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    Closed 9:00 am - 4:00 pm

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    American Residential Warranty - This is a COSMETIC issue according to the blooming idiots at ARW

    American Residential Warranty

    1.3(264 reviews)
    1.8 mi

    This is a straight out insurance scam. I purchased the warranty package, our washing machine went…read moreout. We were without one for three weeks. Finally got it rebuilt. Then the refrigerator went out, Waited a week for them to send a repairman, they called and said he needed to order parts, finally came out, said he needed to order a different part, waited two weeks, wrong part, then they couldn't find a CERTIFIED SEALED UNIT tech. They then said they couldn't repair. They offered us $300, I complained and they offered $200 more. No new frig as their add on TV says. I then ask about spoilage, policy says they will pay up to $250, they claim I am not entitled, but the salesman I bought the insurance had said it would be. I am so disgusted by this company. They prey on people, who believe what they see on their TV add, which misrepresents their intentions. To further clarify, I upgraded my coverage and was told by the agent that the newer coverage would be backdated because I was paying the additional charges to date that day. I feel their staff is trying to rip off customers. I am a senior citizen and feel they betrayed my trust. SHAME ON AMERICAN HOME WARRANTY. LITERALLY, GET A DIFFERENT STORY OR EXCUSE EVERY TIME I CALL THEM.

    If there was a ZERO-star rating for this company I would given that to ARW. This is the WORST…read morehome warranty company I ever delt with. They barely cover half the cost of the repair. This is after paying the trip charge. They have LIMIT on how much they will disburse on a repair, so it never really covers your appliance replacement or repair. You are left with almost the full amount. it does NOT matter how old or new your appliance is. My experience with them was quite difficult because I paid most of the repair charges. Why bother having such warranty in the first place? when tried to cancel my warranty, they stated that they had overpaid me for my service and will NOT refund my remaining membership balance. STAY AWAY FROM THIS COMPANY. take your business elsewhere.

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    American Residential Warranty - How clean and well done a job. Happy with the cost and outcome

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    How clean and well done a job. Happy with the cost and outcome

    MPBHealth - healthinsurance - Updated September 2026

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