Tonight we used Edwards Towing through our insurance, and the experience was excellent. We were…read moregiven an estimated arrival time, but Zach showed up a full hour early -- we only waited about 15 minutes! He was quick, courteous, and professional, and just an all-around great guy with great people skills. He even drove us all the way back to Chattanooga, and we couldn't have been happier to be "rescued." Five stars all the way -- thank you, Zach!

I called Zack on Saturday evening to inquire if he could help me by changing my flat tire. He told…read moreme he would be there in 10-15 minutes. True to his word, he arrived promptly and quickly changed my flat! He was very courteous and put my mind at ease as I was traveling alone and was a bit uncomfortable in my surroundings. He also kindly helped me unload my car to get to the spare tire since I didn't want to unload the vehicle while I was alone. I felt the amount he charged to change the tire and check/fill the spare was reasonable. He had me back on my way feeling confident that I could continue my 650 mile trip on my spare tire! Thank you again Zack, I truly appreciate your help and your kindness!

This company is an example of how roadside services should be. No job is to big and their rates are…read moreoutstanding . They are prompt and professional . I highly recommend them to anyone who needs help in the area

Great service and very fair rates. Highly credible. Would highly recommend to anyone needing truck…read morerepairs at a fair price

First, I have to refute what other reviewers said about the staff. This is my third set of tires…read morefrom Nicholson Tire and I have truly never met a nicer bunch of folks. They are courteous, kind and friendly. During my most recent visit, I got a set of Nitto Grapplers at the best price anywhere and they swapped out my spare at no charge. The job barely took an hour and the waiting room had new furniture and a great selection of reading material. This is a family business that makes their customers feel like family.

One of the best mechanics crew I have been to. They are quick and don't try to convince you a…read moremillion things are wrong with your car and need to be fixed immediately. They give you a great customer service and their prices are great!

Tim and staff is always friendly, helpful, fair, and hassle free! We buy all of our cars from here…read more We will continue to do so.

Tried to buy a loaded f150 They have the worst salesman…read moreGleason being the worst Darrel the next worst Waited days to give me a price They didn't respond Actually walked away from me after a test drive So I bought from a nice dealer After I got my new Platinum they texted me with a price U snooze u lose I live here and gave them first dibs But they both don't want to sell new vehicles I wonder if there service sucks also Iam tired of companies that lack good customer service So let's analyze the situation, they could care less if u buy from them So howes there other customer service Like repairs?

I took my Jeep Wrangler in earlier this week for an oil filter housing replacement (oil leak). The…read moreowner was very kind and up front with the cost of the repair! All the mechanics there are friendly and knowledgeable! I took it back today to make sure that the leak had stopped and they were super sweet and helpful! They even brought it to my job when they were done checking it out! I have nothing but great things to say about this garage and the people that work there! Will definitely be returning! 10/10 reccomend!

A few weeks ago was my first time here & I was really impressed. The mechanics are ASE Certified,…read morethe shop is clean & well kept. The price for my brake job was competitive and I was in & out in under an hour. Will definitely come back for other service needs! Now it's a few weeks later & it turned out our other car needed rear brakes & like an idiot, I went too long & needed rotors. Once again they did a great job, their price was good & they are just nice people. So glad to have found them, we now have a mechanic shop we can call "ours"!

I have used Babb's twice for unfortunate interstate incidents and both times they've repaired my…read morecar to perfection. During each encounter, the experience has been flawless. They are pleasant, efficient, highly skilled, and go above and beyond to ensure their customers are happy. They guarantee their work for the life of the vehicle, which is excellent. The customer service, especially Elicia, was outstanding from start to finish during both experiences! I highly recommend Babb's for your body shop needs.

