These folks did a full service/repair on my Ferris zero turn mower. Fine work. Very good people to work with. Labor prices fair and square. I've dealt with many service/sales companies in my time. And worked in several areas of service and engineering. These are honest people and do what they say they will do. This puts them at the top of my list here in Arkansas. I recommend them highly. read more

Mark does a great job over at Mountain Enterprises I bought a 52 inch simplicity ZTR and it works like a charm he went into detail about it being built by Farris and it actually does ride just like a Ferris but cheaper. Very good business I highly recommend him in that company to anyone read more

Mountain Enterprises - 52 inch Simplicity ZTR. Great deal from Mountain Enterprise. - Home & Garden Near Me - Dover, Arkansas

Short version: I was given a very high repair quote, work was started on the repair before I approved the quote, contacting the representative was very difficult, communication between representatives was very poor, I was placed on hold many times, and I was charged for work that was not done. I wouldn't recommend this place to anyone. Long version: I brought my walk-behind mower in because it had trouble starting, and asked them to take a look at it; I also asked them to sharpen the blade. They said things were busy, so they might not get to it until Monday of the next week. That's fine. On Wednesday, they call me back with a quote of over $120: $35 for the part, $70 for the inspection and labor, and other charges for replacing the gas and putting in a fuel additive. Since the estimate was comparable to the cost of buying a new mower, I told them I needed to think about it, and would call them back. I called them back asking to see whether anything could be done to reduce this cost, and the representative seemed to be confused as to whether I had already OK'd the work, and as to whether the work had already been done. I stated that I had not approved the quote, and was put on hold while the rep went to get Cindy. After a few minutes of that, the representative came back and said that Cindy was busy, and would call me back; I asked her to call me later on in the day, when I would be available to talk. Cindy called back before I was available, and left a message saying she understood that I had told the representative not to fix the mower, and it was available for pickup. I called back when I was available so that I could correct this misunderstanding, was put on hold again, and eventually told that Cindy was busy. I called back the next day, was put on hold for the third time, and handed over to Cindy. We talked about the quote, and I asked for the prices associated with the work. She didn't break it down any more, but repeated what the two line items were-- "parts" and "labor". I told her that the quoted repair price was comparable to a new mower, asked if there was anything we could do to reduce the quote, and was told that she would look at it and call me back. Cindy failed to call me back, so I called to check with her, was put on hold for the fourth time, and eventually hung up out of frustration. The next day, I called back again, was put on hold a fifth time, and eventually transferred to Cindy, who apologized for not returning my call. She said that she spoke with the owner, and was unable to reduce the quoted price at all. I said I was disappointed, and told her that I would be in to pick up the mower. When I went in to pick up the mower, they charged me for replacing the gas, using a fuel additive, sharpening the blade, and labor for inspection. Since I was ready to just be done with it, I paid the fee, waited around while they searched for the mower, and eventually had to help them locate it. Upon getting back home, I decided to check to see whether the blade had in fact been sharpened; it hadn't. read more

I have received several tools from Mountain Enterprises and dealt with them both in person and on the phone. I have found them to be extremely knowledgeable on all equipment, very helpful with advice, and always considerate and friendly. They are a great local company and I recommend them to everyone. They will go out of their way to serve their customers. Thank you mountain enterprises. read more