4 stars??? I have never made a purchase like this before…read more I visited The Carpet Store because I was buying carpet for a Townhouse I had under contract. I wanted the carpet installed immediately after I closed . I went to The Carpet Store to pick out and purchase carpet. I went early on a Saturday morning. This place is a warehouse not really a "store". Several people were available to help fairly quickly. One to take the plans I brought in and attempt to measure, the other to help us select carpet. I did not know what I was getting myself into because I had no idea there were so many options and the entire process was confusing. From which brand, which material, which padding and the most difficult decision, which color... I was not prepared but I knew I was making a decision that day. Two hours later, I knew a bit more about carpet and padding and stain resistance, etc. We put down a $1000 deposit so they would make an appointment to measure which was scheduled the next week, once they measured, the carpet was ordered and took about a week and half to come in. Long story short, we did not close on the Townhouse and were refunded $750 of the $1000 deposit that was for approximately $3000 worth of carpet. We have about 6 months to use the $250 credit. I am giving 4 stars because this was a difficult process and I have nothing to compare to. The Carpet Store did a pretty good job helping us through it he process. I think!

Would've, could've and should've been a five star rating if not for the time and energy I wasted in…read moregetting my tile order done proper. My tile was to be installed in less than a week, all the while I'm made to assume that my tile is waiting to be picked up. I get a call from the carpet store telling me later that my tile is not available. This is the last thing you want to hear when time is of the essence. Perhaps it was due to the crisis that the tile didn't make it in time. Who knows! I was told I'd hear back with an alternative that closely resembled the original, never heard back. I'll give them a 3 star rating for the initial service I got from them, but this was a big time waster for me.

I was in desparate need for a particular floor that our local installer couldn't find. They carried…read morethe exact wood we needed and they quickly shipped the wood to us, 600 miles away. When we got around to opening up the wood, we discovered they shipped the wrong product! My order was correct and the invoice was correct. They just pulled the wrong product. For this, they get 1 star. HOWEVER, when I brought this to their attention, they admitted fault and didn't lay any blame at my feet. Less than 36 hours later, they picked up the wood and started the process of a refund. Because they took ownership of the problem and apologized for the error, they get 3 stars back. If they were a local business, I would do business with them again. We are all human and mistakes happen. They at least took responsibility for the error.

This is a revised review. I am revising the review because Lee Hurst, manager/owner called me and…read morewe had a decent conversation about our complaints. Lee refunded the cost of the damaged goods and agreed that they will discuss with future buyers that products like the one I bought may not be suitable in dry climates. (We live in the high mountains of southern Colorado at 7,500 ft / no AC / no humidifier and it is not possible to regulate the moisture as we are not always around to manage it) The cupping and splitting from acclimating to our climate that we have experienced with the product we bought is unfortunate and is not something they will warranty. I cannot do anything about this issue short of sanding the entire floor and refinishing it. That is not what we expected from our new floor, but it is what is. All that said, we do appreciate that Lee called and reimbursed us for the damaged flooring.

Our 1950s terrazzo greatly needed restoration. It had been covered for decades under tile and…read morecarpeting. Lisa responded promptly to my inquiry. She arrived on time to give the estimate. Extremely knowledgeable and personable, answering questions easily.. no pressure.. We later signed the contract she'd left with us and extremely glad we did. Their restorers, Phil and Thor, did an amazing job bringing this ugly duckling back to glory. Amazing transformation. They were on time each day, left things neat and clean. I highly recommend LCS. I found them via yelp and other reviews.

We just purchased a home in St. Petersburg and the house had terrazzo floors, and they were in poor…read morecondition. But we were compelled to bring them back to their original beauty! LCS was able to bring our floors back to life. They are true craftman and love what they do. The crew was absolutely amazing, kind, and VERY DETAILED. They treated us with such courtesy and professionalism. They were always on time, which was a big WOW for us! We would recommend to everyone and anyone for your terrazo floor care.

