Great guys. Took good care of me on a very cold might. I would highly recommend them. Thank youread more

called over a hour ago for a car to be jumped no one has showed up and they refused to give me a…read moretime estimate when I called them

Called to have my hybrid towed after another company in mount orab said no. John came out in 15…read moreminutes and was super professional. Will definitely use them again

John will rip you off on auto repairs, uses junkyard parts and charges you new part pricing.he will…read morealso steal and not return what you pay for, nor can he or will he show you any parts he replaces. Towing is about the only thing he has going for his business. His guys working for him are great guys and so are the mechanics who can put up with his shady behavior and don't care about their reputations being destroyed. The ones that stay working for him are no only are NOT ASE certified as he claims but stay because they need jobs and will do as the boss says. His ASE certified mechanics have left his shop to save their names in a small town like Mt. Orab where you are only as good as your word. I f I could give him a zero star rating I would Trust me take your vehicle somewhere else if you want it fixed right. He sends a lot of business to his competitors to fix what he shafted people on then tries to charge them for repair work he never did.

I called for a tow and 30 minutes later CJ showed up. CJ is a total professional. He was…read moreextremely knowledgeable and skillful. He worked fast but also took the time to prevent further damage. The entire experience from talking on the phone with dispatch to the recovery and payment was easy and very painless. I wish every business was as Professional as Smith's Towing. I will be using Smith's again. 5 Star's.

A $337.30 tone deaf and upsetting experience this morning, for a 5 mile tow. Sherry is racist,…read moreprice gauges, and makes up payment policies. Maddie does not know her job and simply offers a fake apology. The operator last night was threatening, rude, a liar, and dismissive. $95.00 admin fee, $242.00 tow from Florence to Erlanger, and a 5% processing fee (even though some was paid in cash). The operator towed from a parking lot last night at 1am. While towing, an employee that was parked in an incorrect spot, the operator was threatening, rude, and dismissive. The operator while carrying a gun on his side talked down to an employee who was just trying to gather information and process what was happening. When asking basis questions of how much, where to go, and when can I come pick it up, the operator made comments like, "Get away from the car or I have the right to defend myself." "And this car is mine, until you pay for it." Told the employee it would be $100. Call the customer service this morning and Maddie answers the phone. She does not know what she is allowed and not allowed to do, when offering payment suggestions. Apologies for the operator but is unwilling to discount the outrageous amount of money to compensate for the operator's rudeness. Lastly would not provide the name of the operator to report him for threatening behavior with a firearm. After dealing with an operator and customer service representative, Sherry spoke as the manager on-site to see if grace could be given for the situation at hand. Her idea of grace is waiving a storage fee (the vehicle was there for less than 6 hours) and allowing someone other than the owner of the vehicle to make a payment. She threatens to charge storage if we cannot pay in full today, does not apologize for her operator's behavior, and falsely claims the owner of the vehicle is the only person that can pay for discharging the vehicle, with the owner there giving consent. It is upsetting when you have your car towed for something you know you did wrong. However, Smith Towing had the option to be transparent, polite, knowledgeable, and customer friendly and choose to do the opposite of all 4 qualities. I will be calling the police to ensure all the operators have concealed carry permits and I will be suggesting Jabil/Crane use a different tow truck company in the future. Do not provide this company with another opportunity to treat people's car like a ransom.

My dump truck blew a fan belt just as I approached a service station. I phone RBI on a Saturday…read moreevening and the promptly came and towed my truck to a truck repair center. Very professional and courteous.

This company towed my semi truck from Interstate 71 and damaged it worse than what it was. I was…read moretowed for a coolant leak and they busted my oil pan while towing it then placed the blame on me. We are a small company out of shelbyville,tn and only have 12 trucks so of course any extra repairs hurts us. We spoke to the owner "Ray" or so he says he was and this guy was very rude and cussed at us and told us to get lost. We are taking this to court but in the mean time DO NOT USE THIS COMPANY..

Great service and high quality work. Brandon was awesome and professional, complete work sooner…read morethan expected

From the owner: We're bringing the service with a smile to your exact location of breakdown or car trouble. Don't…read morefret over hefty tow bills, or sketchy wreckers transporting your jewel. Call BC's Automotive the magical mobile mechanic that comes to you and is guaranteed to diagnose your ride and repair correctly to get you back on the road ASAP . It could potentially save you thousands in the long run. 15+ years of automotive repair experience, scheduled maintenance, suspension repairs, engine repairs, A/C, Auto body, and brakes.

If there was a negative number for a rating that's what I'd use. the absolute worst experience…read moreI've ever had. They lie, saying conversations never happened, knowing they hold something so valuable of yours in the possession. I'm fairly certain they hang up the phone after speaking with customers and laugh.

Earl's Towing came and picked my car up. They were on time, efficient, and pleasant, both on the…read morephone and in person. Noah, the driver who did the actual pickup, was friendly, congenial, and a pleasure to talk to. Would absolutely use them again.