Give us cable and internet please none of us have it there is no reason to cut off cable and…read moreinternet hurricane Matthew is just a category 1 hurricane

The staff in store are incredibly helpful, knowledgeable, and expedient! Brian, Dylan and Shelley…read moreare exceptional providing customer service! Bravo!

From the owner: Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV…read moreservices. Visit your local Spectrum Store at 2843 Raleigh Road Pkwy. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Wilson Spectrum store. You can also: - Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile™ - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

Absolutely the worst company I have ever dealt with by far, yet alone internet and mobile service…read moreprovider. Anytime I had a problem it tyook forever on the phone to get anyone who knew what they were dong and I came to know you cannot call them for service unless you have 1 to 1.5 hours to waste on the phone. Five times I have had to call in the year I have been with them, not counting the follow up calls I had to to do, without exaggeration I spent over 15 hours on the phone with them ridiculous part of the whole experience is that when I called to cancel I had the hardest of hard sells trying to keep me, even transferring me to 2 separate agents trying to get me to stay with them!! Wasting another 40 minutes of my time. Do not use them unless you enjoy torture.

Do not choose Optimum. When I tried to end my service they did everything they could to take more…read moreand more money from me. They Charged me for 3 weeks of internet service after I had already cancelled my service and returned my equipment. Then once I paid my final bill, they charged me for a "service" that was free while I was receiving internet, but suddenly costed money when I ended it. it was a service that I had not requested and never used. I wasn't aware it was even in my account until I ended it.

My grandmother went FIVE time to this store to get her iPhone 11 switched from TracFone Wireless,…read moresaid that they could get a SIM card for it, then the microphones stopped working on the device, said that they could fix that, five times later, they bought a new phone, would not recommend this store for anyone with Verizon

Terrible service. I lost my Tracfone, and after calling customer service 5 times to try to…read moreauthenticate my account (each time I was asked to do different things to verify it, including giving 2 phone numbers I had called from the phone that is lost!?) I gave the SIM card number and the Serial number of the lost phone, and provided the correct answer to the security question. They still refused to verify it, and told me to call my credit card company to stop the automatic payments. Ridiculous and insulting on their part. They also tried to find out who my current carrier is, but I refused to say.

The need to be mindful of senior citizens accounts. My aunt had 3 phones under her account. One has…read morea warranty and they are giving me a di

I have all the 3 services with X infinity , Cable through the condo Association and cell phones and…read moreInternet by me First of all : all the advertising are scam and not true Second : is the only company can take away any cable TV Station without informing you , then when I call , I was told that I can get back only if I had to add another package that station has now , and I have to pay X infinity So I am paying $40 / month for service I can get free always and they want to pay another $12.99 to watch Chanel 402 in Naples Now it is most expensive services and has no premier change but Spanish and advertising stations It will s most fraud buisness for long time So I will drop all services and ask the condo Association which lol drop the cable as soon that contract is done

Never got service as their communication on installation was awful. I set an install date , but…read moreweeks before the cable install crew showed up, unannounced, and started working in my yard. I sent them home. Apparently Ting has no control over those contractors, but in reality Ting is just lazy and don't bother to time their subs based on the set date of install. Just Lazy ! Don't need to start a relationship with a company that is this lame with understanding customers's needs.

Ever since my last review, my service has greatly improved. I changed my rating to 4, and not 5,…read morebecause it did take too long to get it cleared up. I truly hope they get back to the way things were running when they were basically a start-up.

Came and diagnosed problem and h e a replacement on the way. Technician was professional,…read more proficient and respectful. I wholeheartedly recommend this company.

Most professional technicians that I have ever worked with. 100% exceeded my expectations.read more