I can't recommend Pinecreek Dental enough. Specifically Dr. Tutt. He is very kind, listens to all…read moreyour concerns, and most importantly, TAKES YOU SERIOUSLY! You can tell he genuinely cares and wants to help. Also if you have anxiety, they are so accommodating. Part of the signing up process they ask you "are you usually nervous at the dentist?" And "what are some things that we can do to make the dentist easier for you?". One of the things I said is I just feel more comfortable with my husband in the room during operations, and now every time I go there they have a seat ready for him to sit and be near me. They also have TVs to watch while they work on you to distract you from what's going on. If you or your family has any type of anxiety or hesitation, I highly recommend them!!

I've been here twice and the times I've arrived was with no discomfort, or pain the past 2 times I…read morewas seen by Dr.Tutt I walked out feeling all of the above. The years I have received a filling never have I ever not been able to chew after a filling. When drilling my tooth the vibration was so intense I felt like my brain was dancing inside, never have I ever felt that in the years of my of going to the dentist. I will take my business elsewhere.

I've had lots of dental work over the years with crowns, root canals etc. I have been to more than…read morea few dentists. I can honestly say hands down that Dr. Coker and his entire staff are by far the best! Recently, my husband and I both had some cosmetic work done and he did an amazing job. Definitely won't find a better dental office in East Texas. Can't recommend them enough!

I have known Dr. Rick Coker and his wife for at least 17 years. I ran into a emergency dilemma with…read moremy lower permanent retainer I had from having braces about 28 years ago. The left side came unglued and was springing up and poking me. Very painful!! I guess 28 years of the glue holding was a good long time, but time was up! I called my regular dentist and they could not help me, instead referred me to an orthodontist. I went there, and upon leaving I could tell what they did was not going to last, as it felt very thin for some reason. I was right, the very next morning, the retainer sprang loose again and I was in the same boat. I called Dr. Coker's office and spoke to Mary, who had me come in right away. I should have called Dr. Coker in the first place. I went in, and his assistant thoroughly applied the best adhesive ever and got my retainer back in place. I imagine it will hold another 28 years or better! I would highly recommend Dr. Coker's Smile Studio for any and all tooth situations and especially emergencies with your adhesive glue! They are a wonderful group and do terrific work. I will definitely go back again and again. Highly recommend!! Kim Harden

This is not your ordinary dental office..... the staff is fabulous and you are treated like family…read morethe minute you walk in..... every one of them has a great personality!!!! In my past experiences, you don't always find that!!! Shelby did my teeth cleaning while I had the option of watching TV or listening to awesome music, not elevator music..... Dr. Solomon came in to check everything and I was good to go...... At check-out, the staff had already printed out services for that visit PLUS the schedule for the next visit, all I had to do was stand there and smile with my pearly whites!!!!! Honestly, I left wondering if I had really been to the dentist or was it just a wonderful dream!!!! Thank you Dr Solomon, Shelby and staff for a fabulous dental experience...... BEST I have ever had!!!!!

Outstanding dental office, super clean, organized and on time. Entire staff super friendly and…read moreprofessional. I look fwd to my next visit

Dr. O'Neal and staff are probably the best and most professional staff I have experienced in the in…read morethe dental field. I've been seeing them for years even during times I moved away from Tyler, TX. I wouldn't recommend any other place to go to. The staff is great, they're genuine, on top of making your experience great. They're the best and highly recommended if you've had a bad experience somewhere else. I will never see another dentist!

We had a fantastic cosmetic dentistry experience with Dr O'Neal and his staff! Highly recommend…read morefor cutting edge technology and super attentive staff!

Dr. Stansbury has not only been my dentist for 34 years but my very good friend. He has always…read moretaken good care of me and my needs. Always professional and caring. I know Dr. Stansbury will be retiring and he will be truly missed. I know his new partner Dr. Heaton will take care of my needs after Dr. Stansbury hangs it up as I met Dr. Heaton and really liked him and felt very comfortable with him. God Bless, Betty Fiederlein

In my opinion, you will not find a more professional, compassionate and skilled clinician than Dr…read more Stansbury. I had the pleasure of being Dr. Stansbury's patient for 13 years before I moved to the Dallas area. Both he and his team are dedicated to providing top notch patient care and strive to make every experience comfortable and as pain free as possible. As a testament to this, he calls his patients every evening to see how they are doing after that days procedures. I would highly recommend Dr. Stansbury to anyone who wants technologically up-to-date dental care with a personal touch. In fact, many of my friends and extended family are patients in his practice.

Brittany was very thorough in cleaning my teeth. She is caring, knowledgeable and efficient.read more

I was brought to the Swinney by my decade-long earlier dentist who was retiring and sold his…read morebusiness and patients to the Swinney. The following was the incidence pissed me off. a few years ago, I was left waiting on a dental bed for more than an hour on a Friday afternoon until I went out and found out that I was forgotten. I was then asked to schedule another appointment. But I insisted to do what I was scheduled for on the same to avoid another trip. After that experience, I found a much better dentist and much closer to my house, Hollytree Dental. I've been happy with Dr. Paul ever after. After reviewing some earlier reviews, they reminded me other issues: 1. The dentist is bottom-line driven instead of care-driven. at the end of each year, they would repeatedly spam you with emails and texts to ask you visit them and exhaust your insurance to the maximum regardless of your real dental needs. 2. Once you schedule an appointment with them, 2 weeks before the appointment, they would spam you with emails/texts repeatedly and annoyingly reminding your appointment. I told the front desk please just remind me once a week ahead. She agreed but was still doing the same. So the only choice I had was to leave for good!

Good caring professional staff. Willing to do what it takes to make it right. Financing options…read moreavailable for more expensive procedures. Cleaning service sh do better job on floors.

