Great credit union with a forward thinking branch. I love the 3D printer, the virtual reality, and…read moredigital banking options. Such a great addition to Rexburg.

From the owner: ICCU is the premier lender and credit union in Rexburg, Idaho. Whether you're banking in the branch…read moreor banking on the go, ICCU is looking after your daily balance. Get great rates on auto and home loans. Check out our Visa Rewards Cards. Discover more perks with Central Plus Checking. Bank your way with drive-thru, ATM, live video chat, mobile banking. We also offer investment, insurance, and business solutions. Our Hemming Village Branch, conveniently situated near Brigham Young University--Idaho, is committed to meeting the financial needs of both students and residents alike. As a member of ICCU, you'll have a financial leader that's helping you achieve financial success.

Tahni at the Center Street branch deserves some praise for helping my daughter with an auto loan…read more Tahni was patient, helpful, responsive, and supportive in what was a new experience for my daughter. Things were done within 24 hours. BFCU was a flashlight in a potentially foggy venture. : D

I have been banking with Beehive since I first started at BYU-Idaho in 2007. My wife from the area…read morehad always had an account there, and I wanted somewhere local while I was going to school. (Note: I've banked with Bank of America since I was 16 years old and have always enjoyed their service, they just didn't have a close location) I would recommend this bank to locals and students who would like to have some independence. It's great to have your own bank account (unless I suppose mom and dad throw some money your way each month). I have always been very pleased with my experience at Beehive. The tellers inside are always friendly and have smile on their face. They are very patient but quick and I've never had to wait long to conduct my business. The drive through is just as friendly and there is rarely a long line. While there are many downsides to having only a local credit union, I've never experienced any of them at Beehive. I have a savings, credit, and checking account and their website is easy to use and has a mobile version that is great on the go. They offer "money desktop" which is a service that allows you to access a computer program that will organize all your accounts and show you budgets, debt to income ratio and pay off charts. It's an awesome free thing they give. The service here, again, is the main attraction. They know my name in there and keep up to date on things that can help me. I've had them suggest different services that can save me money, even if it doesn't create a new fee for them. My car loan process was a snap and I saved a great deal, plus the gap insurance is awesome! I know that many say that online banks are a better choice, but I'm extremely happy with everything that Beehive has to offer. NOTE: They are not open on Saturdays for any period of time. This is a real bummer, but I can live with it.

Customer service non-existent. The manager is in his office, 2 employees at their desk. 2 tellers…read moreand a line of about 10 inside and at least 4 cars in the drive through that I could see. One teller is trying to work the drive through and lobby, the other teller is working the lobby only but doesn't have enough "clearances" to complete a deposit for a local business... Instead of the management pulling one from the desk to assist he takes the individual out to the ATM for deposit and stocking purposes. He never even speaks to the people waiting in line thanking them for their patience or business. I remember why I avoid this branch!! Argh!! Head to St Anthony or Idaho Falls branches- avoid Rexburg!

We've been banking at the Rexburg branch for two years and are satisfied with their service.read more

I went to this US Bank through the drive through and the power was out. I waited for awhile and…read morethen a guy came up and tried to assist me. He asked a lady to help him and she came over looking very aggravated and annoyed. I had a payment I needed to make so i could not get overdrawn that day and asked if I did get a late fee for that day that it could be waved, the lady told me no, rolled her eyes and walked away while I was still trying to talk to her, with this poor service I would recommend not going with this bank.

My roommate and I went to this bank today to get some information on opening accounts and they…read moreasked us to go have a seat and their banker would be with us in 15 minutes. We sat there for 30 minutes, they had no more than 3 customers at a time and 5 people working, and after the 30 minutes were up they came over and told us they couldn't help us, handed us some brochures, and sent us on our way. I would not want to bank with them ever. Their employees are slow, they just stand around and talk, and one employee sat behind the counter and bitched about how "busy" they were after all their customers EXCEPT US were gone. Horrible customary service, bad attitudes, slow customer service. No thank you.

