I was highly impressed with the quality of service provided!…read more We have an anxious golden retriever who struggles with being around other dogs and gets nervous to get his nails cut. He was not handling things well. The staff was very accommodating with helping us quickly get him to a room where he could be away from the other dogs in the lobby and quickly trim his nails. They were calm and patient and I would highly recommend this business to anyone looking for a place to bring their anxious dog.

This place is top notch. Super friendly, very helpful and accommodating! They also have great…read morecustomer service and you do not find a lot of that these days. Will continue to bring our dog here.

Water temperature must be regulated to stay warm during entire bath process! Dryers should be…read moreregulated by size of dogs.

We finally got around to bringing one of our four dogs to Soggy-Doggie after living in Oxford for…read moretwo years. We brought our almost 12 year old, 80lb chocolate lab for the self serve dog wash and he was very comfortable considering he does not like baths! The water was a great, warm temperature, unlike some other self serve washes where the water is too cold and our dogs shake from the chilliness. The staff supplied us with the shampoo as well as conditioner and face wash. We also really appreciated that the staff did not pressure us into using the blow dryer on our dog after we washed him, they offered it, but they did not try to force us once we said no (as other places have in my experience). Anyways, this is a great little self-serve dog wash and I can't speak for the grooming services, but the staff seemed to know what they were doing and genuinely care for dogs for I'm sure the grooming here is wonderful too!

We had our 1yr old broken coat Jack Russell terrier hand stripped for the first time and we…read morecouldn't be happier. She looks absolutely beautiful. We will be back!

Good friendly service, dogs don5 mind getting their nails trimmed here, go there monthly.read more

We had an unexpected need to find care for my son's cat earlier this month…read more I've had cats all my life but never used a kennel. This one - the Orion kennel club - was recommended by a discerning friend... The kennels are large; there's an entire wall that is a window so the cats can always see outside. There is a huge common area that the cats are able to run around in (one at a time) and toys and a cat tree to climb. Anyway, our Cat was very happy there and got lots of love. Without further ado, this photo should sum it up:

We boarded our 2 dogs, a Multipoo and Lhasa Apso, while on Spring Break. Upon picking them up we…read morewere told it would be a few extra minutes as they were still drying my Lhasa because she peed herself. What they didn't tell me was that she peed on her dog bed. They didn't attempt to clean that because it was still heavily soiled when I got home and unpacked their belongings!!! Not only disgusting but this tells me she wasn't let outside to relieve herself!! And she was still wet from their lame attempt from drying her. WTF??? Now for the Multipoo...going in she had ear infections. I provided medicated wipes and oral tablets for her. Her ears were clearly NEVER wiped and still had tablets in her medicine bottle!!!! WTF??? Both dogs smelled beyond 'normal' kennel care. I'm heartbroken over their neglect. I will NEVER trust them again with my fur babies and WILL tell everyone I know about our experience.

Service was great but the dog wash was a strange and expensive set up that didn't work well for me…read moreand my dog

When I first started coming to this location I would select the groomer from the list of…read moreappointments and never had an issue getting the same one. Today I was surprised to find out that they were going to have someone else groom my dog as opposed to just sending me a message that my groomer was not going to be available. I'm very disappointed. My dog is already nervous enough and has a very specific style of cut. This is why I was continuing to use this shop, even though they are priced higher than other groomers.

Really nice people. They take pride in their work. They do a wonderful job on my Golden Retriever.read more

I wish I could give this place no stars and I am absolutely mortified as to what happened today. I…read morehave a small sweet pug who I regularly get groomed. I just relocated to the area and noticed instantly upon walking into the place it was not up to standard. Dirty yet still wreaked of over used bleach. To begin with no one had written down my appointment even though I called. She practically drug my pug in and continuously called her the wrong name. I was reluctant to leave her but it was the only place open and I wanted to give it a chance. The nightmare began when I picked her up. Oh lord. She was wet. The lady said its because my pug didn't let her blow dry her face. What? No kidding. But the whole dog was damp!! I walked her to the grass where she frantically ran around which is unusual behavior for my sweet calm pug who gets frequently groomed. I let her into the backseat of my car and headed home. She was whimpering in the back and when I looked she was bleeding everywhere I quickly made it home hugged her and stopped the bleeding. Her nails are splintered and you can see the red vein in most. She was still shedding like crazy and acting timid. My poor angel. I should've went back and demanded my money back or something but I couldn't in fear I might kill the lady. DO NOT BRING YOUR ANIMALS HERE. I posted pictures of some of the blood in my car Shes okay now. I may take her to the vet in the morning.

The staff is very friendly and caring and love dogs. Very nice facility which has grown to a…read morelarger space since they started. They are also very good at accommodating personal requests about the dog's grooming and making helpful suggestions.

Another great experience. The people here are very friendly, and prompt to take care of you and…read moreyour pet. His cut is always as expected. I would not go any where else for my grooming needs.

I like Petco for a lot of different reasons, but this isn't my regular location. I stopped in to…read morecheck out cat toys since I was here, and I didn't find what I needed which is fine. I do like shopping here because they generally have an awesome selection of pet stuff. They did have litter boxes galore, tons of food to choose from, litter and some food dishes. They try to stock for a variety of pets like fish, reptiles, cats, dogs and others as well. I was really looking for some cat toys, specifically wand toys for my new cat. They only had a few to choose from and I really didn't like what was in stock. Overall, a good location with friendly staff. They do host adoption events on Saturdays with local rescues, which I checked out too.

There are 4 leopard geckos that are very skinny and one is knocking on deaths door. I was willing…read moreto pay $20 for it to take it in and try to get it back to where he needs to be at weight wise. The geckos was so skinny you can see all of his bones in his back and throughout his tail. When we asked to speak to a manager the manager was talking to me and my fiancé through an employee instead of handling the situation their self. I ended up walking out not buying anything due to the fact they told me they could only offer 20% off A DYING GECKO. I took pictures and im going to call corporate and everyone else. ​

They do a great job on my 6-month old Havanese. Been going here for a number of years.read more

We've been bringing our dog here since 2016. The staff is amazing and attentive. They do such an…read moreamazing job cutting our doodle. When our last dog passed, the owner called me to share her condolences. We love the photo shoots they do with the dogs, too!

So I have to add an update to this review…read more I can now walk around outside with my dog off-leash, call her back, and I am generally not worried about her listening to me. I truly believed that a trained dog is a happy dog, and now I have the practical real-world experience to put behind that theory.

We started taking our dog, Bailey, to Hannah at Red Lantern because we wanted to be able to walk…read moreher on a leash with no pulling and to learn basic commands. Once training was over we decided to bring Bailey once a week or so just to play with the other dogs. I cannot stress enough now much she LOVES this place! When we are walking her up the stairs to go inside it's all I can do to hold her back bc she's so excited to go play! Hannah and the rest of her staff love on her like she is theirs and I feel totally comfortable, knowing she is well taken care of!!