Nurse Miriam who admitted my father but the wonderful incomparable NURSE TONI BROOM who cared for…read moremy father as his assigned nurse were without a doubt ABSOLUTELY incredibly professional knowledgeable but above all kind ,caring ,supportive and compassionate. They went above and beyond to help my father. I highly recommend Vantage Hospice since everyone we encountered through them such as the social worker Mary , the Priest Father Raphael and the DME company were all top notch. They coordinated care and got services out to my fathers home promptly and made the entire experience seem less and stress free. Fortunately my father made a dramatic improvement and we had to revoke services but despite that they were still supportive. This company cares and it shows by the quality of the professionals they have working for the company. I also felt comfortable knowing my best friend who I have known for 47 years also used Vantage to care for both her parents until their passing. They too had a great experience during a difficult time. As a physician and most of all as the daughter of a wonderful elderly father I wholeheartedly recommend Vantage to any body who is in need of hospice services. Lola Reis MD

My mom was under Vantage Hospice Care for a brief period in March 2024. Concerns included:…read more1. Dropping off and picking up their equipment as scheduled 2. Never received in person visit from hospice chaplain...even when mom passed 3. Delivery of hospice meds to wrong address...hospice nurse was prepared to notify police and make a report, search my moms residence due to narcotic nature of missing meds. My sister and I, not Vantage nurse or personnel, did due diligence and discovered the meds had been delivered to another address to a person with similar name. 4. Poor bedside manner...except for person who performed hygienic duties. She was efficient and pleasant. 5. Person who picked up hospice equipment seemed angry. He apparently had been assigned after designated person did not show up. Overall not a pleasant experience given the circumstances.

Severely understaffed nursing to patient ratio. The place is dirty and a/c doesn't work. A few of…read morethe nurses were great and majority of CNAs were wonderful however again severely understaffed. The therapy team were kind except the head guy. He was flippant and ignored the fact my loved one needed speech therapy for swallowing even though we chose this location for this specific need. No one ever did speech therapy the 23 days my loved one was there which made his swallow issues worsen and lose weight due to lack of eating. The head of nursing was rude and ignored concerns. My loved one failed swallow testing and still she was covering for the nurse one day and brought my loved one pills to swallow and one got stuck and after that he refused to eat or drink even though we had started to make progress. My loved one ended up with a pretty severe uti due to lack of changing him and I had to push for testing to prove this was going on. They were dehydrating him significantly with 3 different types of stool softeners. We had to request Iv hydration due to how dehydrated he was. My loved one ended up with bruises on his toes from pushing against the bed as they are horrible cheap beds that aren't long enough for taller residents. If you are considering this facility go on the weekends. The place reeks of urine and fecal matter because the one wonderful cleaner they have doesn't work weekends. Also, request a camera in the room so you can verify care for your loved one no matter what facility you choose. My loved one was never taken out of his room to socialize or take to the lunch room. He was left in his room alone. Getting older is hard. Our loved ones deserve respect, nurturing and healing. Do better.

Type of Care-Excellent, Care Quality-Excellent, Office Experience-Excellent, Thank You for Caring…read moreRespite Care Team Everybody showed CARE. M.Mc