We had an issue with our water heater, truly impressed by the level of service we received. I…read moresubmitted my maintenance request on Saturday night, and I was so grateful that Andrea reached out to me on Sunday instead of waiting until a business day. helping us and to schedule the repair. She kept us informed throughout the process, and a brand-new water heater was installed professionally. We now have hot water again, and everything is working perfectly. Thank you, Andrea, and the entire team for your outstanding customer service, professionalism, and efficiency.

I relocated from Newport Beach about two years ago and found my current home through Triumph…read moreProperty Management. Working with Kelli Wightman and her team has been an excellent experience from day one. I've been so satisfied with both the property and the level of service that I've renewed my lease for a second time. The team is consistently accessible and you can always reach a live person when needed, and their technology platform makes after-hours communication simple and efficient. The property itself is very well maintained, and communication has always been clear, timely, and professional. One of the biggest highlights is that my lease has been renewed at the same rate for the past two years, which is a significant benefit and value to me! I highly recommend Triumph Property Management to anyone looking for a reliable and well-managed rental experience.

This is a review of Akeisha and Alex at Associa Nevada South for November 2025. Our association…read morehas had struggles with ANS the last few months. Not because someone didn't want to do the work or help. I believe they were either overworked, undertrained, without resources or struggling with very unusual situations. If there's no roadmap it's tough for managers and boards to get things done. Whatever the cause, this is a business relationship and we needed appropriate help for the community. Akeisha and Alex stepped in and are amazing. We appreciate the steps being made to 1) deal with immediate issues including a major water line break over the Thanksgiving holiday 2) find answers to 2025 questions and 3) help the board and owners take care of the community. Thank you for your efforts for our condo complex.

The level of incompetence there never ceases to astound me. We were happy with our HOA Management…read moreCompany (EBMC), but for some reason, we were moved under Associa because EBMC was changing their association management style. We were with Associa MANY years ago and left them for numerous reasons...and it hasn't gotten any better. We have had no less than 5 different Community Association Managers in less than a 1 year period...the All-Inclusive contract we enjoyed with our prior company went out the window...and now it feels like I'm sitting in a finance officer's office after buying a car because of all the add-on fees we are now paying. They did a double mailing to every household during our election and tried to bill us for the paper, envelopes and postage for that double mailing which they said was an error in their system. I pushed back on this and did get that second mailing removed, but if I hadn't said anything, they'd have gladly pocketed it. They somehow lost my May payment and applied it to some violation account and then charged me a $10 late fee AND a $25 Late Notice Fee. They have credited my account for my May payment but the fines still show on my account as of this writing. During the transition of all our Accounts Payable, Most everything seemed to transition over okay...until our gate system stopped working. Apparently no payment was made to Embarq since August of last year and they shut off our phone line. I haven't seen the actual payment invoice yet, but I can be certain WE ended up paying all the late fees, collection fees, and reconnect fees for their incompetence of not notifying of the address change. Seems to me when you keep getting forwarded bills from the old management company to the new management company, someone in accounts payable would think "oh, gee, I gotta call them and update where they should send the bill." I had to go into their office last January and while I was waiting to speak to our CAM at the time, there were three other associations there demanding to speak to their managers. The receptionist had to keep getting up and check in the meeting rooms from all the screaming from the board members going on. I have to constantly follow up with them for updates. I was told we'd get weekly status emails like we used to get, but they don't come. We're still waiting on a few bids for things. Took them forever to fix a fall hazard that injured two homeowners on two separate occasions. If it wasn't for the $1000 fee for transitioning out, plus the contract was a 2 year contract expiring June 30, 2027 and there are stipulations that we cannot write our intent to not renew our contract more than 90 days, and not less than 60 days from renewal, else we're responsible for their fees to the end of the contract. Watch out for them...they should change their name to A$$ocia because they're all about the dollars. On a school grading system, is there anything worse than an F Minus? Asking for a friend.

Highly recommended!…read more Shane acted as my listing agent and worked efficiently to get my house sold and efficiently helped with navigating any issues that came up. He was always a quick message away and his effort and dedication was evident from the beginning. He helped with multiple issues that came up including negotiations and repairs. But most importantly, he was honest and considered my best interest in the decisions he recommended, which the other reviews here will also attest to. I actually found Shane through Yelp and am very happy that I made contact. I know who I'm going to the next time I have a real estate-related issue.

