My wife and I have been going to Black Canyon Dental since we retired here in Montrose three years…read moreago. Everyone there is professional and friendly. However, my last visit, the front desk made a mistake, and charged me for my routine cleanings, that were covered by my insurance. I paid it, but didn't think about it right away. After discussion with my wife, I went back for a filling, and requested my monies to be put back onto my CC. I was told they didn't have the ability to do that, and would write me a check. That was over six weeks ago. Every time I have asked, I am told the office manager was not in. I would think that after six weeks, I should have been re-imbursed. I really like the staff, but regretfully, We will be taking our dental needs elsewhere in town. I will be stopping by tomorrow to see if they have my check ready. This is not the way to conduct a reputable business.

I see this business hasn't been reviewed in five years. I don't know when Andre Cardoso took over…read morethe practice but this review is directed at him and a woman named Ave who made numerous absolute promises and then reneged on them all - a staggering, indescribable betrayal. It was the absolute WORST EXPERIENCE EVER: I am 66 and this dentist - Andre Cardoso and his office person named Ave could not have done more damage yesterday at his new (February) office in Grand Junction where he practices one day a week. Without meeting me or speaking to me (which was promised), he canceled a long overdue and anxiously awaited appointment (my initial Medicare got messed up around the pandemic) that was made to simply have an exam, xrays and a pano 3D and a cleaning. I based my entire decision on an Aetna Medicare Advantage plan policy on the fact that the appointment was made, paperwork sent, appointment confirmed by virtue that he is (maybe soon to be was?) an Aetna affiliated dentist. They canceled the appointment and gave it to someone else a week later (yesterday) and a week out (in summer when offices are booked way out) with no explanation and turned completely deaf ears and cold, dead hearts to the catastrophic result. I am now forced to scramble and get the urgent dental exam (serious pain, possible infection) through a non-Aetna dental office which would have been 100% covered if I kept the original choice in plans that I changed the same day with a new application on the final day of the quarter (May 31.) based upon this appointment June 14. I will be charged 50% of all fees for an 'out of network' dentist now (which is ludicrous considering I was thinking they were lovely and a miracle office.) I will be following through with a Small Claims Court filing if he refuses to pay the charges that his office will have me incur - and I wonder why he would jeopardize a new practice (and give a black eye to the retired dental practice he bought to build up a GJ clientele) as the two of them are 100% responsible for me having any charges. Aetna would have paid all his office charges - and I would finally have understood by the pano exactly what the diagnosis and prognosis was and begin to find a resolution. They claimed they don't have the expertise to solve the problem (which, remember, he hadn't seen me or a current picture of my jaw bone, etc) and therefore, he wouldn't do a simple, basic exam to shed light on the pain that prevents me from chewing on that side. I wasn't looking for a specialist: I was looking to siply finad out what was going wrong. A terrible experience and a very vocal enemy to make: I was prepared to sing his praises, his receptionist Ave and I knowing how serendipitous the appointment was and instead, I find myself wanting to tell the entire Grand Junction, Montrose, Delta, Olathe, Cedarege and beyond communities to avoid this practice like the plague. I implored them to honour their word and simply see me and take the 100% paid by insurance fees and counsel me what to do/where to go for relief/assistance. Nada. Very poor customer service/business practice. I don't see this business making it in a community where word of mouth and reviews make a difference. Shame on a 'doctor' for ignoring whatever 'Hippocratic-type Oath' the dental providers sign. I have been mercilessly and nausea and insomnia inducing yesterday harmed by such cruel indifference. If I could give them both negative 5 stars I would.

Ohhhh noooooooo :). I drove 1.5 hours for my dental appointment but gave it two hours to make sure…read moreId be on time for my 10:00 o clock appointment. I forgot my phone at home but decided I didn't want to be late so I kept on going. After waiting outside for 20 minutes because I was a half hour early I headed in and they would not honor my 10:00 appointment, saying I needed to be there at 9:30?? I never got an answer as to why they didn't schedule me for 9:30 if thats when they wanted me there at 9:30. But instead they were very cold , completely inflexible and kind of mean. Even though I was 10 minutes early for my appointment. THere are a lot of choices for dentists in Montrose , I would steer clear of this place.

They are professional women and as gentle as they can be. They're also very friendly and fun to…read moretalk to. I'd recommend Naomi Willden every time.

I had an issue with a tooth and they scheduled me quickly. The dentist and his assistants were…read morefantastic! I appreciated their senior and cash discounts, as I did not have insurance.

From the owner: Quality dentistry for your entire family…read more Over 60 Years of Dental Experience5 Days a Week Dental Care

I have nothing but wonderful things to say about Dr. Hatch and the staff! First off, I was very…read moreimpressed with the fact that they were able to get me in the very next day after I called them and explained that my wisdom teeth were causing me a lot of pain. Once I was properly numb he had 2 of my wisdom teeth out in less than 2 minutes. They used "laughing gas" on me which left me completely relaxed and the lovely massaging chair helped put me at ease. Everyone was very kind and caring. I felt very well taken care of and can actually say getting my wisdom teeth removed was not a traumatic experience. Overall a very pleasant experience and highly recommended!!

