called for tow and was told 30 to 45 minutes. After 1 1/2 hr later, I tried calling back the same…read morenumber that called me and could not get an answer. I looked up another number online and got some one to answer and they said they would contact driver to see when. After another 15 minutes I called back due to no response and they told me they would need to call the driver to get an update.

AVOID THIS COMPANY AT ALL COSTS! I reached out for a tow and…read morereceived a price quote over the phone. Everything seemed fine - until the driver loaded my vehicle and then suddenly demanded over $100 more before unloading it. I was told I had to pay the inflated price, or the car would not be released. I called the company to resolve the issue, but after being "put on hold" I was abruptly disconnected. I made several more follow-up attempts - calls, voicemails, and text messages - but never received any responses. This company was completely unprofessional and dishonest. I feel taken advantage of, and I wouldn't trust them with so much as a bicycle. If you do consider using them, make absolutely sure to get your quote in writing before they touch your vehicle.

Really Great experience working with Jabo from A&C. He was extremely professional with our car…read moreensuring no damage to our car while in his care. I highly recommend you trusting him when you need your next tow service. Thank you!

Anthony was on time and friendly and I would recommend him to anyone and he is good to talk withread more

They went and got my broken-down SUV from Pelham and brought it to my home with absolutely no…read moreproblems. He noticed I wasn't home when he got here so he called me and was very professional and nice when asking where I wanted my vehicle put. I would highly recommend this company! On top of how great they treated me, they were the lowest price. You can't beat that.

My truck was towed in June I had money in the ash tray got my truck back but no money they are…read morethieves watch out

On a Sunday afternoon we had the misfortune of our motorhome breaking down on the road. Bad way to…read moreend a camping trip! However, a call to Good Sam and we were taken care of promptly. They dispatched a wrecker from Bambarger Wrecker and Towing based in Tuscaloosa, AL. After a brief conversation with the driver, Dakarai, "Dee", so he could better understand what was being towed (which I appreciated very much), he was soon on his way. He arrived within a few minutes of his ETA - not bad considering he had about 1.5 hr drive! Thank you, Dee! Once there, Dee was courteous, knowledgeable and professional in all aspects. A fresh change in today's world! Dee got us towed to our requested shop and I could not be happier with Dee and Bambarger Wrecker! Dee, I hope you got home in time to enjoy the chicken or pork chops! Thank you, Good Sam, Bambarger Wrecker and Dee!

I wanted to thank Anthony Riggs for coming and getting my truck off the side of the interstate on a…read moreSunday morning. They always do an excellent job!

The lady (I use that term loosely) who answers the phone is the rudest and most disrespectful…read moreindividual I've ever encountered in my life. I simply was calling to try and understand on the cost I was attempting to come help my family member with and pay for them and I was treated so ugly and disgusting from the onset of the interaction and I was very polite in the beginning and even asked how she was doing. I think once she realized we were African American her whole attitude changed. I see why the reviews are low. You have someone old and miserable working there. It got ugly and she continued hanging up on me because she didn't like that I was returning the energy she gave me. Please do not work with these people or let them get your vehicle if at all possible.

Everything front the older Blonde lady sitting at the front desk to the tow driver who towed the…read morecar in is Trash .we had our car towed here after a accident and the old African american guy gave us a total of 185.00 to go 3 miles then once we got there they charged 265.00 . So 1 they are liars 2. The tow guy damaged the car as he was picking it up #3 the guy got upset because we told the Blonde in the office he damaged our property and walked up to my Son got all in his face yelled get the Foh out and pulled a gun . We had to call the cops on them . If you care about your Vehicle and want to be treated like a Real person Do Not I repeat DO NOT EVER have this company tow your car Prejudice to say the Least and very disrespectful !!!!!! Beware !!!

1 star is being extremely generous. Towed my car from a…read morepermitted spot without any notice or justification. No ticket, call, email, or text--absolutely nothing. I returned to find my car gone and was forced to arrange an expensive ride back when I live right down the road. The only reason I even knew where my vehicle went was because of my AirTag tracker. Now I am being told I must wait over 30 hours just to make contact with this company. That is unacceptable. Towing vehicles without cause or notice is not only irresponsible but borders on predatory and unlawful behavior. I fully understand towing cars that are illegally parked, but that is not what happened here. This was a permitted space, and the complete lack of communication is indefensible. I can only imagine how many students and residents have been taken advantage of in the same way. This practice is exploitative, and I will not hesitate to escalate this matter further. With legal counsel in my family and direct knowledge of how these situations are addressed, I feel fully prepared to challenge what is clearly an unethical and wrongful business practice.

Would give ZERO stars if could as they hooked up my car in a spot where a business gave me…read morepermission to park - then insisted I pay to get it unhooked even though HAD permission to park there . And even came back later and tried to tow car again that night from SAME spot - so defiantly taking advantage of all the college kids in the area ! SO Very sad - instead of Grace and understanding - they take advantage of kids ! shame shame shame !

Staff was unhelpful and extremely rude. Most unprofessional people I have met. I hope no one else…read morehas the displeasure I had dealing with these people.

McKinney got to me quickly when I needed towing service to the dealership in Birmingham and came in…read moreat a price that was much more affordable than two others I checked. All with very friendly attitude. Great service!!