I had two large rooms ready for the carpet cleaners. I let them know in advance that we did have…read morepet stains, so they charged more to treat them. They were in and out in 25 minutes and when the carpet finally dried, the stains were still there.

Everything was great except for the initial emails setting it up. Pretty unprofessional. It must…read morehave been the owner because no business owner would allow an employee to interact with clientele in such a manner. For the price, I'd expect the very best at all levels of the experience

I'm a college student living in a rental property in Bozeman and needed the carpets cleaned after…read moreanother roommate moved out. Called in to Buffalo restoration and they were super efficient at getting me on the schedule. They even called me back when I told them I had to talk to my roommates and forgot to tell them what we wanted done. On the day scheduled for cleaning, Ryan came to my house early and was ready to get to work. However, I work night shifts and totally forgot they were coming so I was still asleep. He waited for an hour outside my door and called me multiple times. I couldn't believe he waited! He was so understanding and helpful as I was running around moving furniture still half asleep. He did a great job and was a super nice guy to talk to. Definitely recommend the ladies and gentlemen over at Buffalo restoration.

We had water damage in the house. Their first estimate before starting the work was $2,000. On…read morethe last day when they took the equipment out they said it would be about $2,900. This should have been very accurate, but wasn't. The final bill was 3,900!! And they had 2 trucks break down the first night of cleanup and couldn't get it cleaned up properly to start. We never got any relief for that. It all felt dishonest, and just taking advantage of me, and I would never recommend them. But to be fair on the work - they did do good work.

Mike and crew were responsive and timely with their carpet cleaning service. They were knowledgable…read moreand explained the process clearly while on site. They protected corners from hoses and made suggestions on next steps and expectations. We're happy with the carpet cleaning service provided of a full house and would recommend them to others. Reasonable rates and expectations met. Thank you.

I was hoping to not have to leave a poor review. I had reached out to Mike first to give him the…read moreopportunity to make it better, but he chose not to and has since been unresponsive. When I originally scheduled, I was under the impression I would be getting a thorough clean of my windows, including the tracks and screens. Mike knew this was a post construction job, so it needed a more thorough clean up. Upon arrival, Mike told me they for sure will do the screens, but did not have time to do the tracks and to let him know that I wanted that next time. I thought I had made that clear when scheduling a post construction clean up. Anyway, he assured me the screens would be cleaned, but after he had left, I was disappointed to find the screens had been put back full of dust and dirt. When I contacted Mike about this, all he had to say was he would try harder next time. He didn't even apologize or offer to make it right. This was an expensive service to have done, to have to go back and do part of the job myself. Mike still has not offered to do anything to make right.

We're new to the area and had a bit of an emergency carpet situation. Bill was very responsive and…read morewas able to get us next Saturday service. He educated us on what to do pre-treatment as well as during the carpet cleaning process. He is very honest and didn't try to upsell us on services that we didn't need. Due to his packed schedule he gave us the opportunity to reschedule when running behind. We were impressed with his communication and appreciated that he still came out at 6:30pm to complete the job in the snow/weather. We will definitely use Bill and Pro Carpet Cleaners again!

Bill from pro carpet cleaners did an outstanding job on our carpets! We have had our carpets…read morecleaned 3 times in the past three years. The two companies before Pro carpet cleaners made stuff smell nice, but the stains were still very visible in high traffic areas and almost seemed worse a few months after they were cleaned. Also, their long hose attached to the van leaked a line of chemical across our front lawn killing grass. Bill showed up in a Prius and changed all that. His equipment was smaller and environmentally safe. He spent extra time to get some stains out, explained some of the chemistry behind his methods and was extremely thorough. He let me borrow his fans for a few days after to dry the carpets out and came back and did a quality control check after everything was dry. Thanks Bill!

Tyler fit us into his schedule to clean the bedroom carpet with several pet urine and pet blood…read morestains. Wow. He called back with an eta and made quick work of setting up and reviving the carpet better than expected. Integrity and quality - a unique combo in the world today and First Class Carpet Care has both.

Troy does an outstanding job! Wouldn't use anyone else! He does impeccable work, is professional…read moreand has outstanding customer service.

Had them do a move-out clean on my mom's house. They were efficient, responsive, and really good at…read moretheir jobs! Highly recommend.

Responded quickly to my request for a one time cleaning. The owner came to my home to assess the…read morejob and went over the details of the job, which is a nice touch is this electronic age. They were prompt and did what was discussed in the assessment. Very personable and professional. The cost was a bit higher, however for a one time cleaning it was reasonable.

We had to replace the main roof of our remote lake lodge due to leaks caused by ice buildup because…read morethe original roof had rivets which caused the ice to get "caught" on the roof in the winter and that's an ENORMOUS amount of weight to have that eventually took its toll! Luckily, we had Top Roofing coming out and check it out for us. We now have a new roof that is meant for high altitude conditions and won't have to worry about any more leaks or ice buildup! Elijah and his team are very knowledgeable and very easy to work with. One thing that I REALLY appreciated about Elijah is his responsiveness. I've gotten used to waiting to hear back from contractors at least a week after I've reached out to them...but that was NEVER the case with Elijah! He'd email me back within 24 hours and immediate responses whenever we texted. I so appreciated that level of attention and it shows through with the level of work that was done. Top Edge Roofing is now our go-to company for all things roof-related! Thanks so much!

This is a follow up to a previous review (that was five stars). After a hard winter, we discovered…read morethe roofers had cut off the concentric roof vents causing our heating system to completely shut down in -25° temps. A dangerous situation that cost us thousands to fix. I followed up with Elijah on this and on gutter issues, but received no response. I'll be updating all of my reviews.

Big Dan is punctual, professional, friendly, & efficient with your & his time! He did a great job…read morehandling & moving a large flat screen TV, antique & fine furniture, easily moving items into a storage unit--even fixing a loose toilet seat! It's a two-hour minimum, so have plenty of things for him to do, because he's very good at getting things done! Next time I need heavy, large, & awkward furniture moved around, etc., I'll definitely call Big Dan!

I called Dan midday on Friday to see if he could pick up a heavy leather chair/ottoman set from…read moreLivingston and deliver it to me in Bozeman the next morning (Saturday). I had originally planned to pick it up myself, but ran into a last-minute tangle. Dan took care of everything--he kept my original pick-up appointment, delivered on time, and even fronted the payment to the seller for me (which I reimbursed upon delivery). Moreover, he drove over the mountain pass with a trailer, right after an unexpected snowstorm, to take care of this for me and maintain the original appointment time I had set with the seller. I highly recommend Dan and plan to work with him on other jobs in the future.