Absolutely horrible ! Americans be warned they charge you for daily charges then if you go on a…read moretrip longer than 30 months or anywhere outside of their assigned designated area they charge you extra. It went from 6.00/day to fines the first day of 15.00 each plus the daily 6.00 charge. Why would we want a bike we can only ride for 30 min? What a rip off. Take a taxi and negotiate the fee

I am frustrated because the BiciPlaya charged me $150 pesos for something that should have been…read morefree. I was not checking my charges because I didn't have a reason to be charged, so then came upon 3 charges one day. They would not refund me for 2 of them because it wasn't within 5 days. This is not a fair business practice. BE WARNED BECAUSE THEY WILL TRY TO CHARGE YOU WHEN YOU ARENT PAYING ATTENTION Estoy frustrado porque BiciPlaya me cobró $150 pesos por algo que debería haber sido gratis. No estaba revisando mis cargos porque no tenía un motivo para que me cobraran, entonces encontré 3 cargos un día. No me reembolsarían 2 de ellos porque no fue dentro de los 5 días. Esta no es una práctica comercial justa.

Best bike rentals in Playa Del Carmen! Amazing service and the fairest prices we found. Ian is the…read moreowner and he's the best. Fantastic communication! Ian responded to my WhatsApp inquiry within a few minutes, delivered our bicycles to us and picked them up when we were finished for no extra charge! This is the only bike rental place in playa that offered such quick friendly service and also the only company who offers discounted rates for longer term rentals. 4-7 days is only $35 and it goes down from there if you're looking for more than week. The bikes were comfy beach cruisers with baskets. Super convenient all around. Thanks Ian!! Ps i saw another review on this yelp page saying the business was closed which isn't true at all. I'm glad i double checked :)

Cool Owner , very responsible! Solid bike to get around Playa . Best way to drive around Plata !read more

This rental place was right next to our hotel, so naturally we went for it. $100 for a full day's…read morerental got us from Centro to the ruins, and over to Cenote Calaveras on a hot day, with no problems. They keep a driver's license as collateral instead of charging a deposit. Bikes are equipped with baskets and locks. We noticed it was a bit cheaper than other rentals we saw. I'd rent from them again.

Unless you want to come back here multiple times as we had to, DO NOT RENT FROM HERE! We rented two…read morebikes for one week and had to return 4 times! Our seat broke, twice. On one, the wheel buckled and the mudguard had been jury rigged with paper shoved in it so the bike broke 2 miles out from town and my boyfriend RAN the whole way back with the bike to get it fixed before they closed at 7pm. The next day, the other bike got a flat tire and he had to run almost the whole way back from the beach. AGAIN. Unlike Ola bike, they do not come help you if something breaks. We both went through multiple bikes in one week and they were all garbage. It got to the point we stopped bothering to go back. Ended up with one bike that was too small and had a kickstand that fell down going over every bump (dangerous) and one that had broken handle bars (weren't secure and couldn't be tightened with wrench)We weren't expecting much, but bikes that function and safely and relatively comfortably got us from Tulum town to the beach. Apparently that was too much to ask for. We made the most of it and it turned into a fun joke/ challenge for us, but the business owner should be ashamed. Do not rent here. We chose it because it was close to us despite having only one review. Don't let our mistake be yours.

Owner is very nice & great with customer service! She delivers bikes to your location so it very…read moreconvenient to use her service. She has many bikes to choose from & even has tandem bikes to rent.

Consider a bike a necessity...a close second to sunscreen and soothing aloe vera gel in Puerto…read moreMorelos. Terrific experience. Pily is the owner and as sweet and friendly as anyone I have met. She made my husband and I feel so welcome. She delivered our bikes promptly at the agreed upon time and directly to our condo's entrance. She gave us clear instructions and gave us a map of the area with suggestions of things to see and do. Once we got our bikes, Puerto Morelos became an adventure. It is one of the safest cities to ride bikes in; all of the drivers here are used to bikers and bikes, cars, and pedestrians share the road well. We rode in every direction...past the Grand Residences, past Dreams Resort, and up to the Colonial area. We zipped to and from various shops, grocers, and restaurants...we began to feel like we lived here permanently. Pily has good relationships with the bike repair shop on either side of Puerto Morelos (Colonial and beach side). We had an issue with my husband's bike and we dropped it off with Patrick and he fixed in within 15 minutes and we were on our way again. Great service. These rentals come with night lights. We didn't see any other bikes with night lights, so it was an extra thoughtful consideration of Green Bikes. Safety first. They are approximately $10/bike/day. You can pay in US dollars, pesos, or via PayPal.