.

I was very happy with U-Pack for our move to AZ in May, 2024. The reservations were easy to make,…read moreand I loved that I was able to speak to a live person each time I called. The delivery and pick-up drivers were very helpful and showed us how to use the bulkhead and secure our load. They were very accommodating with the delivery time of our furniture as we were unsure of the exact closing date and time. The delivery driver was very helpful in Phoenix. Our daughter also used them in February to move from CA to OH. I highly recommend U-Pack for your moving needs.

Horrible and dishonest company. They lied about what materials they used and charged me an extra…read more240$ for them. I provided my own supplies and asked them multiple times to use them first, and they still didn't. Poorly packed multiple items resulting in torn upholstery, broken lamp, mugs, etc. They stacked heavy furniture on top of boxes which resulted in some getting crushed. I hired a different company to unpack, and they commented on how unprofessional and bad the job was. I moved in October 2025, and I have still not been able to get a refund despite buying their insurance. What a scam. I strongly recommend you find anyone else to help you move. I tried reporting them to the BBB. They reply saying they're working with the customer, and it's been a month since I've heard anything from them. They are not interested in making things right.

We needed help moving our belongings out of a POD and into our rental and the three gentlemen who…read morewere sent to our home were nothing short of excellent. They were courteous, respectful of our property, hard workers, helpful beyond words. I highly recommend them so much so that we booked them for the following weekend to help us with our final PODS arrival.

These guys were amazing and fast!! We needed the extra hands for the heavy furniture and they did a…read morefantastic job!! If I could take them to Florida with me, I would!! The rate isn't bad either and we really got what we paid for! They had all of our heavy stuff loaded up in less than two hours! Couldn't have asked for better service.

I've used University Movers twice, and while the first time was pretty good (though they did charge…read moreme more than was agreed on even though they didn't need more time that was contracted for), the second time was an unmitigated disaster, and after a long, drawn out process of attempting to get the refund (which they repeatedly promised I would be given as compensation for all the problems), the end result is that (1.) no refund has been provided, (2.) all attempts to get details regarding the amount and method of sending the refund have gone unanswered, and (3.) they are now no longer answering my calls or texts. If I could give 0 stars, I absolutely would. For the short version ... my brother and I did the majority of the moving ourselves, and they still charged me full price while continually promising not to do so. If you want good communication, timely service, transparency, and ethical business practices (like actually following through on commitments and not billing clients for services not rendered ... or rendered exceptionally poorly), then I strongly recommend you NOT use University Movers. The treatment I've received feels scammy (at best), and my boss has offered to have her husband (a lawyer) handle this for me moving forward. For the long version ... I reached out to them in late 2025 to request 2 movers to help move my possessions out of a storage unit and into a moving van. I even called back to confirm the day, time, cost, and number of movers were set in place. When it was time to move at the end of January 2026, it was one delay and complication after another. They repeatedly explained that it was the bad weather ... but I and my brother were also driving and out moving my stuff in that same bad weather, so I was unable to see how that was a justifiable excuse. They called shortly before they were to be at my storage, explained delays had occurred and asked if it was okay that they move my scheduled time back by 1.5 hours. Since I had little other choice, I confirmed the new time and agreed. Later, after not hearing updates, I called to confirm we were still on schedule. I was. They were not. They needed to move me back again. In the end, they moved my back by 2.5 hours ... and still ended up being 40 minutes late for that time. Due to repeated delays, I and my brother ended up moving almost the entirety of my storage unit ourselves. When ONE mover final showed up, there was so little left to do that he helped for about 30 minutes before he had to stop work for about 15 minutes and wait for the other guy to show up. Eventually, two other movers arrived and moved my sofa, desk, dresser, and bed. This took about another 20 minutes. After about 10 minutes of tying things down and securing the load, all the work was complete. I was billed nearly $400 for the full two hours (despite being repeatedly assured this would not happen) when what I received was approximately 55 minutes of actual work time (during half of which I only had half the movers I had requested), delays in my moving and travel plans, and delays in my brother's work schedule due to how late they were. I was told (over the phone) by the gentleman in their office that he would discuss the details of compensation with his boss and get back to me. Over the next several weeks, I heard no updates and usually couldn't even get someone on the phone. My only next update was a bill for the full amount. I immediately reached out, but I got the same, "I'll check with the boss and get back to you" answer. From there, they would claim to attempt a reimbursement, but when I asked (on at least 3 separate occasions) for details on the amount, the method of delivery, and the date by which to expect it, I never once got an answer with specifics. This makes it seem as if they never intended to honor their promise in the first place. So, my next step is letting anyone and everyone know exactly why they should not patronize this company. For good service, go elsewhere. They'll take your money, but they won't deliver quality service.

Moved twice in the past two years in the Montgomery area, and my best experience was with Motivated…read moreMovers. We lived on Maxwell, and they already knew how to navigate coming onto base and getting to our home. If you live on base and are moving out, I recommend them as well. We asked for 2 movers, and they were able to give us a quote based on all the things that I listed. The quote was pretty spot on, except they sent 3 movers instead of 2, with no extra cost. Movers were extremely polite and asked us where we wanted each our furniture and boxes in our new home. I now recommend them to all my friend who are looking for movers in this area.

Motivated movers was recommended to me by a good friend and church member and said to make sure I…read moreasked for Ced and Devon. Everything was wonderful it went smooth those guys were professional and entertaining I highly recommend Motivated Movers you won't be disappointed it's worth it.

I can't say enough about their quality service and caring employees. The only ones I would ever…read morerecommend!

Got a fair bid and when time to deliver was 30% +more. Had our furniture so what to do. Items…read moreoverpacked. 4 large packing papers for one handheld cheese grater. Items packed were here and there. Items packed were in separated boxes. Hard to locate. Tried to get rep to call me back..messages left unanswered.

Very poor service. Cheaper than most but you get what you pay for. Before signing the agreement we…read moreall discussed and itemized what items we were moving and the number and sizes of the boxes, including items that could not be boxed like sofa, large TV. Also discussed where and what floor the apartment is. Well when the mover came (it's really only 2 men) said he doesn't carry anything from the 2nd floor. That's an extra charge. Also informed us that a tip of 20% is mandatory! Also he only accepts cash. At this time we didn't have a choice but go ahead and pay as the lease on the apartment expires the next day. Would not recommend.

These people have no idea of what they are doing. They took tow hours to move one large piece of…read morefurniture downstairs, They wedged it in the stairwell and damaged it. Other pieces of furniture were damaged because they did not use furniture pads. They showed no concern for my things. They also used profanity. I have used Two Men and A Truck in other locations with no problems. DO NOT USE THE AUBURN, AL location!