Genuinely the easiest and fastest experience possible! So happy with how efficiently everything was…read moredone. Ryan Black is fantastic at what he does. Pricing is great and care was top-notch.

I brought my daughter to High Valley Dermatology for a few small bumps on different parts of her…read morebody and one wart on her foot. We were seen by PA Black, who spent less than 10 minutes with us. He diagnosed the bumps as unspecified dermatitis and prescribed two creams (Triamcinolone and Desonide). He also identified the bump on her foot as a wart but provided no treatment. The bill came to $328 after insurance adjustments. The billing code stated "OFFICE O/P NEW MOD 45 MIN," which didn't reflect the actual time spent or complexity of the visit. I left two voicemails with no response, visited the office in person, and was told the billing rep would call me back--she didn't. After multiple follow-ups, I finally spoke with someone who explained that the charge was due to her being considered a "new patient" (despite being seen five years ago) and the condition being "moderate," resulting in a level 4 charge. When I asked to speak with the provider who entered the code, I was told he likely wouldn't remember the case and is too busy. I was then directed to contact the CFO. I have no issue paying for services rendered, but this visit felt over-coded and the follow-up was frustrating and unhelpful. Just a heads-up to others: you may be charged significantly more than expected for what seems like a simple visit.

UPDATE 12/04/2025:…read more After I filed a complaint with the Idaho Attorney General's Consumer Protection Division, I received a formal response from the practice's attorney. The letter states it "has been reviewed and approved by Dr. Mark Freeman." This letter: * Minimizes permanent traumatic burns as a mere "red line." * Presents a narrative of follow-up that is contradicted by my documented communications (emails, patient chart records, and cellphone company provided call logs). * Confirms the technician "used a marker to mark treatment areas," yet the practice only offered a refund months later, after intervention by the Attorney General's Office. * Systematically avoids accountability by ignoring my written and in-person requests, thereby abandoning its patient care obligations. The practice has still not provided a diagnosis or treatment plan, and I continue to pay for specialist care independently. This official response indicates the handling of the initial incident was not an isolated error, but part of a broader pattern in my care. I advise potential patients to exercise caution, as post-treatment patient care is critical.

I have been to Dr. Freemans office a couple of different times for different procedures on my face…read more Kim Bell helped me book my appointments quick, efficiently and even helped me feel so comfortable during my visits there. Each time I have been it has been a pleasant experience because of the friendly atmosphere and welcoming. I also am very pleased with the cosmetic results of what I had done. I would highly recommend Freeman Plastic Surgery. :)

This is NOT a review of the individual stylists! The business itself is the problem. Cheap owner…read morerefusing to keep equipment functional. I love my stylist, but every one of the 'barber chairs' is broken down. I could not put any pressure on the seat back without going into full recline mode which makes it impossible for stylist to perform the job. Other chairs lean right or left needing wedges to be inserted under the bases. One chair does not sit level even when no one is sitting in it. Some quality chairs need to be purchased.

The New Zenza Salon is absolutely beautiful inside ‼ The staff there is amazing and very…read moreknowledgeable, professional and very friendly ‼

Dr Eric Walker was remarkably kind and thorough. He was prepared with our scans and history…read more Observing movements causing pain and numerous reflexes, he reviewed and taught us from the scans. He outlined all of the treatment options. We left feeling hopeful and confident.

I was referred to this group to examine numbness in all my toes after surgery. They tested for…read moreneuropathy and other potential causes. Their assessment was that I probably now had a pinched nerve in my back. They recommended physical therapy and referred me elsewhere, but agreed that seeing my chiropractor could also be helpful. I was very pleased with the analysis which they explained thoroughly during the testing and liked how they engaged me during the entire process.

This entire practice is a joke. Kody Tew is hands down the worst "provider" I've ever met. He…read morecouldn't care less about what the parent (me) has to say about their child (the patient). He interrupts, talks over me, visibly doesn't pay attention, and obnoxiously smacks his gum while he's talking. He loves to talk about himself and his family more than listening to what his patients have to say. Plus the office never called us to go over xray results. The front office is no better. Twice they overcharged me, and they messed up my son's appointment by mixing up his name/DOB with someone else's and then we had to wait around 45 minutes to be seen because they had to change the appointment time because of their mistake. You couldn't pay me to ever set foot in this office again. Kody has no business working with other humans, and the front office is completely incompetent.

I would highly recommend Dr. Simpson. He has been an awesome provider. My 12 year old son suffers…read morefrom a disease called CRMO and has had a problem with an infected scalp for 3 1/2 years. Dr. Simpson has gone out of his way to help my son and we are very grateful. He diagnosed my son with an unheard of condition and has almost cleared up the infection completely. Not only that, he has offered to do a surgery to fix the bald spots all over his head. Thanks Dr Simpson, you and your team are amazing and we appreciate all you do!

I have been going to the Center of Aesthetics for almost a decade once a year. These are top notch…read moreprofessionals especially Lauren. She listens to your concerns and does a wonderful job with Dysport and fillers. You won't be disappointed.

