Avoid This Property Management Company - Dishonest and Aggressive…read moreI would strongly advise against renting from this property management company. Our experience was incredibly frustrating and ultimately felt like we were being taken advantage of. We were charged $250 for a pipe repair without ever being contacted, consulted, or quoted for the work. When we tried to schedule a meeting to discuss the charge, they refused to meet, ignored our calls, and eventually threatened us with eviction unless we paid. We were forced to pay for something we had no opportunity to approve or dispute. When we moved out, we gave more than 30 days' notice, professionally cleaned the carpets and the home, and even touched up the walls. Despite this, they withheld $2,100 of our security deposit. Their breakdown included: * $300 for drywall repair (not previously mentioned or shown to us) * $1,100 for painting the entire house (even though we left it in great condition) * A charge to replace a lightbulb they falsely claimed was out * $260 for cleaning (even though we had the home professionally cleaned) Throughout the process, this company was unresponsive, evasive, and became aggressive when we questioned the charges. It was clear they had no intention of communicating fairly or ethically. They do not treat tenants with respect and seem to rely on intimidation and avoidance to force compliance. This company took advantage of us and treated us dishonestly. Renters, beware--they will take your money and ignore your concerns.

Sergio in the maintenance team has been responsible and did a good job! The requests from the HOA…read morewere taken care of in time.

We've rented for years, so we've worked with our share of property managers, and Joey is in a…read morecompletely different league. We rented a beautiful home in Somersett through SIGUA Property Management, and one of the best parts of the entire experience was working with Joey Vincent Pontillas. We also appreciated that our dogs were welcomed. They're part of our family, and it meant so much to be able to rent such a wonderful home without feeling like we had to apologize for having them. Any time something needed attention in the home, Joey was incredibly responsive. Whether it was a repair or a maintenance issue, he made sure someone was there as quickly as possible--often the same day or the very next day. We never felt ignored or like our concerns were put on the back burner. That level of responsiveness is rare, and it made us feel respected as renters. Toward the end of our lease, there was one disagreement that needed to be worked through. Joey handled it with professionalism, clear communication, and a level head. He kept everyone informed, treated both us and the homeowners with respect, and helped bring everything to a resolution that felt fair for everyone involved. What impressed us most is that he makes an incredibly demanding job look easy. We know that's not the case behind the scenes, but Joey's calm, responsive, and professional approach never wavered. He genuinely cares about doing the job well, and it shows. If you're looking for a rental or property management company in the Reno-Tahoe area--especially in Somersett--we highly recommend SIGUA Property Management. Joey is the kind of property manager who restores your faith in the profession. He's responsive, dependable, hardworking, and truly takes pride in his work. Thank you, Joey, for all of your hard work. We truly appreciate everything you did for us and wish you continued success.

I have worked with Mary Meeker with Sigua Property management for over 2 yrs. She is hands down the…read morebest realtor/property manager I have dealt with. She is kind, responsive, and treats her clients with respect and value. I cannot recommend her enough.

Unfortunately, this real estate transaction will go down as one of the worst if not the worst…read moreinteractions we have had with real estate agents. Mike Codman is untrustworthy and a liar. He tried going behind our backs to acquire a pool table he took upon himself to write into the deal without our knowledge with the intent to keep the item, poorly represented us throughout the deal and the kicker was not paying us monies he blatantly agreed to resulting in a small claims case which resulted in our favor as he is once again-A LIAR! Stay as far away as possible from this guy if you're looking for a smooth transparent transaction. His broker isn't any better as he backs his agents whether they are in the wrong or not.

We worked with Sally Small at Sierra Nevada Properties for both property management and our recent…read morehome purchase. Sally was always professional and organized, which helped make the home-buying process much less stressful. She connected us with helpful service providers, and we appreciated her recommendations. There was a lot of paperwork involved, and at times we felt a bit overwhelmed, but Sally was patient and explained everything thoroughly. Thanks to her guidance, we were able to close on our home a week early. Overall, we had a positive experience and would recommend Sally to others looking for a knowledgeable and supportive real estate agent.

Needs to return calls and follow thru with promises. Or…read moreis too busy for new business.

John is an AMAZING realtor. He was so detail oriented, very patient with us being first time…read morehomeowners, and was always so available. We are so fortunate to have found the right realtor!!!

ManageHome has been an absolute game-changer for managing my Truckee property. Meghan and her team…read moreare incredibly professional, responsive, and knowledgeable about local STR regulations and permitting. Their 24/7 availability, attention to detail, and seamless coordination of everything from guest communications to home maintenance give me total peace of mind. I truly feel like my home is in the best hands--highly recommend to any second-home or short-term rental owner in the area!

I will leave 6 star if there is such option. Meghan and her team did wonderful job managing my 2nd…read morehome in North Tahoe. Responsive, very competitive price, and fast action for any urgency. I cannot say enough. Best of best and I strongly recommend them to anyone who needs a local property manger to take care of your house and guests.

Clark Real Estate is a lifesaver! I was an out-of-state homeowner and hired them seven years ago to…read moremanage my rental property, which they did so professionally. I never had to worry about anything, even when I was traveling internationally. This was so much easier than trying to manage it myself. They knew I wanted to eventually sell it, so when the market was going up they notified me and we listed it. I thought we would have to stage it and it would be a big ordeal, but Kristen assured me it would sell quickly. It did! In one day with multiple offers. I can't believe how easy they made it for me. I highly recommend Clark Real Estate for both managing and selling property. Kristin is a dream to work with but you would be lucky to have anybody there help you.

OMG!!! I fixed a fence and agreed to split costs with neighbor. My place and theirs are rentals…read more Jodi said split, then when time to settle they want w-9 to 1099 me. I rebuilt the fence for thousands less that it would cost. I helped them out then collecting what they agreed to pay is such a hassle. She called me and ranted then when I wanted to rebut her comments she hung up. Total joke.To get return calls takes a week or longer. BEWARE, seriously BEWARE of this place! Lack of business sense was astonishing.

This Review is long overdue. I remember when I was looking…read morefor a Property Management Company to Manage my Rental Property and someone mentioned Shoenberger & Shoenberger. I met with George and was so impressed the way he ran his Business. Let's say his Company has been taking care my Rental Property for over 7 years. I have never had one issue. Everyone in the Office has always been pleasant and very knowledgeable of my Property. I never have to worry. I know I'm in good hands with them. Let's say I am thankful I found them.

I fired them, They did find good tenants. They charged me for things that they did not do. the…read morefinal straw was they charged me $1000 and told me that a tenant the had moved out 3 months earlier had taken them to small claims court and won $1000. I requested the paperwork, they then told me that it was settled in mediation, once again, I asked for the paperwork, they then told me it was scheduled for mediation, then they told me it was for land scaping I requested, I do the landscaping myself. They then returned the $1000 and $80 for garage door openers I bought and programed myself, and $60 for turning on the sprinkler system that the tenant turned on him self. They were supposed to do an inspection every 6 months, they did not.

Holly and Jim run Mountain High Property and this management company goes above and beyond for…read moretheir clients. They take care of everything and charge less then many management companies. Their goal is to personally take care and have relationships with each owner. I defintely recommend Mountain High Property to my clients.

From the owner: Second Home Care Shared Ownership Managementread more

Absolutely worst property management company that's ever existed. Been in a home for a month and…read moreonly received 1 of 5 keys can't even receive mail because no access to box. All around stay away

I would honestly give negative stars if it were an option. They need new managerial staff at the…read morevery least. The maintenance put a camera in my shower one day after letting themselves in unannounced for no explainable reason. I filed a police report and felt very unsafe here.