These are some of the most incompetent workers I've ever encountered. From scheduling appointments…read moreto payments. They don't schedule your next appointment with enough time to do the exam before cleaning. So then you have to reschedule a week out. Then they let you leave without paying and call you the next day saying you have a balance due. They need to get their office together.

No stars , my detures never fit . 6 months in they broke . No warranty. 10k and never fit and…read morebroke . Money motivated. Very rude when I asked if they could fix .

Hygienist was polite and considerate. Dentist seems knowledgeable and competent. Financial manager…read morewas clear and easy to understand. Equipment and office are up to date and in good working order. Overall a good experience.

Ive been coming here since before it was taken over by Dr. Swinney and its always been really good…read more Friendly staff. On time. Good care. Affordable. They dont try to sell you crazy stuff or do unnecessary work.

I want to first make clear that Dr. Trey Swinney is great. Personable, helpful, considerate and…read moreremembers his patients. This review isn't about him. This review is about the office management and more specifically the office/finance manager. I'd been to Dr. Swinney's 2nd office in November for emergency tooth pain. He started a root canal that I needed to come back another day to finish. I DO NOT like going to the dentist so I put off until I found myself in lain again in April. I work a couple blocks from Dr.'s other office so I called to book my f/u there. The person on the phone asked when if started the treatment and when I admitted November, her tone changed and judgment entered the picture. Regardless, we set an appointment for the following week. A few days later while eating dinner, I experienced high level pain! I looked online and found a message (text) function. I sent a message letting them know I was having high pain and that although I had an appt scheduled the next week for a root canal, I really needed to see about getting in sooner. No response. I messaged again the next morning following up on the previous message. No response. I called the office and mentioned I'd messaged a couple of times. The same woman I'd made the appointment with replied they have several people scheduled for a root canal and she didn't know who I was. My thought was...so you got my messages but couldn't just ask "who is this?" in order to help a patient? She was able to get me in sooner than my original appointment date. I filled out paperwork and was taken back to a room and prepped for the procedure. The same woman I'd talked to a couple of times now (can tell by her voice) came into the room, told me the total for the visit and that half would be due same day, then walked out. Upon completion of the procedure, I again met with this same woman to check out. (At this point t you probably see I don't remember her name but she's about 5'3", jet black hair with extensions, heavy makeup. I looked on their website for her name but she's not one of the three posted under Our Team.). She had a younger girl give me details and for each printed price per procedure, she'd mark out the expected insurance portion and lower it. I asked what the difference was also she turned to the older woman (point of this post), she told her to tell me that my insurance just isn't good about paying and doesn't pay for a lot of stuff. As I asked more questions, the younger girl would turn and ask the older woman so finally the older woman came over to me. She told me I had to pay $500 before I could leave. When I told her I couldn't do that, she said "I came in your room and told you this. That was me discussing it with with you ahead of time". She continues to stand over me while I'm sitting at the counter, demanding payment. She said if I couldn't pay with a debit I needed to apply for Care Credit on the spot so she can get some money. I let her know I'd make a payment then subsequent payments until paid off, before scheduling the appointment for my crown. She continued to demand payment, getting more visibly angry with me. She then demanded I sign forms giving my debit card info and agreeing to large automatic draft payments. I refused and told her I'd already signed papers regarding financial responsibility for my account so I'd make payments as I stated before. At this point I was done with her attempts to bully me and told her I will no longer be a patient there if that's what she'd prefer but that I wasn't going to give her my debit information or permission to charge it. I made my payment and left. I later called my insurance to ask what the coverages were and what the difference was between what was printed and what I was told. My insurance said "that office is out of network, did they not tell you that when you asked?" Of course they didn't!! At this point I'd already decided not to go back, which is unfortunate because the Dr. himself is GREAT!!! Toward the end of April I needed to get an itemized bill for my services to turn in for a claim. I filled out their contact us form on their website TWO different times/days. I have yet to hear a peep from the office. I have to believe Dr. Swinney has no idea how this woman is representing he and his practice. She's outright rude, demanding, attempts judgement, has the ability to make someone never want to visit his office again, gives opinions rather than facts and gives inaccurate/incomplete insurance information. The other staff I encountered were very kind and considerate but it only takes one bad seed to ruin the experience with the rest. If you'd like to experience a GREAT dentist, I highly recommend Dr. Trey Swinney but I'd 199% suggest you go to his office behind Lowe's and NOT the office on 5th Street!! His office manager there is next level terrible!!!

I wanted to give Maddison, the hygienist at East Texas Dental in Tyler Texas a five-star rating!…read moreShe did the xrays, she is one of the most genuine persons I've ever met. Very sweet, in the short time I was with her, it was apparent she truly cares about people, client or not. (God takes care of his people) God bless!!

Horrible from door to door! No wonder they won't give you the price of replacement dentures on the…read morephone - they force you to come in for a "$100 special" exam, then when they tell you their denture prices are fully twice as much as other dentists they still get your $100. First, they are 3-4 people lounging around the front desk, but you have to check in at the kiosk. It took 10 minutes of watching the little graphic spin for the kiosk to tell me I didn't have an appointment, please see front desk. The loungers at the front desk were incredibly put out that I bothered them. I'm certain they elected the rudest one to ask me what I wanted. While I waited beyond my appointment time, it was easy to see through the open door that they keep several more loungers in the back - no wonder their prices are double, they have to pay a LOT of people to stand around. I tried to ask why their dentures were twice as much as others, the only answer they had was "inflation". I was bold enough to state that the other guys have inflation, too, but that only caused her to huff and tell me, "well that's our price" very rudely. Save your "$100 special" and go see any other dentist if its time to replace your dentures.