Was camping at magic pines campground from out of state visiting family. Keys got locked in the…read moretrunk of the car. Was able to call and get here in a reasonable time. Will definitely use him again if anything like this happens. Very friendly and will recommend to anyone who needs his services. Prices are more affordable than going threw car insurance roadside

From the owner: Professional career mechanic I grew up on the outskirts of the middle of nowhere New York and I…read moreknow what it's like to be stranded for hours and hours waiting for assistance so and says to why I am now a professional mechanic and I enjoy helping in emergency situations when people are stranded and in need of emergency service that my company provides we provide all sorts of Mobile Mechanic services off-road winch outs up to a certain weight limit fuel delivery if you ran out of gas or diesel jump starts with a battery pack or jumper cables emergency lockout services

Great service, on time, kept me updated, friendly and polite. I would highly recommend him. I had…read morecalled CAA for a tow and was very lucky to get this company. Well worth the cost of membership!

Used the car manufacturer road side assistance. They in turn used Bradley's Towing and Recovery…read more After receiving several texts stating arrival time and several subsequent changes to arrival time, I receive a text stating "Come outside' . Tow service never calls when they arrive or knocks on address door, they just text saying drivers here come outside . I see text 5 minutes after it was sent , spent 20 minutes standing out side in snow . I call and text Bradleys NO ANSWER, I finally give up go in and call VW roadside assistance. VW roadside states driver drove by , did not see anyone standing by car. so he left . ( the car is in the driveway of the address given) Id say " CRAP SERVICE" By Bradey's. I'd also say maybe rest of the 5 star reviews are FAKE

The towing industry may be notorious for being infested with shady operators, but Ontario Towing…read moreisn't one of those. When my car stopped dead Sunday night (fortunately in a lightly used left turn lane), I needed my car towed to my neighborhood garage. The truck arrived within the promised 20 minutes, the driver delivered my car to 16 Servicentre, and he dropped me off at home -- all for less than $200.

I cannot express enough gratitude for the outstanding towing service provided, his professionalism,…read moreexpertise, and prompt response during my time of need were truly commendable. Thank you for your unwavering dedication. Highly recommended !

My mom and I were driving in the dark when some kind of debris from the road got into our wheel…read morewell. We pulled off the 401 to see what had happened, and we heard hissing- our tire was punctured. Because it was a new car and I was having trouble using the jack, we called CAA to get our tire changed. We are SO thankful that it was Bill's Towing and Recovery that answered the call. Bill was friendly, funny, and most of all, really helpful. When he took off the tire, we could see there was much more damage to the car than we had originally thought. Two of the doors had been damaged, and a filter literally fell out from under the car as the wheel came off. He warned us that the car probably wasn't safe to drive, and it should be towed to the dealer. In addition, due to the amount of damage that was done, that we needed to contact the police to have a report made. He stayed with us throughout the process, made sure everything worked out with the police, and even made an arrangement with the CAA dispatcher when we called VW roadside assistance to get a tow so that we didn't have to wait an hour for another tow truck to come. Bill got us back to Ottawa safely, and even charged my mom's phone which had died in the process. He had assured us that he would wait with us until our ride showed up, and was absolutely fantastic with the car he towed. We could not have asked for a better person to help us out in a potentially really bad situation. We would HIGHLY recommend him for any future towing needs.

From the owner: Bill's Towing and Recovery has been serving the Eastern Ontario, Ottawa and Morrisburg area for…read moreyears and we want to earn your business. Our customers love that we are timely and professional when it comes to all their towing needs. We're available any time of the day so give us a call in Morrisburg today. Light, Medium and Heavy Towing.

My husband set up an appointment for our car to be serviced. But when the day came the company…read moreacted like we hadn't made an appointment. Which is wild because the dude he set it up with wrote everything down and asked a lot of questions so it looked legitimate. We really needed our brakes done because we had to go out of town to see a sick relative with little time left. We had to go to a walk in shop and pay out the nose for a rush job. It was very frustrating on top of our worries about the relative. I guess on top of overcharging people they don't know how to keep or schedule appointments. I have to say it was very frustrating and disappointing and if I had known it was knew owners we never would have gone there to begin with. Best to stick with Trapps or one of the other companies. This one is not it. They are too shady to trust with even an oil change. Buyer be warned.

I called to ask for them to come jump my vechicle told them that I didn't have no money on me at…read moretime it was freezing cold I sat for hours already and they said don't worry about money but then when they got there after jumping it they said they need cash or card to hold and they were charging me over $350 dollars for everything! So just be careful of this company and what they tell u! They will do the work then tell u price and charge and arm and a leg!

i feel it is bad business practice to charge customers a fee to replace there muffler. And Then…read moretell them they (jiffy muffler) cannot supply the needed part. Both Benson and Canadian tire did not charge me.

During a recent business trip to Lake Placid, we ran into some unexpected transmission issues…read more After asking around, Hoffman's came highly recommended by several locals--enough that we stopped counting. Apparently, they operate almost entirely via text, which seems to be a post-COVID communication adaptation. I explained the situation via text with "Taylor"--though to this day, I'm still not sure if Taylor is a real person or just the automotive equivalent of Siri. I let him know we were only in town for a short time and asked if they could get us in ASAP. The response was quick and honest: "We don't do ASAP." Fair enough. That said, they did manage to get the vehicle in within 24 hours, which all things considered, was pretty ASAP. Unfortunately, the part we needed wasn't available through their usual sources. Fortunately, we sourced it ourselves through our dealer and had it overnighted. When it comes to car repairs, the old saying goes: You can have it good, cheap, or fast--pick two. Somehow, Taylor and the Hoffman's team managed to deliver all three. They got us in as fast as realistically possible, the work was solid (as evidenced by the fact that I'm typing this 1,000 miles later, well on our way back to Reno, NV), and the final bill came in nearly 15% under the original quote. That's a rare trifecta. Dealing with Hoffman's does come with a few quirks, but in the end, they're a small price to pay for honest, competent work--especially when you're far from home and just trying to get back on the road.

Don't double up your jobs…read more They were supposed to tow my car. They took another call after already putting my car on the truck My car didn't make it to the garage until it was too late in the day on a Friday to be serviced. And this was after I had already tipped the guy. Not like there are a lot of options when you call AAA. Just beware.