Great service, really appreciate all of the help, and fair pricing and honest peopleread more

Review preview: if you get your car towed, you want to be towed by these guys…read more So, who likes going to the impound lot? Well, not me! Who reviews an impound lot? Apparently, me! I just wanted to give a little shout out to Jess'n'sons: I was actually helping a friend out of town on vacation after their car was towed from the street. The situation was pretty lame: there was 24 hours 'no parking' notice for a public service, our friends were out of town already - and, as most impound lots are - there's a daily charge once your towed. We arrived to pick up the car, and it was a little difficult to find the office at first, but once I found it, the staff was friendly. They were kind amidst the frustrating circumstance, and even knocked a little off the bill of keeping the car because of the situation. Cool. So, again - if you're going to be impounded for a silly ticket, these are your guys.

So happy with the quality of work, timeliness, and value. Robert had excellent communication, his…read morequote was spot on, and he went out of his way to reuse parts that he could and sourced quality replacements! We received the car back much cleaner than it was when we dropped it off...INSIDE and out. My daughter's 20 year old car looked nearly new!

After my car was damaged, it took at least seven weeks for Russ to finish the repairs. Never was…read morethere a word of empathetic understanding about my situation in using uber everywhere, nor even a phone call -- I was the one who had to call them to find out how the car was coming along. He often sounded disgruntled that I'd called. I wouldn't recommend. Sorry.

Complete waste of time. Had them tow my 2015 Jeep Patriot from my house to their shop in Norwood…read morebecause I had a crank no start situation with my car. They check out my car and tell me the engine is blown nothing they can do. So I have it towed somewhere else and it was just a bad crank sensor smh. They charged me 244 dollars to tow my car and not even find out what was wrong with my car I definitely do not recommend this place it's really not it.

I was picking up my son from school today in downtown Cincinnati when my car cut off. My insurance…read morecalled roadside assistance. The drive showed up much sooner than the hour quoted. I was very thankful because it was busy out and getting colder and colder. We were near my drop off location when the tow driver, big Mike asked if I thought I wanted to buy a car and took me to a dealer about 10 minutes away. I ended up driving off in a rental with plans to search tomorrow at the dealer (or another if I choose not to buy there). Thank you.

My daughter has a temperamental VW Beetle. Ziegler's is quick with a tow, diagnosis, and is…read moreusually able to find cheaper parts. Great shop!

Jamie at Zeigler's Towing saved the day! My family was traveling from Cleveland, OH to Louisville,…read moreKY and we had car trouble just south of Cincinnati near Florence, KY. It was around 11PM on a Thursday night and after several unsuccessful calls to nearby 24/7 tow services, I came across Zeigler's listing and Jamie answered. Jamie was the only 24/7 tow services that was available as advertised. He was on location in about 30 minutes and quickly diagnosed our problem... he was able to tow the car and offered to take on the repairs next day. Meanwhile, we were able to rent a car from the nearby Cincinnati airport and continued our trip to Louisville that night. Jamie was very flexible on pickup and had our car ready to go on a trip back through Cincinnati on Sunday of that weekend. Professional, friendly, flexible, and fair pricing. If you're need of tow services or car repairs, I would highly recommend Jamie at Zeigler's.

Needed my high-end vehicle delivered from the dealership back to my residence. I phoned several…read moreother towing companies, but the moment I began communicating with FM Towing, I knew this was going to be the type of exceptional service I sought. And It Was! Great follow-up, communication, service, value, and a couple extras. 5-Star Customer Service. I would use FM Towing again, if needed. I would suggest them to a friend.

my car had gotten stuck on ice and within minutes they had pulled me out! great customer service !read more

Needed a tow on a Saturday and they were able To help and do…read moreit very fast....only had to wait 30 min

Met with the Gentleman that runs the Dawson Avenue facility when I went to clean out my wrecked…read morecar. He made an otherwise not so good day a little bit better. What a great upbeat guy Thanks for the cheery words and laughs

i have never been been so dissatisfied and disappointed with a service The car had to be taken…read moreback to the shop 6 times. Body work still showing imperfections, paint has runs, followed by cracks with tons of over spray from poor taping. the headlights were replaced and still don't work properly. The insurance company paid very well! too... Please go else where and save yourself a headache.

Amazing customer service. Did an amazing job on a few of my cars. Affordable and just all around…read moregreat family owned business!

Repaired my fiancées bumper after an auto accident. They handled insurance communication and…read morerepaired it with OEM parts. Staff are helpful.

Wow!!! The service here is impeccable. Same day quote. Quick to get car in for repairs and quick…read moreturnaround time. Mellanie and Scott were the best to deal with. Top of the line repairs. My 14 year old car looks new. I can't say enough good things about this place. I'll never go anywhere else.