Dr Williams attached electrodes to my prostate, for pain I guess, and steamed swollen places in my…read moreurethra (which did free up my urination). And directly after that, and ever since then, I have been unable to ejaculate. He said, Oh, sometimes that happens when you get older. Well, up to that procedure I was perfectly intact that way. I went to a highly recommended urologist for another opinion, and they told me 1) the condition is permanent, and 2) why didn't you confront him about it? (meaning they thought it was his fault). I have been very sexually active and am greatly disappointed.

Original complaint I went to Dr Clay Williams in Tyler tx…read morebecause I had known him for nearly 15 years or so and I liked him back then, But I hadn't seen him for around 14 years, So I went to him in November of 2024 and told him my problems that I was going on, I was having trouble urinating because my penis was retracting in a little and I was having trouble pulling it out to urinate, and some urine was splashing on my clothes, Also I was having trouble with sex erectile disfunction and pills didn't seem to work, So Dr Williams mentioned putting a penal implant in me and that should do the trick, My wife also ask him if he wouldn't mind checking my prostate while I was there, but he quickly turned around with a angry face and let us know that he was a surgeon now and that I would have to go elsewhere for that, So over the next few days we went through several checks getting ready for surgery, I did see Dr Williams once more before surgery and I asked him if he was OK today and he wheeled around with that same angry fase and wanted to know what the hell I was talking about, I just simply ask him if he was doing OK today because I knew he had been sick lately, So we went to surgery December 2024 and all seemed OK before surgery, After surgery they were getting me checked out, the nurse handed me a urinal to pee in but I passed out when I tried to urinate, but they sent me home regardless, when I got home I got the urinal and started peeing in it or so I thought, I was actually peeing inside of myself nothing was going in the urinal, It was the most awful painful experience I had ever had, so we tried to call Dr Williams office but only got the answering person, she said he doesn't talk to people or his patients and I would have to make an appointment, I told her my situation but she insisted I call back during office hours which was 3 days away, So I called UT emergency room in Tyler and they told me to come in, When I got to the UT emergency room they told me to have a seat, I explained my situation and that I was urinating inside of myself and I needed a cathador so they took me in and the nurse handed me a urinal and wanted me to pee so she could tell what was going on, I pleaded for a cathador to be put in my penis or bladder, but she wouldn't listen, So I had to try to pee for her but the urine went inside myself again to please her and the pain was awful and I was screaming for a long time , So the UT emergency room doctor came in and said he had talked to Dr Williams and that it was not possible for me to urinate inside myself and he laughed and made a weird face, but I pleaded for a cathador and I had to pee really bad again so I urinated inside myself a 3rd time and then later even a 4th time while the doctors and nurses were all standing around me laughing and making fun of me, then one nurse said she had seen enough and got a catheter and tried to put it in my penis but something was blocking it, so she got a smaller child's catheter and after several tries managed to get it in to my bladder, what a relief that was, the doctors and Dr Williams on the phone still didn't believe me from what the ER doctor told me, But they finally admitted me and got me a room, my scrotum and lower body parts were tightly filled with urine in my system but even so dr Williams gave order not to help me, I didn't actually see Dr Williams for 5 more days, I just lay in the hospital bed in pain and my inside was filled with urine, no one helped me because Dr Williams gave orders that I must have been making it all up, Finally after nearly a week dr Williams showed up for the first time after the surgery with a scope machine to see inside of my urethra tube, when he ran the scope in me he saw that he had infact burst my urethra wide open during surgery 5 days ago and that I was actually laying with urine inside of me and had developed an infection, he laughed and said "well at least you're not septic yet, and he had never seen this before, so his nurse had the hospital put me on strong antibiotics, So the next day he put me back in surgery to pull all the implant out so I could heal up, he told me that scar tissue in my urethra would always be a problem and that I would always for the rest of my life have to deal with that by seeing him regularly, also one of my kidneys was damaged because of urine backing up inside of me and over time I might lose it oneor both, So after the removal surgery I had to go in to get my staples out, I still had the catheter in and I was dragging a urine bag around and dr Williams was supposed to run a score inside me to see how my urethra was healing but that my insurance hadn't paid him for this Scopping yet and that I would have to make another appointment, So in progress of time I noticed that Dr Williams seemed to be trying to get rid of me, he was just cold to me and was creating obstacles for me to get better, I happened to find a good urethra specialist in Dallas th

Dr. Haygood and her PA Erika are great! Very compassionate and very knowledgeable. My regular…read moreDermatologist was on vacation but I was able to get in to see Dr. Haygood the day I called her office.

