1. Mount Feake Cemetery

1. Mount Feake Cemetery

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Waltham, MA

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Mount Feake Cemetery

5.0 (2 reviews)

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1 year ago

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Joyce Funeral Home

Joyce Funeral Home

5.0
(16 reviews)

Wonderful,sensitive, understanding during the hardest event for the family.All were understanding…read more Thank you

Frank Joyce and his team at Joyce Funeral Home took tremendous care of my elderly mother in making…read moreand handling arrangements on my father's sudden passing - starting on the Sunday my father passed away, with Frank returning my call that very day. He met with my mother, myself, and another sibling for over 4 hours the next day to obtain the information needed and help my mother decide on her preferences. To be clear, not that much time was needed - but Frank listened attentively and caringly to our various stories and shared some of his own. From our meeting, Frank obtained enough information to put together a lovely draft obituary, which we then augmented. He patiently provided advice and guidance regarding the services to be held and the practicalities. Frank made everything easy - he provided a google drive link for us to upload photos, which his team turned into a video slideshow and digital banner for the wake, collage poster boards for the wake, pages in the guest book, etc. - however, he also offered to scan hard copy photos (even in frames) if that was all we had. They handled everything - even ordering the thank you notes - and it was all lovely - and were thoughtful of my mother's and the family wishes and added comforting touches (for example, arranging for the donation of particularly large flower displays post-service). When the date we selected for the funeral service conflicted with a mass that all (active) priests in the parish were required to attend, Frank reached out to a retired priest he knows to handle the service. I cannot say enough good things about Frank and Joyce Funeral Home.

Brasco Memorial Chapels

Brasco Memorial Chapels

3.7
(6 reviews)

Brasco Memorial Chapels was exceptional after the loss of my father…read more We worked directly with the Brasco family, and they were compassionate, professional, organized, and sincere throughout the entire process. Their guidance helped my mother and our family feel cared for during an incredibly difficult time. Kerrie Brasco Smith deserves special recognition. She made my mother her first priority and handled our family's needs with extraordinary care, respect, and dignity. I would strongly recommend Brasco Memorial Chapels to any family looking for funeral services handled with compassion and genuine human care.

The service here was phenomenally done. However, the after care and communication once the service…read morewas over was abysmal. I emailed my direct contact regarding a question and waited. And waited. Over 7 days I waited for a response. When there was no response, I called and left a message. No one returned my call regarding death certificates. My third attempt at contacting them I showed up in person. I was told the death certificates weren't ready yet. Come to find out from the city where my individual passed, that they never ordered the certificates until AFTER I visited in person. I was told that they would call me after they received them. I waited 10 days. No phone call. I decided to show up yet again as this was the only way that they would answer me. Upon showing up, I was told that they were not ready as the death was under investigation. Not true. I had already paid for a death certificate privately and it was available without any issue. Then they told me that they hadn't arrived. Again not true. I had called and confirmed when they would be at the funeral home from the city clerk. The funeral service may have been well done, but the customer service I had was lacking. Tracy also comes off as sweet, but disappears quickly when she doesn't want to deal with an issue. I honestly would not recommend them based upon the treatment I received.

Mount Feake Cemetery - funeralservices - Updated July 2026

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