I decided to set up a business checking account here for my small business. I have never done…read moreanything like this before and Samantha Webb was so helpful and patient with all of my questions. The process was super smooth! After setting up my account I received a really friendly call checking in on me and making sure everything had been set up correctly. The woman on the phone chatted with me and made sure I knew all the ways they could help me in my business ventures. It was a great conversation and it didn't feel like a sales pitch at all. Then just a few days ago I received a hand written thank you note from Samantha. I really can't express enough how kind and helpful everyone here was. And even better there aren't tons of fees tied to my account like so many other business checking accounts at other banks.

Would give them zero stars if it was an option. Have a car loan with them for years, finally close…read moreit out and they fail to send the title to me. Ridiculous. They said my address is a "bad" address and need to contact the DMV for a duplicate title. In what world is my address a bad address? I've never had an issue receiving mail. I live right in a city not in some rural, obscure town. Baffling.

It takes all day just to get ahold of a representative and there website sucks hard to use and…read moreglitch's a lot

I had prompt and attentive assistance in refinancing my vehicles. Charles Clark was very helpful. I…read morerecommend the Westmark Rexburg branch for your financing needs. James Arnold

I had an account through this (Rexburg) branch. I decided to move to another bank and somehow in…read morethe process of transferring my money and without my knowledge I was charged a small fee that put my balance into the negative (by 12¢ I think). A year or so later I noticed a delinquency report on my credit report from Key Bank. I was quite upset and went in to talk to the banker. I paid the remaining balance, but they stubbornly refused to remove/correct the credit bureau report even though they had never contacted me about the balance. As far as I'm concerned, they pretty much treat their student customers like they are irresponsible deviants and... who cares? they'll be moving away in a few years. I am amazed that people still bank there! This bank had to take government bailout money to stay solvent!..but they won't give their customers a 12¢ break.

Their number one priority is their bottom line, even at your expense. Go somewhere else. Read the…read morefollowing about how they contacted me about a "great deal" to help me out, found out they would loose a bunch interest, tried to get out of it, have put me off for months, then said never mind, you can't afford it even though it would be a lot more affordable to me by lower my costs a ton and not increase their risk of loss at all. I have my house loan through KeyBank as well as a business loan. I have paid a good percentage of the house off. They contacted me out of the blue several months ago about doing a house equity loan to pay off the remaining balance on my house and lower my interest by about 1/2 a percent. They told me it would save me a lot of money in interest. My credit score was almost 850. The appraisal came back with plenty of value in the home to do it as well as pay off some other debt. They told me how much I could take out and it was enough to allow me to lower the interest other loans I may have. In fact it was more than enough to lower my business loans from 6.25% to 3% give or take 0.05% and really save me some money. Problem is that when I told them my plans to save money by using the home equity to lower the interest on my business loan they realized they would be loosing that money (because the loan was through them), and they totally have put me off. First they told me they didn't think it was legal. I asked my accountant and he said to go for it. Then they told me my house had a lien on it from the business loan, so we couldn't do it. I informed them that that loan would be paid off with the house equity loan and the lien would be gone. Then they told me that I don't make enough to do it. I had to bring in a letter from my company that I own showing that my quarterly draws are secure. Then they told me that the interest rates had gone up, but they would have a sale in about a month. So in a month I went back in and sent in the info. Guess what. Even though all the debt to be refinanced was much less than they had previously financed when I made less money they denied me. They said I don't make enough and could try again after taxes are done. I already owe them the money, changing it to the home equity loan doesn't increase their risk, so the only reason to deny me is because they will loose out on interest. If the real reason was that I am in trouble and won't be able to pay, they would gladly do this, so I wouldn't default. It would lower my payments and overall cost, so I would have a chance if that were the truth of why they denied me, but they know I pay faithfully and don't want to loose a larger sum of interest. The house also has enough equity that if I were to default on it all, they would make money by selling it (it is in a great neighborhood and is very nice). When I asked to speak with the underwriter they told me they are in Minnesota (I think) as if in today's world that makes any difference, and it doesn't work that way. I am just heading over to one of the other banks to get some real customer service. Note I don't believe in trashing businesses online, but have been denied speaking to someone who has any authority. I do this as a last resort after having wasted months of my time.