UPDATE 12/04/2025:…read more After I filed a complaint with the Idaho Attorney General's Consumer Protection Division, I received a formal response from the practice's attorney. The letter states it "has been reviewed and approved by Dr. Mark Freeman." This letter: * Minimizes permanent traumatic burns as a mere "red line." * Presents a narrative of follow-up that is contradicted by my documented communications (emails, patient chart records, and cellphone company provided call logs). * Confirms the technician "used a marker to mark treatment areas," yet the practice only offered a refund months later, after intervention by the Attorney General's Office. * Systematically avoids accountability by ignoring my written and in-person requests, thereby abandoning its patient care obligations. The practice has still not provided a diagnosis or treatment plan, and I continue to pay for specialist care independently. This official response indicates the handling of the initial incident was not an isolated error, but part of a broader pattern in my care. I advise potential patients to exercise caution, as post-treatment patient care is critical.

I have been to Dr. Freemans office a couple of different times for different procedures on my face…read more Kim Bell helped me book my appointments quick, efficiently and even helped me feel so comfortable during my visits there. Each time I have been it has been a pleasant experience because of the friendly atmosphere and welcoming. I also am very pleased with the cosmetic results of what I had done. I would highly recommend Freeman Plastic Surgery. :)

Genuinely the easiest and fastest experience possible! So happy with how efficiently everything was…read moredone. Ryan Black is fantastic at what he does. Pricing is great and care was top-notch.

I brought my daughter to High Valley Dermatology for a few small bumps on different parts of her…read morebody and one wart on her foot. We were seen by PA Black, who spent less than 10 minutes with us. He diagnosed the bumps as unspecified dermatitis and prescribed two creams (Triamcinolone and Desonide). He also identified the bump on her foot as a wart but provided no treatment. The bill came to $328 after insurance adjustments. The billing code stated "OFFICE O/P NEW MOD 45 MIN," which didn't reflect the actual time spent or complexity of the visit. I left two voicemails with no response, visited the office in person, and was told the billing rep would call me back--she didn't. After multiple follow-ups, I finally spoke with someone who explained that the charge was due to her being considered a "new patient" (despite being seen five years ago) and the condition being "moderate," resulting in a level 4 charge. When I asked to speak with the provider who entered the code, I was told he likely wouldn't remember the case and is too busy. I was then directed to contact the CFO. I have no issue paying for services rendered, but this visit felt over-coded and the follow-up was frustrating and unhelpful. Just a heads-up to others: you may be charged significantly more than expected for what seems like a simple visit.

Dr Eric Walker was remarkably kind and thorough. He was prepared with our scans and history…read more Observing movements causing pain and numerous reflexes, he reviewed and taught us from the scans. He outlined all of the treatment options. We left feeling hopeful and confident.

I was referred to this group to examine numbness in all my toes after surgery. They tested for…read moreneuropathy and other potential causes. Their assessment was that I probably now had a pinched nerve in my back. They recommended physical therapy and referred me elsewhere, but agreed that seeing my chiropractor could also be helpful. I was very pleased with the analysis which they explained thoroughly during the testing and liked how they engaged me during the entire process.

Tuellers Counseling has been an amazing blessing to my family for the last 18 years. I don't know…read morewhere we would be if it wasn't for the amazing and caring support of everyone at Tuellers Counseling. Thank you for all you have done to support my family for all these years.

This place is very unprofessional. I was told several times they had no one who took my insurance…read more THen they called and said they had someone who took it. The day of they called and said no that person did not take my insurance but they found someone who could take me. I had the appt and paid my copay. They called me 5 days later and said that person would not see me and they only had 1 other person who would see me and only part time at that and I needed to pay more. I said no thanks I can see this isn't going to work. Now I'm being billed full price for the appointment because they person they gave me didnt take my insurance. If you want problems like this then please go there.

This entire practice is a joke. Kody Tew is hands down the worst "provider" I've ever met. He…read morecouldn't care less about what the parent (me) has to say about their child (the patient). He interrupts, talks over me, visibly doesn't pay attention, and obnoxiously smacks his gum while he's talking. He loves to talk about himself and his family more than listening to what his patients have to say. Plus the office never called us to go over xray results. The front office is no better. Twice they overcharged me, and they messed up my son's appointment by mixing up his name/DOB with someone else's and then we had to wait around 45 minutes to be seen because they had to change the appointment time because of their mistake. You couldn't pay me to ever set foot in this office again. Kody has no business working with other humans, and the front office is completely incompetent.

I would highly recommend Dr. Simpson. He has been an awesome provider. My 12 year old son suffers…read morefrom a disease called CRMO and has had a problem with an infected scalp for 3 1/2 years. Dr. Simpson has gone out of his way to help my son and we are very grateful. He diagnosed my son with an unheard of condition and has almost cleared up the infection completely. Not only that, he has offered to do a surgery to fix the bald spots all over his head. Thanks Dr Simpson, you and your team are amazing and we appreciate all you do!