Wish I could give ProSource a six-star review! When all the other big flooring stores wouldn't…read morehandle my custom order, Jordan and ProSource said can do/will do and they delivered at a fantastic price. Their warehouse provided for a very smooth pickup...they took my order to my SUV and helped me load it and cautioned me on the drive home with a heavy load. These folks care about customer service and the customer and their pricing is second to none.

Worked with Jim regarding new vinyl flooring and he was beyond helpful. He took the time to explain…read morethe product and listened to our needs and guided us to the exact items we were looking for.

Jason was amazing to work with; from the free in-home estimate to the completion day 3. He was…read morekind, had great communication (responded to every email and question) and finished the entire project in 3 days. His work is top notch quality!!! So much so we've already scheduled our next project!

From the owner: Welcome to JG Woodworks, our Veteran owned company, where craftsmanship meets creativity. We…read morespecialize in custom woodworking projects tailored to your unique style and needs. Whether you’re looking to enhance your home with custom closets, benches or tables, intricate cabinetry, or one-of-a-kind wood accents, our team brings years of experience, attention to detail, and a passion for quality to every project. Why Choose Us? Expert Craftsmanship: With a deep understanding of wood's natural beauty and potential, we create pieces that are not only functional but also works of art. Personalized Service: We take the time to understand your vision, offering personalized design consultations to ensure every detail reflects your taste and lifestyle. Quality Materials: We source only the finest woods and materials, ensuring durability and timeless appeal in every piece we create. Sustainability: Our commitment to the environment means we use sustainable practices and materials, so you can feel good about your investment. Our Promise: We don’t just build furniture; we build relationships. Our customers trust us to bring their visions to life with precision, care, and unparalleled craftsmanship. When you choose us, you’re choosing quality, reliability, and a partner who values your satisfaction above all.

I noticed a number of Restoration Hardware looking pieces on Craigslist from the same source but…read morecouldn't figure out if it was a store or individual selling them. I got the address from the Craigslist ad and decided to swing by one morning after my obligatory visit to Pinch a Penny to keep my pool sparkling blue so the kids don't complain. When I pulled up James was just opening his shop [pre-Grand Opening] so I was able to visit with him for a few minutes to understand his vision. I'll explain it like this...custom Restoration Hardware inspired furniture at a better price using better materials. Let's say you want a dining room table... 1.) You pick the style [table & legs] 2.) You pick the wood [reclaimed barnwood, oak, cherry, hickory, walnut, whatever you want] 3.) You choose the finish Need it a little longer, a little shorter, little higher, little lower...it's custom...he will make it to your specifications. James is a craftsman...his work is beautiful with excellent attention to detail. I was motivated to write this review because here's a guy who after retiring from the military has decided to chase his dream and create a business from his passion of custom woodworking.

ER visit - cast - from poor quality designed furniture…read more Loved the look of my tables from here, however had some staff that built the benches that were very top heavy. They had put layers of the felt pads under the legs on the benches which also didn't help the bench issue? They bandaided that problem (I never knew about the layers of felt until after ER visit). My daughter was on the bench that tipped and smashed her toe, resulting in an ER visit and cast for weeks. Please note, I was sitting right next to my child in a chair at the moment this happened. (She is not a wild unsupervised child.) The owner took back our benches and gave us back some money. Also quality issues for the actual table. The table also had issues with falling apart and had to go back in to be reworked. I found an amazing craftsmen with great customer service from Pinellas to work for me now, he meets at my house and will deliver for free. He does all of the work himself and truly cares about his high quality end product. Sadly, I wouldn't recommend this place. From the first impression to the last impression, it's all about great customer service and they could have taken the table back with the benches after the way we were treated at the end. Too small of a town to be treated poorly.

H&H did an amazing job on my we'll servic. Josh & his team was extremely perfessional and wonderful…read morewith communication. I would 100% Recommend them!

From the owner: At H&H Pump & Well Service LLC, we are the go-to experts for all your well and water pump needs in…read moreHillsborough, Pasco and Polk County. With four generations of knowledge behind us, our experienced team is dedicated to providing top-notch services such as well repair, pump repair, well pump installation, and more. Trust us to keep your well system running smoothly and efficiently. Contact us today for reliable and professional service that you can count on.