Dr. Stansbury has not only been my dentist for 34 years but my very good friend. He has always…read moretaken good care of me and my needs. Always professional and caring. I know Dr. Stansbury will be retiring and he will be truly missed. I know his new partner Dr. Heaton will take care of my needs after Dr. Stansbury hangs it up as I met Dr. Heaton and really liked him and felt very comfortable with him. God Bless, Betty Fiederlein

In my opinion, you will not find a more professional, compassionate and skilled clinician than Dr…read more Stansbury. I had the pleasure of being Dr. Stansbury's patient for 13 years before I moved to the Dallas area. Both he and his team are dedicated to providing top notch patient care and strive to make every experience comfortable and as pain free as possible. As a testament to this, he calls his patients every evening to see how they are doing after that days procedures. I would highly recommend Dr. Stansbury to anyone who wants technologically up-to-date dental care with a personal touch. In fact, many of my friends and extended family are patients in his practice.

Dr. Heaton and his entire team are amazing! From the moment you walk in the door you feel like a…read morefriend and not just a patient. Dr. Heaton and Kendall made me feel like I was the only patient in the clinic. They give their undivided attention and take the time to answer every question. Bottom line, you won't find anywhere better than Heaton Dental!

Well what can I say... I left a review when I first went to this dental office over a year ago. And…read moresadly, due to mishandling from the VA, I had to wait until I could be back in the right place for my dental needs! And when I tell you, Heaton Dental owes me nothing!! First let me say I am so proud of them on their move to their BEAUTIFUL new location! JOB WELL DONE! Secondly, I would be disrespectful if I didn't speak to their FIRST CLASS treatment from the moment you open the door, to the WONDERFUL hospitality and professionalism that meets you with a smile before you even reach the front desk! Thirdly, to be made to feel like you are more than just a patient on the books; Dr. Heaton took the time out of what he was doing to come and greet me. He doesn't know me from a can of paint and after over a year of not being in his dental office, to take the time to come and acknowledge a Veteran was like seeing an old friend! Now for the real review: I am somewhat of a 47 year old kid. I absolutely despise going to the dentist. But ever since I have been in the hands and care of Heaton Dental, I leave feeling pampered and in NO PAIN whatsoever!!! Today however, I was in the hands of Ms. Kendall and she is nothing less than the epitome of dental professionalism. From the moment i was greeted by her at the callback, to getting seated and comfortable in her chair, she was fully engaged and on her A game! Very knowledgeable. Very courteous. Very kind. And EXTREMELY GENTLE!!! There were moments I had to catch myself from snoring! She had no idea of just how nervous I was but I want to say to her openly in this review, Ms. Kendall, THANK YOU SO MUCH for making my morning pain free and very comfortable! You truly are a gift from God! So to anyone who may be looking for a dental place to really stand on business and truly believe in making their patients more than just a number, don't hesitate to hurry up and make an appointment at Heaton Dental. You won't be disappointed I guarantee it! Tell them Darrell sent you! See you all in May!

Best dentist I have been too. The new office is great. They accepted my discount card.read more

No. This corporation that owns it since my husband sold it has cheated him & my family. None of…read morethe stuff on website that states my husband wrote it , is a lie. He never wrote that. They just used him If he retired there he would never have his patients go there. But now that he pasted away I strongly suggest you go elsewhere

Ive been coming here since before it was taken over by Dr. Swinney and its always been really good…read more Friendly staff. On time. Good care. Affordable. They dont try to sell you crazy stuff or do unnecessary work.

