A big zero for Orkin and their virtual assistant on the phone. Scheduled an inspection, filled out…read morethe online forms, and then no show, no call at the scheduled appointment. Turns out Orkin Fayetteville never heard from Orkin to schedule my appointment. If you just had a human answer the phone, I'd have termite service from Orkin right now.

Orkin has excellent service. Also is very professional. The best pest control aroundread more

We've been using Bunn Pest Control since we moved into our Beaumont Farms, Sharpsburg home in 2007…read more They've kept us bug-free ever since. I think we've only had to call them out once in all that time for an additional treatment and they were happy to oblige. The office staff is very accommodating with scheduling and their techs are knowledgable, thorough, and friendly. They show up at our house like they're happy to be here and they're always on time and the couple times I've forgotten, they've waited for me to get home. Bunn has a family feel they make us feel like we're a part of it.

They came out same day to take care of a pest problem I had. Very professional and knowledgeable!…read moreTruly the best I have ever dealt with for pest services!

Ken and Gabriel are amazing! They operate their business professionally and respectfully. They have…read moreexcellent communication skills....always let you know when they will be coming out. We had a flying squirrel issue and they took care of everything. I will only be calling them.....cannot recommend them enough - 10 Stars!

Highly recommended. Ken, Gabriel, and team, we're all very caring, professional, detail-oriented,…read moreand hard-working. You could tell they really wanted to do do what is right and a good job. Provided. Good follow-up service as well and are very responsive with the questions. Wish there were more companies like this.

I have been with Scott for years as pest control service. He makes you feel like you are his only…read morecustomer and goes above and beyond to address all your pest control needs. I have had four homes and he has been my technician for all. You are subject to free comedy too when he comes for a visit. I have recommended him to other friends and family and will continue to do so.

We have known Moises for a long time and he has been servicing our home for over 5 years. He is…read morethere whenever we need him! Love his services. Thank you for taking care of our home.

Avoid if you want a home that is pest free and value your hard earned $90 a month. Good grief - a…read morewish would have probably protected our home more than this scam of a company and their "VIP" treatment. Absolutely terrible since they sold out to some national group. Paid for VIP since 2016 and in the past year-plus received really no service except 5 minutes of spraying around the yard. Have now learned their service exacerbated a German Roach and ant problem, which destroyed our less than year-old dishwasher, exacerbated an allergic reaction by a family member, caused a major household budget disruption with more than $1,000 spent for treatment, the purchase of a new dishwasher, and loss of discarded household items. Pathetic.

Run Away from Active/Rentokil/Terminix…read more I've had service with this company for years. The first two techs I had were fantastic. It's been quite literally nose-dive downhill ever since. Poor tech behavior (I've had to have one completely barred from my home). Inspectors who don't fully do their job. While I appreciate hearing - in 3-hour detail standing in my living room - about your Frenchie breeding business, you didn't take a single note to get me the estimate on the work I needed done. It took 3 months to get somebody to get me the estimate so I can get the work done. The second inspector told me it was bc the first one thought he couldn't close a sale. Clearly he doesn't know how bc the second one got the business, no problem. The two people who have always been professional & consistent: Princess & Stacy. I appreciate you both. But this takes the cake: Finally got the work done. Well, partially, bc the 2nd tech that was supposed to show up & help Stacy never showed, so the work isn't complete. But what did Active do? They charged my checking account - ON CHRISTMAS EVE - for the ENTIRE amount of the work (a 4 figure job, for reference) to my checking account instead of the GreenSky financing account I opened to pay for the work. CHRISTMAS. RUINED. Liquid cash? Gone. On a holiday. Account in SHAMBLES bc you better believe the rest of my bills continued to pull from the account. Disaster is not even the word to describe this. I called at least 5 times + multiple emails to get somebody to call me and face me to deal with this. Nobody ever called back. You can't contact someone local at "your local pest control experts" (that's what's on the phone greeting) to deal with it like adults. No urgency in fixing THEIR ERROR for a contracted, years-long customer. I used to be able to speak to someone in the local office. Their new phone system doesn't allow that. You can only have customer service send a message to ask them to call you back. So much for that "local" part. Imagine behaving like this when running a multi-million dollar business where you just acquired/merged with Terminix to make you even bigger? You don't DESERVE to be bigger. You deserve to be sanctioned. And you absolutely deserve this review. I'll eventually be switching companies but considering it's the holidays & I don't have my money back yet or the mental energy to do this error-correcting labor, it's not at the top of my list. Will be on the lookout for New Years specials from their competitors though.