Shane helped us sell our condo in a highrise building just off the strip and in the process found…read moreus a house as investment property. I was amazed how quickly he was able to get both transactions completed. The condo was listed at the end of January and in a couple of days we had a firm buyer. This was in a building that had similiar properties that were on the market for weeks or months. Ours was in contract in a few days and closed 3 weeks later. It was the fastest sale of a property that I've personally experienced in my life. Once we had a buyer, Shane focused on helping us negotiate buying another investment property. We found a house in Henderson. The house had just been listed and by the time we were able to get an appointment to tour the house (Feb 10) there were 4 or 5 other interested parties. We liked the house and Shane advised us what to bid. Then we waited, but Shane was working behind the scenes negotiating with the seller's agent. With his skills, he was able to get the seller's agent to accept our bid over the others. It didn't stop there. Once we got the appraisal and inspection reports, Shane was able to get the seller to agree to the lower appraisal amount, saving us thousands off the asking price. We closed escrow about a month after our initial tour of the house. Shane coordinated and negotiated everything for us. Even worked with the lender that I had chosen. He certainly made both transactions go smoothly. We wouldn't think of working with a different agent when we're ready to buy/sell property.

Russ Estlack has been a delight to work with. For a seasoned buyer he still, always asks "what can…read moreI do to help", whenever there is a question he is there with answer or a friendly "let me check on that and I will get rite back to you". If you want a professional pleasant friendly agent, look no future. Russ is it. Signature is lucky to have him. PS his knowledge of my area was very helpful, always looking out for me and my wife's best interest at heart.

This review is regarding Signature Real Estate Group 6605…read moreGrand Montecito Parkway #150 Las Vegas, NV 89149 I have had the pleasure of working with Signature Real Estate Group for over 4 years, and my experience has been consistently positive. In particular, I want to recognize Kim, Eric and Carolina. Each of them has always demonstrated professionalism ,courtesy and strong knowledge in their area of expertise. Sincerely Danny Weinberg

Working with Trip was truly one of the best parts of our move to Las Vegas! From the very…read morebeginning, Trip went above and beyond to help us find the right home. Trip was incredibly responsive, patient, and professional throughout the entire process. Trip took the time to understand exactly what we were looking for, answered every question we had, and always made us feel like a priority. Moving from another state can be stressful, but Trip made everything so much easier with knowledge, honesty, and attention to detail. I especially appreciated how dedicated Trip was--not just showing us houses, but making sure we found the right one for our family. Trip's communication was excellent, and Trip guided us through every step with kindness and professionalism. And you could tell that how happy she is in what she's doing. I highly recommend Trip to anyone looking for a realtor in the Las Vegas/Henderson area, especially for anyone relocating. Thank you so much for going above and beyond. We couldn't have done it without Trip!

If you're looking for a great agent, that listens to your needs, assures your uneasiness and…read moreadvises you like you are family then you should definitely see Mike Bitwinski! Hands down the best! From the beginning of our house hunting search he was extremely communicative and replied to all of my texts no matter what time it was, he took all of our wishlist and budget to create a great list of possible homes to tour and he even took a day to show my family and I our top choices! He did his homework on every single property I inquired about and made a huge impact moving forward in my search to find a house that checked all the boxes. He definitely made the entire process that much easier! I am very grateful and cannot thank him enough for helping us find exactly what we needed. Definitely puts a lot of care and thought into his clients and trust me when I say it shows! If you need a great realtor look no further! Mike, thank you for everything that you've done for me and my family. Mahalo nui loa/Fa'afetai tele lava! (Thank you very much)

