I can not thank Dee Funeral Home and John Arena for such a beautiful and smooth service for my…read morefather. I walked in knowing nothing and so nervous. John made everything so easy and affordable. He did not miss a detail. Everything flowed perfectly. Thank you so much!! I will recommend Dee Funeral Home to anyone in the area looking for a first class service.

I truly cannot emphasize enough how amazing John and his team were in planning my mom's burial…read more This is the second time we've used Dee, they are the very best. John was meant for this work and it shows. He is empathetic and patient, while also being extremely organized, knowledgeable and seemingly always available. John walked us down this very difficult path in a gentle manner, and took care of us and our mom like we were family. We never felt pushed towards any decisions, he showed us options and let us decide always ready to answer questions. I hope I won't be planning a funeral for a long time, but I can tell you without a doubt I would work with Dee again.

Our family reached out to Eaton after an unexpected death. If you are searching for a family owned…read morefuneral home to guide you through an awful circumstance- this is it. From the very beginning the director/owner, Skip, was knowledgeable, understanding and kind. He provided guidance when his experience knew we needed it, and was extremely flexible on the family's needs as well. We didn't realize at the start of the process many funeral homes work closely with particular churches. Eaton has close relationships with several religious organizations in the community, and was the most flexible on helping find the right place for a service while respecting secular/agnostic view points. Throughout our services Eaton was very well staffed, helpful and kind. We can't recommend them more highly.

There are numerous specialized transactions that need to happen when the services of a Funeral Home…read moreare needed - legal certifications, newspaper submissions, cemetery plots, planning of religious services - all kinds of arcane (or at least uncommon) details need to be tended to, under time pressure, when you are guaranteed not to be at your best. Finding a caring, well organized Funeral Director not only makes sure nothing is overlooked, but a consultation meeting also provides a checklist of the priority items that may need immediate attention. The Bryant family has been a part of the Wayland / Cochituate community for almost 50 years, and the connections they have built over that time are readily apparent. Their mixture of compassion and professionalism is a wonderful thing to find at a time when you need it most. Multiple generations of their family have come to the aid of multiple generations of our family, and their services are greatly appreciated.

Shame on this place. in a time of emotional duress they vastly overcharged us for basic cremation…read moreservices, wrote a horrible obituary draft with typos and grammatical errors, and when we repeatedly tried to followed up on our father's headstone engraving, there was no response for SIX weeks. We went to follow up in person and were met outside and told Cynthia could not speak to us. Very disappointing for a family dealing with a sudden death. Go elsewhere.

Horrible place. Little to no concern for patrons safety…read more Charge a lot, deliver very little. Disappoint in your time of need.

I was referred to speak with Bob Timmerman at Eaton Funeral Home while my mother was receiving…read morehospice care in her home. Bob listened to my mother's wishes and never tried to sell us anything in excess of the modest services we required. The service involved transporting my mother in a hearse from Needham, MA to Iselin, NJ. Bob was there every step of the way. He and a colleague came to bring my mother to the funeral home at 5AM and treated my mother gently and respectfully. He actually drove the hearse himself and remained for the entire graveside ceremony. I am currently in a lot of pain and attended the burial in a wheel chair. I was terrified of the wheelchair tipping over on the uneven ground of the cemetery but Bob, who is a large and strong man, took control of my wheelchair and skillfully got me to the graveside. He told me after the burial, that ours one of the most wonderful of the services he'd witnessed. Ours was very modest, with friends and family speaking from their heart about my mother, some with prepared scripts, some just impromptu. Also, my mother wanted a simple pine box but the coffin was actually attractive and we were surprised that they'd taken that much care with it. Everything went as smoothly as we could have asked for. I recommend Eaton Funeral Home and Bob Timmerman in particular.

I would highly recommend this company. It was easy to deal with them 22 years ago. I saw the…read morebeautiful rose quartz stone from the highway, and knew that this was what my rock collecting science Mother would love as a memorial. When something went wrong with the plaque, all of these years later , they were happy to fix it. They were responsive and responsible. Jeff Poirier was professional and patient. I am most appreciative.

The staff (Matthew, Cecelia, Julia) at Quincy Memorial was wonderful to work with. Very…read moreprofessional, warm and friendly. Kept us apprised during every step of the process from draft of design to installation. Accommodated our request for a customized message and design on our stone and made various edits at our behest. We felt their pricing was very reasonable as well.

Brasco Memorial Chapels was exceptional after the loss of my father…read more We worked directly with the Brasco family, and they were compassionate, professional, organized, and sincere throughout the entire process. Their guidance helped my mother and our family feel cared for during an incredibly difficult time. Kerrie Brasco Smith deserves special recognition. She made my mother her first priority and handled our family's needs with extraordinary care, respect, and dignity. I would strongly recommend Brasco Memorial Chapels to any family looking for funeral services handled with compassion and genuine human care.

The service here was phenomenally done. However, the after care and communication once the service…read morewas over was abysmal. I emailed my direct contact regarding a question and waited. And waited. Over 7 days I waited for a response. When there was no response, I called and left a message. No one returned my call regarding death certificates. My third attempt at contacting them I showed up in person. I was told the death certificates weren't ready yet. Come to find out from the city where my individual passed, that they never ordered the certificates until AFTER I visited in person. I was told that they would call me after they received them. I waited 10 days. No phone call. I decided to show up yet again as this was the only way that they would answer me. Upon showing up, I was told that they were not ready as the death was under investigation. Not true. I had already paid for a death certificate privately and it was available without any issue. Then they told me that they hadn't arrived. Again not true. I had called and confirmed when they would be at the funeral home from the city clerk. The funeral service may have been well done, but the customer service I had was lacking. Tracy also comes off as sweet, but disappears quickly when she doesn't want to deal with an issue. I honestly would not recommend them based upon the treatment I received.

Allen, Eunice, Rob & staff (JoEl) are amazing! Top-notch,…read morecaring, kind, compassionate, and they host mini events. They did an amazing job on all of our family's needs and we have 17 family members laid to rest there (which goes to show you how great we feel about them). The Gardens is a really special place that is not a "sad cemetery" . It is an amazing place to honor and celebrate lives. The events are superb, and the staff is the absolute best with simple gestures that go a long way that other cemeteries never do. 1,000% recommend!

I met Eunice and Alan in 2019 when a friend's 16 years old child was being buried here. It was an…read moreincredibly difficult time. But Eunice and Allan were so patient, compassionate, professional. I was so touched by how much they knew about Chinese culture to make sure families feel good that their loved ones are blessed by all the good Karma. Since then, I come here every February to visit my friend's child. I always want to check in at the office to see Eunice and Alan. It always touches me that Eunice remembers the child's name, remembers my connection to the child. Their warm smile, calm and smoothing demeanor carry that genuine love and care for people in this world and next. Today, Eunice gave me her golden rabbit statue because it is Chinese New Year time. I am very touched. Thank you, Eunice, for bringing love and care to a sad occasion.

As an attendee, not a customer, I'd say that they are pretty professional and patient with large…read morecrowds.

I had the pleasure of working with the Dave and the late George Rodman. You couldn't ask for more…read morecompassionate people. The service went smoothly and my Dad, who Was a World War 2 veteran had a beautiful service at The temple and the cemetery. Everything was seamless. I think a family owned funeral service is best, as they know their community and do so many events to better our area.