We've been with this company almost twenty years. Treated for termites, bugs, backyard mosquitos…read moreand even squirrels in the attic. David and his team are professional and a pleasure to work with.

I have been using this company since 2013, and that have been nothing but professional, they are…read morealways courteous and listen to the opinion of the customer. Customer service is always a profession hard to navigate, well your company get a A+ rating from me. Thank you and keep up the great work.

Shane's Pest Solutions treated my property for mosquitos and always did a fabulous job. We were…read moreable to enjoy our time outside much, much more. In addition, their customer service was always FABULOUS (Hi Cristie!), their techs always let me know before they got there, and they were always so nice. 10/10, would use them again.

From the owner: From serving our nation, to serving our community, Veteran-, family-, & locally-owned Shane’s Pest…read moreSolutions is dedicated to ensuring the safety & peace of mind of our customers by providing effective & affordable family-friendly pest control services. Our team is devoted to ensuring each client’s needs are met through individualized pest control solutions by offering services for both residential & commercial properties protecting against: ants, centipedes, cockroaches, earwigs, fleas, millipedes, pillbugs, mosquitoes, scorpions, silverfish, sowbugs, spiders, termites, & ticks. Specialty pest solutions include: bed bug treatments, fire ant treatments, mosquito reduction programs, termite solutions, & and wildlife exclusion programs.

Michael just finished almost shrink wrapping my house to keep unvited rats from invading my crawl…read morespace and then sneaking into my kitchen. If his work doesn't keep them out, nothing will. My experience with Mayday Pest Control started with a detailed inspection by Jonathan and an proposal that was very reasonable. It came with a one-year warranty and the option of renewing yearly at a cost that breaks down to about $20 a month. Scheduling was easy. They scheduled my one-week follow up while Michael was still on the job. Both Jonathan and Michael, the technian, were profession and unusually punctual, showing up at exactly when they said they would. That's key to me. Michael was delightful. He spent hours at my house looking for ways these crafty rats were getting into my house and blocking it. His description of the work he was doing sounded like the perfect approach. It's too soon to see if all this worked. But in the meanwhile, I'm telling my neighbors who are also under seige by these rodents that have been displaced by nearby contruction. Can't say enough positive about Mayday, Jonathan and Michael.

They actually answered my question! Terminix and some of the other big companies had a automated…read moreanswer. I don't want an automated answer. I want someone to actually read my question and answer it directly. This company did! I will be contacting this company and inquiring about the details of their service. I will update this review.

Cody placed the traps and over several weeks caught 8 BIG Armadillos. Gave it a few more days and…read moreno more sightings. I highly recommend them. Experienced and knowledgeable. The BEST!

These guys really know what they're doing. For years Jason has caught and removed nuisance wildlife…read morefrom mine and my family's homes. We raised chickens and had quite a time with all sorts of predators. If you're looking for a trustworthy, reliable, and hard working team you will find no better.

Excellent service!!! The staff is always kind and considerate. I can finally enjoy working in my…read moreyard again without have to spray insect repellent on me every ten minutes! Highly recommend!

Have been very impressed with the level of service, the product is crazy amazing, we can enjoy our…read moretime by the lake and have the Grand kids playing outside and am not bothered with those bugs.... Great product and outstanding service!!