be aware wells fargo 2373 hendersonville rd, arden 29804 giving counterfeit 100 dollar bills…read more in two different occasions (6/18/25 and 9/2/25) they gave me two counterfeit 100 dollar bills each time.

Samual G has been excellent helping me every time I've needed anything! Only reason I'm with Wells…read moreFargo still.

Went in for the first time today. What a nice bank! The teller was incredibly helpful, and…read morehandled my business courteously and professionally.

Best bank in town. Great clerks and management. Couldn't recommend more. The best in the area and…read moreglad I became a member

Incredibly friendly staff that's willing to be patient when you have 100 questions. They were…read moreawesome, especially Anna.

ABSOLUTELY HORRIBLE. If you have a financial institution, stay. The customer service is terrible…read more Don't voice your concern. It falls on deaf ears just waiting on the robotic response. Deposited an investment dividend check into my account from a well known financial advisory company. At first, funds would be available in 2 days, then it was 5 days, next it went to 10 days. "it could take up to 21 days. SURPRISE! Notices came in snail mail USPS. All they kept saying was "we are not sure your financial institution will pay out the funds." The financial institution had already confirmed to me that the funds were paid out in one day. PNC has a policy that they cannot contact the financial institutions to verify the funds. SURPRISE! I had to perform a three way call after nearly two weeks of waiting on my money to be released. All the while I spent 40 minutes on the phone each of the four times trying to get my own money released. They are not customer friendly. Also, some branches are "cashless" so SURPRISE! You have to use the ATM...if it's working properly. Stay away from them unless you like money surprises. Oh, but we want to extend an increase to your credit limits. No more surprises for me thank you!

I had something that needed immediate attention. I met with Robin C. who was kind and…read moreknowledgeable. This was the best experience. PNC thank you for hiring wonderful team members. She is top notch. This is the Arden branch.

This Bank gave me a new start many years ago after a bad experiences with a regular Banks. Recently…read morecustomer service has plummeted and I will be switching all my accounts out to someone more credible.

Champion acquired Ecusta credit union in Pisgah Forest, NC. Since then customer service has gone…read moredown. The direct contact with the Pisgah Forest branch is gone. We have to go through a call center, which picks up the phone only once in awhile - today I called 10 times and they picked up on the 10th time. They want you to leave your number so they can call when it is convenient for them. No! call center is a call center because this is their job - to pick up the phone. I don't want to be waiting for their call all day, I work, I need to talk to them at MY convenience, not theirs. When they transfer you to the smaller branches it is the same story, no one ever picks up the phone, it is always an answering machine. The transition between the two companies was not smooth, my information from the small branch is gone, so they cannot update my new credit account. This is no longer a credit union - credit unions were known for the personal touch, they know their customers by name, they serve the community. Champion is a bank, not a credit union. Another small business down the drain because a big corporation gets greedier and greedier without keeping the quality of service.