Great experience with State Farm - Catie Walther team. Specifically working with Casey Scharpf,…read moreprofessional, knowledgeable, and very pleasant to work with. We will be new to the area, Milton and appreciate the great customer care.

Ever get one of those mailers that say "get a policy for $500"? Well, don't fall for their…read moredeceptive marketing, total waste of time. It took at least an hour on the phone to realize this. Line for line, AllState is more expensive than Progressive.

This is not a reflection on Paul Sarnack, or his personnel. However, being my agent, this is a…read morereflection on the company's claim department his office represents. Dear Allstate Customer Relations Team, My name is Marvin Fraser, and I am writing to formally express my profound dissatisfaction with the handling of my insurance claims following the severe winter storm damage sustained by my home in the Delaware/Northeast region of 2025. After twenty years of loyal membership and consistent premium payments, I find it deeply disappointing that Allstate has demonstrated little to no meaningful effort in addressing my claims for roof and screened patio damage -- damage caused by one of the most severe winters this region has experienced in decades. Despite submitting my claim in a timely manner, I continue to find shingles on the ground after every subsequent storm, a clear indication that the matter remains unresolved and that my property remains vulnerable. Given the lack of responsiveness and the absence of adequate support from your organization, I have made the decision to personally finance 100% of the cost to replace my roof and upgrade my screened patio to a glass enclosure -- expenses I reasonably expected my long-standing insurance coverage to address. Furthermore, I wish to formally notify you that, effective June 1st, I have secured both home and auto insurance coverage through another provider USAA, and saved me over $500-- one that I am confident will deliver the level of protection and service my assets deserve. After two decades of membership, this was not a decision I made lightly; it is a direct consequence of the inadequate service I have received. While I do not intend to actively disparage your organization, I will not hesitate to share my honest experience should anyone seek my recommendation regarding Allstate's services. I trust you understand that customer loyalty is earned through consistent, reliable service -- something I regret to say I did not receive. I sincerely hope Allstate takes this feedback seriously and takes meaningful steps to improve how it serves its long-term members. Respectfully, Marvin Fraser Former Allstate Member -- 20 Years

We had an inheritance left to us and is taken going on two weeks now to get it released and then we…read morefind out they're gonna charge us another thousand dollars just to sell the stock. This is what they do but $1000 to sell ridiculous that's why I don't use them. Morgan Stanley is so much better. let me say this the people in the office are great. It was the corporate people that I had to deal with, and it was very hard and confusing.

I only wanted to buy CD's......nothing else.....I made that clear. Stephanie was not only late (10…read more- 15 min) but then proceeded to try to sell other services. One of her first points was that she would return messages within 24 hours, not at all true. We've been with her just shy of a year, called her twice and both times had to chase her to get a response. Don't highlight service that you don't actually offer. I also recommend packing a lunch when you meet because for some reason, we were told of her divorce, children, father, how she invests her money and her travels.........I just wanted to buy CD's.........not write her biography. If you value your time and want someone that does what they say they'll do, run, do not walk to anyone other than Ms. Brown.

Good service. Quick and efficient. It's great to deal with a community bank that is involved in the…read morelocal community.