I want to first make clear that Dr. Trey Swinney is great. Personable, helpful, considerate and…read moreremembers his patients. This review isn't about him. This review is about the office management and more specifically the office/finance manager. I'd been to Dr. Swinney's 2nd office in November for emergency tooth pain. He started a root canal that I needed to come back another day to finish. I DO NOT like going to the dentist so I put off until I found myself in lain again in April. I work a couple blocks from Dr.'s other office so I called to book my f/u there. The person on the phone asked when if started the treatment and when I admitted November, her tone changed and judgment entered the picture. Regardless, we set an appointment for the following week. A few days later while eating dinner, I experienced high level pain! I looked online and found a message (text) function. I sent a message letting them know I was having high pain and that although I had an appt scheduled the next week for a root canal, I really needed to see about getting in sooner. No response. I messaged again the next morning following up on the previous message. No response. I called the office and mentioned I'd messaged a couple of times. The same woman I'd made the appointment with replied they have several people scheduled for a root canal and she didn't know who I was. My thought was...so you got my messages but couldn't just ask "who is this?" in order to help a patient? She was able to get me in sooner than my original appointment date. I filled out paperwork and was taken back to a room and prepped for the procedure. The same woman I'd talked to a couple of times now (can tell by her voice) came into the room, told me the total for the visit and that half would be due same day, then walked out. Upon completion of the procedure, I again met with this same woman to check out. (At this point t you probably see I don't remember her name but she's about 5'3", jet black hair with extensions, heavy makeup. I looked on their website for her name but she's not one of the three posted under Our Team.). She had a younger girl give me details and for each printed price per procedure, she'd mark out the expected insurance portion and lower it. I asked what the difference was also she turned to the older woman (point of this post), she told her to tell me that my insurance just isn't good about paying and doesn't pay for a lot of stuff. As I asked more questions, the younger girl would turn and ask the older woman so finally the older woman came over to me. She told me I had to pay $500 before I could leave. When I told her I couldn't do that, she said "I came in your room and told you this. That was me discussing it with with you ahead of time". She continues to stand over me while I'm sitting at the counter, demanding payment. She said if I couldn't pay with a debit I needed to apply for Care Credit on the spot so she can get some money. I let her know I'd make a payment then subsequent payments until paid off, before scheduling the appointment for my crown. She continued to demand payment, getting more visibly angry with me. She then demanded I sign forms giving my debit card info and agreeing to large automatic draft payments. I refused and told her I'd already signed papers regarding financial responsibility for my account so I'd make payments as I stated before. At this point I was done with her attempts to bully me and told her I will no longer be a patient there if that's what she'd prefer but that I wasn't going to give her my debit information or permission to charge it. I made my payment and left. I later called my insurance to ask what the coverages were and what the difference was between what was printed and what I was told. My insurance said "that office is out of network, did they not tell you that when you asked?" Of course they didn't!! At this point I'd already decided not to go back, which is unfortunate because the Dr. himself is GREAT!!! Toward the end of April I needed to get an itemized bill for my services to turn in for a claim. I filled out their contact us form on their website TWO different times/days. I have yet to hear a peep from the office. I have to believe Dr. Swinney has no idea how this woman is representing he and his practice. She's outright rude, demanding, attempts judgement, has the ability to make someone never want to visit his office again, gives opinions rather than facts and gives inaccurate/incomplete insurance information. The other staff I encountered were very kind and considerate but it only takes one bad seed to ruin the experience with the rest. If you'd like to experience a GREAT dentist, I highly recommend Dr. Trey Swinney but I'd 199% suggest you go to his office behind Lowe's and NOT the office on 5th Street!! His office manager there is next level terrible!!!

I had an exceptional experience at It's a Secret Med Spa thanks entirely to Riley and Savannah. I…read morecame in already having had filler and Botox done elsewhere and Savannah (Aesthetic Injector) was incredibly knowledgeable and attentive in assessing my existing work and helping me refine my results in a way that felt aligned with my beauty goals. She took the time to assess my existing work, explain options clearly, and tailor the treatment to what would look and feel best for me. Savannah's care, precision, and consideration truly stood out. She was thorough throughout the entire service and made sure I was comfortable every step of the way. Her attention to detail and ability to create balanced, natural-looking results made me feel confident and well cared for. If you're considering aesthetic services here, I highly recommend booking with Savannah. Her professionalism, skill, and genuine care made this a standout experience.

Dr.Holleman and his nurse are friendly and courteous. I've been seeing Dr."H" for years. His team…read moreare the greatest. They ask a lot of questions as any clinic does. Appointment time are in stone. Horatio is awesome too! I highly recommend Dr. Holleman!! Dennis W. Tyler,Texas

After around 3 years of treatment, through all the difficult times and good, this office has never…read moreonce stopped giving me the understanding and patience I've needed to keep sober and healthy. I also struggle with mental health - I've been quicker to anger than most, and even then, I am still given the utmost respect and patience, more so than I've deserved. This office truly cares about their patients and they want to make things work for you as much as you want them to work for yourself. They will listen to everything you have to say and make you feel heard.. and not to mention, the Doctor has no shortage of metaphors and innate wisdom to pass on to his clients - he is quite the character and I look forward to seeing him every time I am scheduled to go in. If you are someone that struggles in any capacity, I highly suggest seeking the treatment of this doctor's office. They will set you right, and that's no b.s!