This place had good reviews. I'm 4 hours away and my daughters Alternator started going out. She's…read morea freshman in college at SDSU as a nonresident and I was looking for a place I could trust. This alternator is a $180 part here in Omaha. I figured $150/hr for an hour of shop time to put the new one in. The owner calls me and we discussed pricing. He looked it up and told me $380 for the part. I said no. He kept looking and said he could get me one for $280. I thought a $100 markup was extreme on parts but I agreed as it was 4 hours away. He does the work and gives me a bill for $525. I called him about the bill and he charged me $340 for the alternator, not the $280 agree upon and when I questioned it he said "It will cost you more than $100 to come up here and deal with it but you can do that if you want to." This guy just basically held me hostage do to my location and lied to me about the cost. The son Ron Jr. is the most unprofessional person I have ever dealt with. DO NOT GO HERE!!! This shop is a thief! I rarely post bad reviews but this guy is a crook. BEWARE!

Get my truck serviced her always good prompt service and coffee is on will go back when my free oil…read morechange is up on new truck

Best towing experience I've had in a long time. I was stressed and expecting a long wait, but they…read moreshowed up way faster than I thought. The driver was extremely professional and took extra time to make sure my car was secured properly before moving it. He even helped me push it into a better spot at the drop-off. Everything felt handled with care. I wouldn't hesitate to call them again.

I left an interior light on overnight and woke up to a dead battery. Pender Towing Resource showed…read moreup within a reasonable window, connected everything correctly, and had my car running without much fuss. He stayed a few minutes to ensure that the charge was holding before leaving. The fee was small and exactly what dispatch quoted. Quick, no-nonsense service that did exactly what I needed it to do.

Chester was the person we worked with, he was a very nice person to work with. showed things on the…read moregolf cart we bought and explained to us. Very accommodating.

NB Golf Cars is a great place to buy a golf car. They provide unbelievable service to all of their…read morecustomers. We've had flat tires or other issues with our cars at the course, and the guys have come out to the club house to transport or service our car. I'm impressed and happy with the sales experience and the service. The fees for service are fair if not inexpensive for what you get. The mechanics are top notch and very friendly. We won't go anywhere else.

Cody and his team were nothing short of amazing and even went above and beyond what they needed to…read moredo. We hit a deer just N of Brookings at 11pm and he was the wrecker my insurance and Sheriff Dept called. Cody's team and Sheriff got my family of 7 and 2 dogs safely to motel in Brookings and made sure we had a room before taking off. Cody kept in contact with me every step of the way and we live in Florida. When the repairs got to more Mercedes specific he got my Sprinter to Sioux Falls for them to finish off computer programing. Not that we wanted to hit a deer late at night, but I'm glad Cody was the wrecker that came and fixed my family Sprinter. Thank you Cody and Aurora Auto Body & Glass

The company towed my daughter when she got stranded in Brookings, SD. The transaction was fine, and…read morethey brought her to the business that fixed the flat tire she had. However, we tried to submit to roadside service to get reimbursed for our costs for the tow, and we needed an original copy. The owner (I believe he was the owner) refused to provide us with an original because he had already emailed a copy and had thrown away the carbon copy. Ford roadside assistance won't accept an emailed copy. He did explain the reason for not being able to write up another copy for us - the auditors would consider it two transactions. Do local businesses get audited? Regardless, the owner was exceptionally rude to my daughter and to me. He told me, 'Get a different insurance.' It's not our insurance at all - it's Ford roadside assistance. He didn't care and made no attempt to work with me. I would not recommend people using this service.

Tim at Hometown has been wonderful for us to call for auto service while our daughter has been in…read moreBrookings. We live 500+ miles away and we know Tim will always be dependable and honest to help her out. He's been a lifesaver a few times for us these past few years. Always a great price with great, quick service. Do not hesitate for a moment to give Tim a call at Hometown - he'll treat you right.

Excellent customer service. Quick and reliable repair on my tire. Will be a repeat customer.read more

Honest people! Feel totally comfortable that they will only do what is needed on your vehicle. They…read morewill not try to sell you something else on top of it. Give them a call I'm sure they can fix whatever you need them too. LOVE LOVE THEM

Purchased multiple cars from this location and always get my vehicles serviced here. Always…read moreexcellent service and the place has a hometown feel to it. We are currently leasing one of our vehicles from here. One month into this lease our hands free lift gate was too sensitive and always opening when just walking behind the vehicle. Their service area took it in and ripped off the whole back end to replace this sensor. We were never charged a dime and payment was never an issue. I've never had a reason to shop anywhere else.

I bought a used truck and owned it for just one year(put less than 10k miles on it), and the…read moreexperience has been overwhelmingly disappointing. It has broken down on the side of the road three different times and had to be towed back to the dealership. In total, it's been in their shop four times, including one visit that lasted an entire month. I've already spent thousands of dollars trying to keep this truck on the road. The last time I brought it in, the issue was misdiagnosed, and I was nearly charged thousands more for a repair it didn't even need. As of now, the truck still has issues and is looking at a 5th trip to the shop. I expected far better reliability, honesty, and follow-through. I hope this helps others make an informed decision. I was never offered a buy back, trade offer, loaner car, or a goodwill repair.