"Disorganized, unsafe hormone care at a med spa disguised as a medical clinic."…read more I rarely leave reviews, but I feel compelled to warn others about my experience with Profiles Laser & Medical regarding hormone replacement therapy (HRT). From my very first visit in December, the provider seemed scatterbrained and distracted. Despite serious health concerns (hysterectomy with residual endometriosis, spinal cord tumor history, ongoing hormone deficiencies), my treatment has been handled more like a med spa add-on service than true medical care. Key issues: * Unqualified staff handling medical intake: My "front desk" contact and the person who weighed me, took my vitals, and gathered my medical history turned out to be an aesthetician/laser tech, not a licensed nurse or medical assistant. This was never disclosed up front. * Delayed and inconsistent communication: Messages and emails often came weeks late, sometimes signed by the provider but sent from the aesthetician, which was very confusing. * Poor hormone management: Instead of adjusting carefully, all three hormones (estradiol, progesterone, testosterone) were doubled at once based on outdated labs. This led to massive swings in my levels -- from dangerously low to excessively high -- with no timely re-testing. Requests for labs at 6-8 weeks were dismissed, leaving me symptomatic and in the dark for months at a time. * Provider focus elsewhere: The main clinician splits time between a hospital job and this spa, and a location in Franklin and it shows. Patient care feels like an afterthought. Bottom line: Hormone replacement therapy requires careful titration, close follow-up, and trained medical professionals. This clinic operates like a beauty spa that dabbles in hormones. If your health is on the line, I recommend seeking care elsewhere with a full-time, specialized hormone provider who takes patient safety seriously.

I been going to Lisa at Profiles for hormone therapy for over 3 years and definitely see and feel…read morethe results. After menopause women need extra help because of the dip in their hormone levels. Works miracles with your sex life Also, Erin is great with facials and laser therapy. Just finished getting a hydro facial. Wow, hard to believe all the stuff it sucks out of your pores.

My whole experience here is always amazing! I'm greeted by…read morefriendly faces and offered cold water. They always do their best to make me feel comfortable during my service and check on my progress. They also remember my preferences and have everything ready for me! If you're looking into laser hair removal this is a great location.

Very good communication about when appointments are, helpful with rescheduling when need to, have a…read morewide range of times available everyday. Nurses make you feel comfortable, always clean and ready for your appointments and appointments are quick! Are consistently encouraging you to do another treatment.

Just had the most amazing derma plane facial with Kaleigh!…read more I've been seeing Kristen for several years for HRT and assorted laser treatments and I can't recommend Skinworks enough! My skin is looking amazing!

I had a lash lift done by Kayleigh today. I love it! She also tinted my eyebrows. I've been going…read moreto her for my facials. She does excellent work!

Being a healthcare provider, I get false reviews a lot because people want medications that are…read morecontrolled substances and will not prescribe. I have known the owner for about 15 years. I have been a client all these years and have never known her to say anything bad about anyone. I just happened to look for her new address before my appointment and saw the review about the the customer who said they called him names. I have never known the owner or staff to do such a thing. I suspect this person decided that they wanted something for free and when they did not get it they left a horrible untrue review. I have never had one issue in 15 years. Don't believe everything you read! They are the best!

I had my first Botox treatment and Keeley was absolutely amazing. I can't wait to go back and find…read moremore treatments that they offer! Great place!

Never trust your hormonal health to people who tell you that you "aren't a good fit for us" when…read moreyou ask "too many questions," and a nurse who is NOT a mental health professional diagnoses you as "passive-aggressive" even though you have never met, only talked on the phone. Couple that with the fact they are selling weight loss drugs (and the supervising physician is about 100 pounds overweight,) their lab is dirty, a big (but sweet) dog has the run of the place and the whole atmosphere is disorganized at best. Way too many irons in the fire here....they are doing family practice, hormones, weight loss, facials...something about "liver" health. I gave them a fair chance but the nurse supervising the hormone therapy is Nurse Ratchet on steroids as far as bedside manner. Plenty of other clean, professional, PLEASANT providers for these services. Just "ick."

I got some eyebrows microbladed that I ended up hating so bad. After months of research, I found…read morethat the enlighten cutera laser was best for darker complexions. This place was the closest to have that laser and Dr. Linn does the laser removal herself. Not a technician. This made me way more Comfortable. So I went to my first appointment. Their office is beautiful. Dr. Linn was so nice, answered all my questions and made me feel Comfortable. So I scheduled my next appointment for 10 weeks and I hope we can get rid of these brows without hypopigmentation. They also offer military discount, which was awesome.