Saw the previous post, not my experience at all. There was plenty of parking and as a new patient…read morewas able to schedule a new appointment promptly without discrimination. I have felt previously at the dentist not as worthy as a new patient. Not Here The building was new and clean and would have fit in in Aspen Colorado rather than Montrose. Just a spectacular office just like a fancy Mountain Lodge. Very thorough digital x rays. Great thoughtful hygienist. And The Dentist gets an A for a great exam and staff. See for yourself

I had an excruciating toothache develop on Wednesday. Dr Feghali, my dentist, referred me to this…read morelocation and I popped in for a quick consult on Thursday with Dr. Callee Clark. Since the pain kept coming and going I decided to hold off doing anything until the next week -- that is, until Friday when the pain started to be explosive. Then, I was ready to take action! The problem is that all dental and endodontics offices are closed on Friday. I called the emergency number for the doctor and shortly after Dr Clark called me back and told me to meet her at noon. I felt terrible about interfering with her day off but she couldn't have been more accommodating. When I arrived, Dr Clark whisked me into the office and took care of me in a wonderfully pain-free manner. Since she was alone, she did not to do the entire root canal but just did the part of the procedure that would alleviate the pain. I am the biggest baby when it comes to dental work. Dr. Clark's manner was reassuring and she took care of me. People, if you need an endodontist, she's the one to see. In addition to her expertise, she is a sweet upbeat gal who I wouldn't mind having a cuppa coffee with! I wholeheartedly recommend her. I go back on Monday to get the procedure finished and I know I'm going to bring her some kind of gift. How many people want to give a present to an endodontist??? That's how good she is.

The absolutely worst nightmare of anyone who has caps/crowns…read more... The front one comes off - breaks and ends up in the intestinal tract somewhere on a weekend!! The staff and dentist at Crested Oak took me in first thing Monday morning, made the crown right there (it's amazing) and I was out in 2 hours with a brand new crown that looks wonderful (color matches) I was a new patient. I called 2 other places in town and one never called me back and the other one was very snooty and wasn't helpful at all. The staff and dentist at Crested Oak was professional, very friendly and informative. I highly recommend. Crowns aren't cheap, but I am going to go back and get my old ones re-done. The process was painless, fast with amazing results. These guys are the best!!

Grandmother went to them to get dentures made a fitted. The dentures have never fit, they have…read morecaused more damage to her mouth and now they are refusing to keep helping her. They disregard their patient's pain and problems. Stay away!

I can't speak highly enough of Western Slope Dental Care and Oral Surgery (WSDCOS...I just found…read moreout what that acronym stands for). We recently adopted a ten year old, chonky tuxedo cat who, we knew, was in need of at least some dental work. After the great people at Jean Fromm Veterinary Clinic made sure he was healthy enough for sedation, WSDCOS took a good look at him and found lots of problems. So many problems that we were a bit concerned for his well being given his age and health history. In the end, WSDCOS had to remove 15 teeth, which left us quite concerned for his long term well being. Well, that was a month ago and our cat, Bob, is doing amazing! The oral surgery was an unqualified success! It's only now that we can tell how much discomfort Bob was in before his dental work. He's much more playful (even 'kitten-like'), he likes nose rubs (which is new), and he enjoys cheek and chin scratches, which made him pull away before. It's obvious he's now the the healthiest he's been in literally years. Huge THANK YOU to WSDCOS and Jean Fromm Vet Clinic for taking such great care of our Bob. He now has a lot of healthy, and dental pain free, years ahead of him.

This dental office deserves 5 stars! I tried to schedule an appt 2-3 weeks out for a tooth that was…read morebothering me, thinking they were booked. They called me and suggested an almost immediate appt because I expressed there was some pain. When I got there, they were very fast, thorough, didn't try to sneak in any additional work, and they were all very caring. Dr. Kira Funderburk is amazing!! She's personable, explains everything, and does her absolute best to help you. Preslee the Hygienist and Jen (I believe she's an assistant) were both great as well. They were all gentle and explained every step of what was going on. I will definitely make this dental group my go to for all my dental needs.

I'm not a local, I live in LA and was visiting Aspen for a week in the summer when my temporary…read moreveneers fell off. Dr. Ian Lowell was FANTASTIC! Not only did he make time for me immediately, he made new temporaries for me that look 100 times better than the ones that fell off, but also I could tell that he really cared. He was also very kind and explained to me the entire process and gave me recommendations for when I visit my dentist back home. I told my wife that I'd seriously consider making the trip for any major dentistry work (obviously not regular cleanings). Also, his assistant Katie is a delight and great to talk to. I highly recommend going here!

I inherited this dentist when mine retired and he took over the business…read more I hate my front bridge each and every day. When I swallow. When I say S's. When I sing, It's a terrible fit and he knew it when he glued it in. Against my wishes. When I returned, i just got excuses for why he can't fix his screw up. I quickly found a new dentist, but think about him daily. NOT in a good way.

Dr. Christy Kopasz was absolutely amazing! I was on vacation from Chicago. I lost a temporary…read morecrown while skiing. I called and Christy was willing to squeeze me in for an appointment on a Friday afternoon. She quickly cleaned the tooth area and replaced the temporary. When I asked what I owed--she said, "no worries, I'd hope to be taken care of if I was on vacation." I still feel guilty I didn't have to pay. I would've paid $1000!! She saved my whole vacation! It proves there are still some really good people out there!!

From the owner: The Telluride Center for Dentistry was started with Dr Mallette, then changed hands to Dr Conrad…read more Ryan Grady DDS continued the practice in 2009 to date and Christy Kopasz, DDS joined the practice as an associate.