I would like to start this review by stating the privilege and entitlement that goes with any one…read morebusiness which is the "only game in town" is the game Jenison plays. Given little to no choice in vendors in small towns, you are often stuck to pay for overpriced services and materials and belittled, as a woman 'mansplained,' and then dismissed and told to "find another contractor" - when the company knows there aren't any - for asking questions and trying to discuss alternatives about concerns and about processes you may not understand. This was my experience with Jenison and their employee Justin after coming to them the day after my roof was blown off by NWS extreme weather squalls. I was told I had only one choice in roofing by their company, and only one choice in how I would like to design drainage. When I expressed my incredulity at leaving this twisted metal on my house and simple putting PVC over it and how I didn't understand that would work, I was told to find another contractor and hung up on by Justin. I was so dismayed, hurt and perplexed, I called the owner, who tried to explain the process to me but not without a great amount of frustration on her end, noting that I lived in a "mobile home park subdivision " and anger directed at me for not understanding their bid and wanting to, and the words, "We may provide an estimate for you, but we are under no obligation to do the work for you." She was unapologetic, not interested in helping a local Craig resident, or even trying to meet in the middle so I could I understand why I only had one choice in the work I wished to have done or hear my concerns. I am also an ADA person, and needed to more carefully process and understand their process and timetable and scope to which they didn't want to discuss. If you are female or ADA or not wealthy with a large remodel project, I recommend you look everywhere other than with Jenison and beg any other company than Jenison to help you with your needs, especially if you are under duress. I guess if you're the only game in town - or simply the big dog in town - you can act as nasty as you would like to - shit on or snarl at whomever you wish. This was my experience with Jenison, their employee Justin and their owner. One star, but I would not even rate it that for how I was made to feel and how patronized, marginalized and belittled I was. My customer experience with Justin was the worst experience - and follow up with the female family business owner - I have had ever with any building company in a project discussion and building project based on the experience and photo I posted. Every roofer I spoke to after said leaving that twisted metal on would be against all industry and safety standards. And they wanted to charge $3400 for 120 ft of seamless gutter with two downspouts. I hope this helps others and that they stay away from this company and try like hell to find another firm elsewhere. I'm certain, however, based on my treatment and being very distressed because my roof had been ripped off with winter approaching, that this company cares not at all about my experience and what I have to say about it. After all, I'm just a peon in a manufactured home subdivision in Craig, Colo - a nothing person with no huge dollar project. If you're interested in feeling like that, give them a call. Women and ADA people, do not use this business if you can help it. They are in it for the money and that's all and they have no interest in customer education of their products, or talking through challenges or questions or alternatives regarding your bid. It's their way or the highway. Also - this company needs ADA and sex discrimination training in their ranks.

From the owner: Voted best construction company of Moffat County 2012, 2013, 2014, 2015, 2016, and 2017.read more

I lived in Craig, Colorado for a short period of time and it was very close to the chic town of…read moreSteamboat Springs. But if you live in Hayden or Craig or anywhere in the Yampa Valley, you realize it is a rural area and help and services difficult to come by, especially without paying top dollar for substandard work, not to mention contractors who never even show up. This is not Jesus Ayala. Although he books general contracting services, roofing, mobile home retrofits, concrete work, carpentry, you name it ... Jesus Ayala - booked for many months out - found out a local citizen was in trouble (me - my roof had blown off in an extreme weather event in a squall right before the start of a Rocky Mountain winter.) And even though it was turning into winter, with the help of the town's building inspector and another construction company, he and his team got a beautiful, complete roof up for me just in the nick of time to save me from winter even though none of them had time. He and his team are now back that it's spring and replacing the roof on my shed. I have never met such dedicated contractors who do what they say they will do, insist on quality, are fast, polite, professional and always eager to work with their clients. I will be forever grateful that they worked their days off and overtime in order to keep me safe. They are bilingual, speaking English and Spanish. You never have to worry about them not cleaning up the construction yard, and they are committed to finishing products. But do remember, his firm is so good he books six to nine months in advance. They are expanding so call him anyway about any of your projects. He works with a team of professionals each with their own specialties. The team is inspirational, know all the best products and latest building codes, but are ready to cater to you and what your specific needs are. And they are fair to women in pricing and doing the job, unlike other local companies. They come prepared, always have what they need and are kind and more hard-working than any building group I have worked with. The team are all flexible, polite, professional and fun. But - they are also busy because they are so good. Be prepared to book many months out depending on your project, but do call if you have an emergency like I did. Ayala will more than likely be able to help you in a pinch, or find someone who can. I really can't say enough good things about this young, Moffat County entrepreneur who is a go-getter and leader in his business. Quality! Top-notch!

On 11/25/20 we woke up to discover our furnace needed to be repaired. I went to their location to…read moreget someone to come look at the furnace and replace/repair it ASAP. They said that they would dispatch their next available employee. About 20 minutes after leaving their location, they called me and said that there was nothing they could do because they were too busy and I was not a current customer. Apparently, having absolutely no heat in the middle of November in Colorado is not enough of an emergency for them to send someone. I guess the one thing to be thankful for this Thanksgiving is that, so far, the temperature has not dipped to too cold, yet. This is one of the reasons why I do not shop locally.

For all those who wonder what reviews to trust, I can personally attest that Masterworks Mechanical…read morehas undergone a radical transformation in the past few years, with new, amazing owners and dispatch staff. We have used their services several times with our business, & have nothing but good things to say! They have always been quick, super friendly, and very competent - always going the extra mile, with a smile. The dispatch department is recently new, and also very courteous. I have also personally witnessed the new owners foster teamwork among their employees, and taking great care of them, which speaks volume for their integrity. Prices are reflective of this area, but I would rather support a family that stands behind its services & products, than a large chain that pays no personal attention to customers. I encourage you to give them a try - you will not be disappointed!

great reviews from years ago but now they just blow you off because they are short staffed…read more Lying & rudeness will not be tolerated by this customer!

Darren Cullum provided a thorough service for our fireplace here in Steamboat Springs. He alerted…read moreus before he arrived and came at the exact time of our appointment. He explained what he was doing, included some tips that we weren't aware of, cleaned up before he left, and he was a super nice guy. What else could you ask for!