TOXIC! RUDE! MANIPULATIVE! SEXIST!…read more The rudest, most SEXIST body shop!!! If you're a woman and you're okay with being treated like garbage, like you are beneath men, and like you're stupid, then by all means... visit this toxic, overpriced, manipulative, sexist, overrated "body shop" Scott is the biggest ( think other word for thorn) I have ever met! It took us a couple of weeks to figure out they were trying to manipulate us. Thankfully, I had never been involved in any type of accident that was my fault until this moment where I slid on some water and hit a curb. They did not have someone in their shop that could actually perform the service of fixing our car (it's a sports car) So they were doubling the price, and trying to find another body shop they could outsource it to, so they could still make a profit. Which honestly I would have been fine with because I wanted my car fixed swiftly and was willing to pay a little bit more to achieve that. The problem is, they were taking weeks to do this, just because they were trying to find who would do it the cheapest so they can make the most profit. During this whole three weeks that Babs had my car, they were not telling me what was wrong, what needed to be done, or giving us a price or anything. All while knowing this was my only way of transportation at the time with me having three kids and my husband out of town for work for the whole month. So I had it sent to Helton after speaking with the owners son and it sitting at babbs for THREE WEEKS WITHOUT KNOWING WHAT ALL IT NEEDED DONE. The co-owner of Heltons (his son) PROMISED me that they would not over charge me which they tried to do but in a different way than Babs (don't worry, they're overpricing will be addressed on their review, I have a copy of all the things extra they were trying to make us do to make a pretty penny) Helton was trying to make us do things such as change my back breaks which my husband had just changed about two months prior and they were literally not damaged at all! So after these two body shops tried to over charge us, I decided to file it on my insurance and they made the decision to take it back to Babs because they would not even consider working with Helton (that should tell you how overpriced they are right there). Then, somehow, after filing it on the insurance, the "guesstimate" price at Babs mysteriously became half of what they were originally telling me at that point (almost a month later mind you) they finally decided to hire someone to actually do it in their body shop. They had my car for over a month ( with the exception of it being moved to Hilton, but it was only there for three days). They did not contact me until I started going in there every single day and sitting and demanding answers. When we would call and ask about it, it was oh someone will call you back, but they didn't! There were things THEY did not know about my vehicle (such as which tires I had on it or whew I had gotten them), but instead of calling and asking, knowing that I was without my car... They took three days trying to research it themselves. When they could've simply called and asked because they were not familiar with the type of tires I have. They were to proud, to cocky. It is honestly one of the worst customer service experiences I have ever had! I hope something happens soon to get these peoples egos in check because they need it! My insurance chose this place because I had no knowledge of the body shops around here... Trust me, I know better now! And I hope this review helps you know better too. I would suggest calling the shops they were going to outsource so that way you can just pay them directly instead of going through babbs If you are self-paying customer. Also if you are paying to fix the damage is yourself instead of filing a claim on your insurance, look over the paperwork thoroughly and make sure that everything they are saying needs to be done, is actually a necessity. Good luck. P.S. they got so offended because I wanted to put my car in valet mode ( for anyone, that doesn't know it changes it where the car will not go over so many MPH because it has a lot of horsepower). they told me if I didn't trust them with my business, I could take it somewhere else!!!! I told them it wasn't my choice, and I had already tried that! He knew the position I was in, and he said that to me after me waiting for my car for almost a month. In that moment, he took advantage of the position I was in to be able to say whatever he wanted to me because he knew how badly I need in my car! Scott is a terrible person.

They were so helpful and responsive. I really appreciate them making me feel like I was a priority…read moreand getting my car repaired so quickly and not charging a lot. I appreciate the kindness.

Very honest people here at S&M. Would recommend using these guys for all your towing and repair…read moreneeds. Had a second opinion on a repair and these guys came got it and repaired it! Thanks for the honesty and work!

I just had an awesome experience with Chris during a very stressful time with my vehicle. Yesterday…read moremy serpentine belt began to break on my drive home from blue ridge back home to Canton. After my initial stress and panic I finally called Redferns. Chris answered and got to me within 25 minutes. Intially this was a mobile service and when he got there, he then told me he had to get his tow truck and take it back to his shop. He got it back there with no additional cost. It had to stay iver night because it was late. However, today he called me around noon said he found the initial issue and fixed that too. Gave me a very humble and honest review of what needs attention to my vehicle after having saved me in this stressful circumstance. Thank you so much Chris! Truly an earth Angel. He even offered to help my mom out with her car too because she so who came to get me the first night. We are both so grateful to have met him and will continue to drive 30 minutes to jasper feom now on to have our cars serviced by him. He's very friendly and reliable !