I had to visit the office to pay for a reserved personalized plate I had ordered online. One thing…read moreto know is that once you reserve a personalized plate online, you have five business days to go into the office and pay the associated fee. Otherwise, the plate will no longer be held for you. Something helpful I learned from the dealership where I purchased my car is that if you have a vehicle that was declared a total loss, you can bring the declaration letter along with the necessary documentation and receive a credit toward the registration and tag for your new vehicle. In my case, I received about a $40 credit, which was a nice surprise. The office was fairly busy when I arrived, but the line was moving steadily and efficiently. I was assisted by a pleasant young lady named Jazmine, who was incredibly patient as I gathered and provided all of the documents needed. Her calm attitude and kind service helped lower my stress level quite a bit, and I was truly grateful for her help.

Went in for tags and no wait time to get to the counter. I was in and out within 20 minutes…read more Parking is either on the street or the parking lot. The personnel is very professional also. Fill your forms out before getting there and check your personal checks and everything will go fast. Note: downtown does not have the Star for your drivers license. Just a note

04/13/26, I went to the Jefferson County Courthouse in Birmingham, Alabama today to get a…read morereplacement driver's license, and a really nice lady named Toni helped me. I had lost my wallet at home and was trying to get everything taken care of. She explained the newer document rules to prove identity, such as needing things like a birth certificate, and she was very helpful and polite. A friend who was with me asked if there was anything else that might work, such as an old driver's license, and Toni kindly checked and let us know that would help. I came back with it and was able to get my replacement license. Later, she even stopped by and kindly asked if I got my license. I told her yes, and that she was a really nice lady. I appreciated her kindness and helpful attitude very much. God bless! Mark H. Elders

Huge place. Very clean and very secured Lol. I'm performing my best woman duties as my best friends…read moreget married. I am elated to be here for them as they've been there for me in ways that I could never repay them for (has nothing to do with the review I know) I do dislike that all of the ministers here refuse to marry same sex couples here. I know it's their personal choice but it's disheartening all the same. Only one does and he's here only on Friday's and not all day and they refused to give us his information so we had to find someone. Thank God that the pastor that was due to marry me in July was available short notice. The testars is for the discrimination we felt being here today. Either way what we came for was accomplished and my besties got married.

They did a great job helping me work thru my process, great advice great attitude for helping!!read more

I wish I could rate this a 0 star. Had my appointment scheduled for over 2 months. The day before…read moremy appointment, I get a notification that my appointment is canceled and rescheduled. Never was told why, never got a call. And the best part, it's rescheduled for another 2 months away from my original appointment. Tried to call multiple times but it's so annoying and difficult to get in contact with anyone. Not impressed at all.

No one enjoys going to the courthouse. Except for maybe when you're picking up your marriage…read morelicense. But even then, there's a wait for whatever you want to do. I made the smart decision to visit the tax assessors office the day before Thanksgiving. I figured that most people would be doing family things and not worried about getting homestead exemption! :) Upon arriving at the right office, I was prompted to pull a number. But the machine didn't work... and no one bothered to tell me that the machine didn't work so I just took a seat. There were three people ahead of me, so the line didn't take long.... but when I left... there were probably 10! No idea how they were keeping track of who came when. Regardless, got my operators done and I was on my way! Until next time...

My issue is with the ladies at the probate office - marriage licenses. SO RUDE!!! I took my…read morecertificate in, which turned out to be incorrectly completed. That's fine, but the way I was treated is not. The girl started with "UMMMM first of all," when all I said was "hi, I need to turn this is." I said ok and then asked how I needed to correct it. She handed me a slip of paper that had only a URL on it and said "follow the directions." Following the directions was how I ended up where I had to begin with. Don't work with the public if you can't be kind.