I've been coming here for a few years. There is never any waiting for long periods of time, you are…read morein and out in a timely matter. Staff is super kind and helpful. Highly recommend!

I'm sharing my experience as a new patient at Ridgeline Medical because I think it may help others…read moredecide whether this type of care is the right fit for them. 1. Intake Confusion & Reassignment Between Providers At my first appointment, I brought a list of basic, over-the-counter supplements. There was a misunderstanding, and the clinic believed I was taking peptides. Because of this, I was moved from Monica to Christina for follow-up care. I later learned that none of my supplements were peptides, which made me feel as though my intake information may not have been fully reviewed before decisions were made about redirecting me. 2. Appointment Length Did Not Match What Was Documented My appointment with Christina was documented as a one-hour visit, but we spent about ten minutes together. I had prepared a list of questions ahead of time, but there wasn't enough time to go over most of them. The visit felt rushed, and I left without clarity on several concerns I came in to discuss. 3. Injectable Medication With No Instructions I was prescribed an injectable medication, but I did not receive any instruction on how to administer it--no verbal guidance, no written steps, and no demonstration on: * how to draw the medication * which needle to use * how to give the injection safely When I tried to do it at home, I later discovered I used the wrong needle type, which was stressful and something that could have been avoided with basic instruction. 4. Cash-Pay Model Disclosed Only After the Appointment When I got home and went through my packet, I found a letter explaining that Christina would be transitioning into a $350 cash-pay-only model, with required 12-week follow-ups. This had not been mentioned during the appointment, and had I known that beforehand, it would have significantly affected my decisions. 5. IV Department Felt Disconnected From the Medical Staff During my IV visit, the staff member overseeing the infusion had not reviewed my chart and asked detailed questions I had already answered with two other staff members. I later learned the individual was not a nurse. This added to the feeling of inconsistent communication between departments. 6. Internal Transfer Into the Aesthetic Division (Not By Choice) Because of the earlier misunderstanding about supplements, I was shifted internally into interactions with staff on the Aesthetic side--even though my care was scheduled through Ridgeline Medical and billed through insurance. I did not seek Aesthetic services; this happened entirely due to the clinic's internal processes. Later, when I shared feedback with the clinic, I was told I should review Ridgeline Aesthetics instead of Ridgeline Medical--despite the fact that all of my appointments, billing, and treatment were through the Medical division. This created even more confusion. 7. Owner Contacted Me Once, But Not After Later Concerns The owner did reach out to me initially, and I appreciated that. However, after two later concerns developed, I sent follow-up messages and did not receive a response. 8. Two Unexpected Public Encounters After Leaving Feedback After leaving feedback, I experienced two separate encounters in public with a staff member I had interacted with at the clinic. In the first encounter, I was addressed by an alias I had used only in a review, not the name I used in the clinic. This was unexpected and made me uncomfortable. I emailed the owner afterward but did not receive a reply. A week later, there was another public interaction involving the same staff member, which again felt inappropriate and left me unsettled. I emailed the owner a second time but received no response. These two experiences ultimately made me feel the need to share my experience publicly so future patients have the full picture. Overall Summary Ridgeline Medical may be a good fit for people who prefer a boutique-style, cash-pay model with integrated Medical and Aesthetic components. However, in my personal experience: * communication between departments was inconsistent * injectable medication instructions were not provided * appointment lengths did not match the time documented * important cash-pay changes were disclosed only after the visit * internal handoffs between Medical and Aesthetics were confusing * I experienced two uncomfortable public encounters after providing feedback I'm sharing this so others can make an informed decision about whether this kind of clinic structure and care model aligns with what they're looking for.

I would give 10 stars if I could. Quality clinic- in my experience for Urgent Care and Primary…read moreCare. If you are from out of town or new in town, please go here. They will help you or properly refer you. The staff is wonderful, from the front desk to nurses to physicians. Also, very responsive to calls/messages which makes a world of a difference.

I had the opportunity to spend a significant part of this year evaluating the Idaho Falls/Eastern…read moreIdaho medical system. After double bypass open heart surgery (CABG) at EIRMC performed by Dr. Riveron with assistance from Logan Cutts, normally the cardiologist would do followup, but Dr. Riveron was a visiting physician helping out for a week. I had the pleasure of having Logan Cutts do my followup for the next ten weeks. The first post hospital followup had Logan enter the room, glance at his notes, and say "Lose 20 pounds." Not a suggestion, a statement. His kind, but blunt statements were impactful and effective. (I've lost 25 pounds since then.) I had significant blood pressure issues after that and Logan adjusted my bp meds to keep it in line. He also advised me on cardiac rehab, saying I should delay it until other rehab could be done. His manner was friendly, informative, and calming during a tough time. While in the hospital, I heard many times - "Logan? Everyone knows and likes Logan!" After ten weeks, I had found and had one visit with my new cardiologist (my previous one had retired), so Logan passed me on giving me best wishes and continued health. It was a great heart followup experience!

I have always received excellent & detailed medical advice ‼…read moreI look forward to seeing your "Medical Providers" again ‼ THANK YOU - - -