I was given different instructions for measuring my current covers for replacement online. It was…read moreall done through email, back and forth, so it was very confusing. A phone call was made which just served to further confuse as to how to measure my existing covers, chair etc. After a measurement was an inch off (what I received was not exactly the lengths/specs that I had given them anyway) and finished product looked less than expected, I complained. Then I got a phone call from, assumably, the owner who stated that she always calls from the start to explain how to measure, and that it is more clear that way. After I agreed to pay more for an adjustment, the piece that was sent back had ripples sewn in. Instead of offering me a discount (or, at least a refund for the adjustment costs), they wanted everything back for a full refund. Since they wouldn't simply adjust the price, I felt uneasy sending the whole cover back. At that point, this had been going on for well over 6 weeks, and I just wanted something to sit on. They stopped replying to emails to resolve the issue, and I gave up. It was too much of a hassle. It wasn't a good experience for me, at all.

We bought a chair online from here and it was significantly not as described. Every single piece of…read morewood was a different color, there were scratches everywhere, it was a toddler chair and when my daughter sat in it, it was so unstable and nearly collapsed. I've never been so disappointed. And it was $65.

This is a must see when in WNC! 4 levels of vintage home decor, cloths, baked goods, candy, jams…read morejellies, mens wear, a vintage quilt room and vintage Christmas store! so many beautiful things! Worth the road trip to this sweet town!

Giant building full of random donations (including furniture) for resale- benefitting the local…read moreYancey County Humane Society. Well organized, friendly staff and daily special markdowns. They make it easy to reuse, recycle and renew.

We needed a bed for our brother-in-law who moved to Greeneville from Las Vegas. The staff was so…read morehelpful and found just what we needed. He was moving into an apartment which was being redone--the move in date kept being delayed. The delivery people were very understanding and worked with us. Thank you!!

I needed a mattress and box springs for my grandmothers iron bed, it's a full size which is…read moreuncommon in todays world! The mattress I wanted was not in stock, they ordered it with a lead time of 6 weeks! I paid 1/2 down which was almost $1500 dollars! Well 6 weeks came and went, the staff was super apologetic and very nice! After 8 weeks, they refunded our money! Still nice and apologetic! After another week or two, they call and the mattress is in... I said, I'd pay 2k plus tax... total of 2195.00... they agreed, when I went to pay, the total went to 2400.00... I said nope sell it to someone else...

We decided to have furniture upholstered. -$859 for the…read moreshort back chair -$1020 for the King Chair -$1,585 for the loveseat -$86 for ottoman fabric I traded three pieces of furniture in, to lower the $4000. He demanded $1000 deposit to buy the fabric after invoice print. He discussed with my wife and I, it would be lower; however, this would get them started right away with the fabric purchase. Mind you, he was not in possession of the furniture, but assured us by picture(s) it would be much less. 1526.40 isn't remotely considered an attempt to be under $1000! In fact, ensuring someone who's literally deliberating in front of you, if it was even worth that figure, he stepped over, and encouraged "again, this is just an estimate, I've been doing this for 20+ years", so we went forward. I offered 3 pieces of furniture, I explained, what he deemed was fair, would tell me his business model. He gave me $100 for an Iron coffee table with casters sold for $350! $100 for a Iron end table with a drawer/door, sold for $250, and $100 for a Iron table end table, sold for $200. The idea that he somehow saved me money, while making $4000 and making $500 is Ludacris! I gave him an entire living room suit to boot! Sectional, 4 foot ottoman and a recliner, an entirely matching set, maybe 2 years old! His staff corrected me for saying Fort Bragg and absconded me AFTER we made the down payment! Absconding me in front of my wife, diminishing my service, as somehow I served at a "racist" military outpost! "It's For Liberty", that didn't age well, it's Bragg again! He was gracious enough to make 4 pillows from the left over fabric, but 4 pillows were free he stated, ignoring the below $1000 commitment to fabric that cost $1500+!! What did I get in return? Well, we now have 3 pleats on the arm rests of a loveseat that wasn't sent in with pleats! We also, have a glaring pleat on the King Chair, it also, wasn't sent in with pleats! Very poor craftsmanship, and to be so pompous, only for it to back fire(pictures below), refuse the commitment to remain under $1000 for fabric, and make $500+ off of a trade in for Iron 3 piece set, and retain a full living room suit, only to give 7 pleats in $4000 worth of upholstered furniture work is astounding!! The 3 pieces of Iron furniture, full set, brand new $1000+, literally, never used, that I traded in, offset a $300 ottoman upholstery fee, BUT he still charged me for the fabric, despite making $500+ dollars and receiving a full living room suit. I called him today, the Owner, he stated he wouldn't apologize for the craftsmanship, he said "I admit, we do charge more than anyone around, solely because of craftsmanship, and I refuse to apologize for my guys". They may do exceptional work, but I saw nothing but poor customer service and poor craftsmanship and poor business dealings, and poor commitments. AVOID THIS PLACE LIKE THE PLAGUE!

I stopped by Monday seeking help with a problem I had, these men were so nice and helped me so…read moremuch!! I have been so happy all day because my problem was fixed!! There was some beautiful pieces in their store! STOP by and check them out!! THANK Y'ALL SO MUCH!! Teresa N. Proctor

Victor was amazing! We bought some steppers for a new brick patio. He moved them and even hosed…read morethem down for us so we could see the exact color. So pleased

We always purchase from The Yard anytime we do landscaping work, the ONLY place to go! Also just…read morenice guys!!

Good place to rent skis and snowboards and Boots and bindings and helmets. The customer service…read morehere is friendly and the prices are reasonable and they work with you. Try to come early in the day and they can run out of boards pretty quickly especially on busier days. Parking is plentiful and it is literally about 10 minutes from the slopes so the location is excellent. I recommend this place to your mom and my mom too. Thank you for being here have a very positive day. Four Yelp Stars and two thumbs up.

Amazing service, Nathan was very friendly and helpful! We had a group of 8 beginners and he was so…read morekind and helpful. I would only rent from this place. Great prices too!

Large variety of products and always willing to support neighbors, contractors and visitors. They…read moreare knowledgeable, treat everyone with respect, provide good and honest service and they overcame Helene with integrity and strength.

I'm a Hispanic veteran hiker ,I went there to find something to repair my broken backpack,…read morethe owner said that he couldn't help me that the best thing for me to do is get out and don't come back. at that time I did said don't need your f------ a-- and I left the store . it hurt so much that someone that don't know me can talk to me like that . I would do anything for anyone at anytime.