My significant other got "smart" neck lipo from Dr. Bacon. He got incredible bruising and edema…read moreafter. Dr. Bacon kept saying that the results would take 45 days, but other than some minor changes to the jaw on the face, the area seems to have gotten worse. It was a total waste of money. A little googling showed that there was supposed to be some neck thing that needs to be worn, but he was never given it.

Worst experience I have ever had. I was left disfigured, scared, and traumatized. After I paid him…read moreto try and fix the damage he did the first time, he made it worse. It makes me sick to thank that I paid that much money, just for someone to destroy my body. Not to mention the woman he had preform injections on my face, was high on cocaine. Needless to say, that procedure was botched also. I wish, with my hole heart that I would have never went to him. I have just begun my search, to find someone that can repair the damage he did. This has effected my marriage, because I refuse to get undressed in front of my husband. It has destroyed our intimacy, and closeness. I can't wear a bathing suit. I can't even look at myself in the mirror. This man is a butcher!!! Not a doctor!!!

I've used Dr. Loven for 16 years. He is the best dermatologist in the Sumner County area…read more Knowledgeable, very professional & friendly. You are lucky if you choose him! I highly recommend him!!!!! I'm finished with this review!

The staff do not answer phones, return calls, or respond to pharmacy fax requests, making it…read moreimpossible to actually receive the medication prescribed by doctor.

I went to Loven Dermatology clinic about 4 years ago. I am a 68 year old Black woman. This was my…read moresecond time ever seeing a dermatologist. The nurse took my health info and I put on the gown to show the doctor the discoloration of my skin and I had places on my arms that was irritated, sore and painful. The doctor came in, looking like he stepped out of GQ Magazine, and greeted me with a fist bump. Then looked at my chart for maybe 10 - 15 minutes and said the said he would give me the same prescription that the dermatologist I had seen 5 years ago. He never looked at me talk to to see what had changed or looked at my skin. Since I was in a gown I thought he would check my skin. Nope didn't happen. I was told to come back in 30 days. I think he fist bumped me again and walked back into GQ Magazine. No I didn't go back to and I already had a big jar of the medicine from before that didn't work then. I felt that he didn't care because yes I am Black. Need I to say more. I tried to write this review after that visit but somehow i didn't know how I would express my feelings of how I was treated. I'm a educated Black woman, but your race can keep you from getting fair treatment when you're sick. He never looked me in my face not once. The nurse was really nice and professional, she is a true healer for her craft. She saw me a patient not a black woman who was supposed to be mistreated because of the color of my skin. Thank to the nurse who saw me first that day. As for the doctor, I pray that God shows you mercy on Judgment day. Whew! I finally got that experience off my chest. - Rosa McClellan 1/2024.

From the owner: About The Practice Loven Dermatology + Aesthetics, with…read morelocations in Goodlettsville, Hendersonville, Gallatin, and Springfield, Tennessee, provides quality aesthetic dermatology care to those living in and around middle Tennessee. The team takes an individualized approach to skin care, treating patients of all ages from infants to older adults. At Loven Dermatology + Aesthetics, the welcoming and friendly team offers true care for the entire family. The medical dermatology experts specialize in diagnosing and treating many skin conditions, including acne, psoriasis, eczema, rosacea, and vitiligo. They also provide expert care for skin cancer, including Mohs surgery for the removal of cancerous lesions.  Loven Dermatology + Aesthetics also specializes in cosmetic dermatology, offering many innovative treatment options to improve the look and health of the skin, including chemical peels, intense pulsed light (IPL) treatments, microneedling, and dermaplaning. They also offer medical-grade skincare products customized to your skin's texture. The aesthetic dermatology team has some of the most advanced tools and equipment available to help their patients meet beauty goals, including body contouring with Evolve by InMode, skin remodeling with InMode Morpheus8, laser hair reduction with DiolazeXL™ by InMode, feminine health revitalization with Votiva®, and facial contouring with Evoke. ...

Hendersonville Laser & Skincare is a great establishment with friendly workers. The owner is very…read moreprofessional. Unfortunately a child on tiktok make false allegations about this business and the people who run it, ignore the negative reviews that were posted in the last 24 hours :)

Rayna is amazing. She is extremely professional and kind. She makes my face feel like it's been…read morekissed by a thousand angels and my eyebrows are on par with the likes of the Kardashians or Amy Winehouse. This woman's hands will infuse beauty into your skin and make you look and feel years younger.