I'm sharing my experience as a new patient at Ridgeline Medical because I think it may help others…read moredecide whether this type of care is the right fit for them. 1. Intake Confusion & Reassignment Between Providers At my first appointment, I brought a list of basic, over-the-counter supplements. There was a misunderstanding, and the clinic believed I was taking peptides. Because of this, I was moved from Monica to Christina for follow-up care. I later learned that none of my supplements were peptides, which made me feel as though my intake information may not have been fully reviewed before decisions were made about redirecting me. 2. Appointment Length Did Not Match What Was Documented My appointment with Christina was documented as a one-hour visit, but we spent about ten minutes together. I had prepared a list of questions ahead of time, but there wasn't enough time to go over most of them. The visit felt rushed, and I left without clarity on several concerns I came in to discuss. 3. Injectable Medication With No Instructions I was prescribed an injectable medication, but I did not receive any instruction on how to administer it--no verbal guidance, no written steps, and no demonstration on: * how to draw the medication * which needle to use * how to give the injection safely When I tried to do it at home, I later discovered I used the wrong needle type, which was stressful and something that could have been avoided with basic instruction. 4. Cash-Pay Model Disclosed Only After the Appointment When I got home and went through my packet, I found a letter explaining that Christina would be transitioning into a $350 cash-pay-only model, with required 12-week follow-ups. This had not been mentioned during the appointment, and had I known that beforehand, it would have significantly affected my decisions. 5. IV Department Felt Disconnected From the Medical Staff During my IV visit, the staff member overseeing the infusion had not reviewed my chart and asked detailed questions I had already answered with two other staff members. I later learned the individual was not a nurse. This added to the feeling of inconsistent communication between departments. 6. Internal Transfer Into the Aesthetic Division (Not By Choice) Because of the earlier misunderstanding about supplements, I was shifted internally into interactions with staff on the Aesthetic side--even though my care was scheduled through Ridgeline Medical and billed through insurance. I did not seek Aesthetic services; this happened entirely due to the clinic's internal processes. Later, when I shared feedback with the clinic, I was told I should review Ridgeline Aesthetics instead of Ridgeline Medical--despite the fact that all of my appointments, billing, and treatment were through the Medical division. This created even more confusion. 7. Owner Contacted Me Once, But Not After Later Concerns The owner did reach out to me initially, and I appreciated that. However, after two later concerns developed, I sent follow-up messages and did not receive a response. 8. Two Unexpected Public Encounters After Leaving Feedback After leaving feedback, I experienced two separate encounters in public with a staff member I had interacted with at the clinic. In the first encounter, I was addressed by an alias I had used only in a review, not the name I used in the clinic. This was unexpected and made me uncomfortable. I emailed the owner afterward but did not receive a reply. A week later, there was another public interaction involving the same staff member, which again felt inappropriate and left me unsettled. I emailed the owner a second time but received no response. These two experiences ultimately made me feel the need to share my experience publicly so future patients have the full picture. Overall Summary Ridgeline Medical may be a good fit for people who prefer a boutique-style, cash-pay model with integrated Medical and Aesthetic components. However, in my personal experience: * communication between departments was inconsistent * injectable medication instructions were not provided * appointment lengths did not match the time documented * important cash-pay changes were disclosed only after the visit * internal handoffs between Medical and Aesthetics were confusing * I experienced two uncomfortable public encounters after providing feedback I'm sharing this so others can make an informed decision about whether this kind of clinic structure and care model aligns with what they're looking for.

I would give 10 stars if I could. Quality clinic- in my experience for Urgent Care and Primary…read moreCare. If you are from out of town or new in town, please go here. They will help you or properly refer you. The staff is wonderful, from the front desk to nurses to physicians. Also, very responsive to calls/messages which makes a world of a difference.

Medically they are good. However, avoid this place like the…read moreplague as every visit requires weeks/months of follow-ups corrections to their billing = simply not worth the time & aggravation & unnecessary (extra?) payments. As this has been going on for at least 3.5 yrs & is getting worse, I dread to think what the future holds!! :( If you doubt me, then looks at all the reviews on Google Maps

I've been seeing Dr. Mayo for some time now and couldn't be happier with the care I receive. He is…read moreknowledgeable, attentive, and genuinely cares about his patients That said, the administrative side of this office leaves a lot to be desired. Any time I need a referral, prescription refill, or follow-up communication, it takes multiple phone calls and several days--sometimes longer. It's become a consistent issue, which is incredibly frustrating when managing ongoing health needs. Every time I raise the concern, I'm told the delay is due to the pharmacy. However, other members of my family--who use the exact same pharmacy--never experience these issues. It's pretty clear the problem doesn't lie with the pharmacy. I truly value my doctor and will continue seeing him, but I hope the office takes steps to improve the efficiency and accountability of their support processes. Patients shouldn't have to chase down basic care needs after leaving the exam room.

The office was set up to be understood without the many different ideas clashing together, and the…read morereceptionist was extremely helpful. Dr Brady Fielding was phenomenal. He was able to address the problem I had in my spine, explained what it was he was going to do, and then fulfilled the operation. He also was able to explain in easy bite sized terms the issues I was having, and how to remedy them. His use of oils to the body allowed him to recognize deficiencies I had that related to the problem. This guy is a quality chiropractor! I'm definitely a happy guy having visited him for his assistance.