This is the best urgent care I've ever been to. The wait is never long and all the staff, doctors…read moreand nurses I've interacted with are very kind and do their best to help. In and out very quickly, reasonable pricing even without insurance.

I don't understand why this business is called "Health Matters". As soon as you get to the window…read morethey have a giant red sign that notes they cannot help you if you have a severe headache, chest pains, shortness of breath, severe weakness along with about 8 more symptoms that you will be referred to the ER for. The lady that checked me in was very nice and respectful but the older lady who called me up was very obnoxious and did not care about any type of privacy since you could hear every word she spoke loudly from the back window to the front door. She was very short and not welcoming at all. As soon as I told her I was new to the area and did not have insurance she made me feel as if i didn't matter. I understand if the business cannot treat without payment if you have no insurance, but you expect a person working in healthcare to actually at least act like they care.

Thank goodness they were open as there were absolutely no urgent cares open within an hour of here!…read moreQuick, compassionate care close to home!

When you enter the ER at 10:15 on a snowy winter Saturday night, the result can be a complete…read morecrapshoot. Logic would dictate that a quiet night would mean a quick, attentive visit...but that pesky trauma case that arrives simultaneously can certainly kick that plan on down the road awhile. Which it did. I certainly hope the patient is doing better today, but his visit certainly taxed the ER'S staff on this night. 5 hours later, my son and I were back in the car. That said, I have no doubt to as to the quality of are we received. The receptionist and intake nurse were kind, the technician was great, and the doctor was appropriately apologetic, and did a fine assessment of my son's injury. He gave the scans I felt necessary, answered questions well, and had a good bedside manner with my 10 year old. The facility-from what I saw of it - appeared clean and fairly modern. I have no reservations in going there again, but truth be told, when I'm in the area on vacation again, I hope I don't have the privilege of visiting this fine establishment again. Cheers to good health!

Quick in & out when they opened. Doctor was nice & professional. Has an x ray machine in the office…read moretoo. There is also a small pharmacy directly through the parking lot, it makes it super easy to get done & home.

My husband and I were camping at Swallow falls state park and we went hiking on Saturday morning…read more7/21/2018. I fell while hiking and busted open my knee really bad. We were told by the park ranger to go here. When we got here, there were two people standing at the front desk. There was a sign that said, "please wait here to get checked in." We sat there for about 10 minutes and no movement. We asked the people in line how long they had been standing there. They said they've been waiting for 40 minutes with no interaction with staff. Seriously? That is ridiculous. We ended up leaving and drove to the Garrett medical center and we were in and out with an X-ray in about 2 hours. I'm sure those two people were still waiting to be seen. This is how you help people? I don't think so.

So thankful we chose to take my daughter here for Physical Therapy. They are AMAZING! SO friendly…read moreand outgoing, they care about the patient and their families. I cannot say enough great things about x-cel or the people who work there and own it. EVERYONE is friendly! My favorite Physical Therapy place in the area!

I had the pleasure of meeting and being treated by Dr. Hahn this week and he blew me away. For…read moredecades I've had issues with my neck and hip and waited weeks to see doctors in the DC area because their schedules were so booked only to find out I had to set an appointment with each specialist. Since I live in Hardy County I did a search and fortunately found Dr Hahn who was able to treat everything wrong with me. I got an appointment right away and they set up xrays for me and saw me on time (unbelievable, right?) He administered a cortisone shot in my shoulder and I never felt it. I was stunned. He really got to know my issues and offer multiple options. His staff was also wonderful and caring. I am so happy I had to write this review.

For over twenty plus years I have received excellent dental care from the doctors and staff. They…read moreare welcoming, personable, and very helpful.

As good as a dentist can be. I'm not a big fan of the dentist, they at least make it quick. It is a…read morevery nice office and they have good hours. They staff is very nice. It is a big office, with three dentists, and they see a lot of patience. They part I like about that is they have several appointment open in the same time slots, so I can plan around work.

Generally speaking, I like this clinic. The people are nice and treatment is fairly progressive…read more There is a focus on continuing education in the office. They have a decompression machine which I've tried a few times and don't like. My major issue with the office has nothing to do with the service. There are dead animals all over the walls. I realize Garrett County is a hunting spot, but I find it disturbing when I'm going to a place for healing. ~Christine Zellers CEO, LBDC

it took about four months for them to complete my paperwork properly in order to get my medication…read moreapproved. I get Spravato treatments which require a medical professional to monitor you for two hours after receiving the medication. They have a bell that you can push in case you need something. I rang the bell and no one came into the area where my appointment was. I called my Aunt who was my ride that day and she came in and started yelling. "Is anyone here?"and started knocking various doors. The NP who was supposed to be looking out for me was asleep! That made me feel extremely uncomfortable! What if I would've had a reaction to the medication? My next appointment one of the employees decided to bring her children to work with her. as far as I can tell, she has a baby and at least a toddler. The treatment room is right next to the door where these kids are being watched. Needless to say I was completely miserable, listening to a screaming baby and a very loud toddler. Because the treatments give me a mild headache anyway I asked when I rescheduled to not be there at the times when these children will be brought back to the office again. The very next appointment they were all there... all THREE OF THEM, including a school aged boy now. When the provider came in to give me my medication, I told her I couldn't handle being in there with a screaming baby, so she did relocate me to another room for that session. She also told me that the husband was going to come and pick up the baby because she was teething. my question is why is someone bringing a baby to anyway? I have a very serious disease and then being treated for it with some very high potent meds. I should not even have to think about children and babies being present near my therapy room! Some might think why would she continue to go back to that practice? Well, it's the only one within an that does these treatments.

I've been going here for for a little while now and it's a very nice place with friendly staff and…read moregreat therapists.