Yes, their customer service skills is less than desirable. If it was just Sandra, I would give them…read moreone star. However, we had a couple of issues with our new rental and Pam was quite helpful in getting them resolved. We sold our home and moved into a rental managed by them but, once the gas was turned on, we found out the hot water heater wasn't working. So, we were without hot water for 10 days. I want you to be able to read the email correspondence between us and see what I encountered with her. Tenant insurance? It was a new rental. Who expects to have to deal with something like this? We just moved in and I am already looking forward to moving out! Instead of just being sympathetic to our plight, she chose to engage in a pissing contest. So, as to avoid cursing her out, I chose to let it go and leave a review. I hope we never need anything else, for the remainder of our lease!! Re: Mystic Cliff Sandra Thomas Wed 1/8/2020 9:33 AM Inbox To:Tyrone Hi Tyrone, There are no abatements for you not having hot water. This is all part of renting a home. If you did not have your previous home, you would contact your tenant insurance and they put you up in a hotel or take care of any reimbursement for cost incurred. And for your information, I have been without hot water for more than 2 weeks before and I have just been without heat for the past 2 weeks as well waiting on my warranty company. Thanks, Sandy Sandra Thomas Broker/Manager RE/MAX Advantage 8548 W. Lake Mead Blvd. Las Vegas, NV 89128 (702) 480-9918 Direct On Wed, Jan 8, 2020 at 9:13 AM Tyrone wrote: I clearly understand how this works. However, you are not the one in a home with NO hot water. I am sure you do not have to boil water in order to wash your dishes. Fortunately for you and the homeowner, we still had access to our old home through today. So, we were able to take showers over there. Otherwise, I would have raised holy hell over not having hot water for over a week. I have been in contact with the vendor. The only reason I send these emails is to keep you abreast of what is going on. Rick, just advised me the part is scheduled to be delivered today. So, depending on delivery time, they will install this afternoon or tomorrow morning. Once it has been installed, I will notify you and, then, we can discuss any abatements for this huge inconvenience. Thank you, Tyrone From: Sandra Thomas Sent: Wednesday, January 8, 2020 9:01:20 AM To: Tyrone Subject: Re: Mystic Cliff Hi Tyrone, The handyman has tried contacting all of you to set an appointment to fix the back door. No one has responded to his calls. Please confirm a number you want him to contact you with? When there is a warranty on a property we have no control over the vendors that come out to fix items. We contact them and they usually have to order parts, as they do not keep them on their trucks. The warranty company uses their own vendors. The repair was called into the warranty company as soon as you reported it. I understand your frustration but again, we have noo control over them. By law they have 14 days to fix it. Sandy Sandra Thomas Broker/Manager RE/MAX Advantage 8548 W. Lake Mead Blvd. Las Vegas, NV 89128 (702) 480-9918 Direct On Wed, Jan 8, 2020 at 8:45 AM Tyrone wrote: Good morning, Pam, I spoke to an Air Pro representative this morning. She reached out to the repair department who, in turn, is reaching out to Reem to get a tracking number for the part that is supposed to be shipped to the home. This was supposed to take place last Friday, January 3, 2020. Here we are on Wednesday, January 8, 2020 and still nothing. I am going to give it through today. I have missed a lot of work trying to handle these matters (including the lock on the patio door). Fortunately, I do have the flexibility to do so. However, this is beginning to try my patience. I will keep you informed as to what happens today, if anything. Sincerely, Tyrone

This company is a scam; be cautious. I plan to report them to the BBB because they took our money…read morefor a home application and denied us, yet we never received the famous letter explaining why. I believe their tactic is to take the application fee and do nothing. I never saw anything reflected in my credit report. If they repeat this scam multiple times with other people, how much money are they really making? It's obviously a scam--don't trust them.

As a property management company we are required to work with numerous HOAs. I have to say that HOA…read moreManagement Company has been the best to work with over the past few years. They constantly look for solutions instead of presenting obstacles.

I was on the Board that hired these people. In meeting with them, their service sounded great. It…read morehasn't turned out that way. Board members found them to be VERY uncommunicative ... they don't respond to e-mails ... residents even contacted me and other Board members to complain that nobody would answer their phone. Before they were hired, they specifically promised to let the Board see and approve violation letters before they went out ... but they proceeded to disregard that and sent out 81 such letters (out of only 108 homes!) without even letting us know they were doing it, let alone see and approve them ... and for reasons that were not even an actual violation! The response of the boss at the last meeting? "Oops." I won't deal with people like this, which is why I chose not to run for the Board again. NOTE: Almost all the excellent reviews here mention "Michelle Howard" by name. Michelle Howard must have been a really good manager, but SHE DOESN'T WORK FOR THEM ANYMORE.

I recently contacted Elan Ritter at Quick Claim USA to help me transfer the title to my trust. Elan…read morewas great to work with. They explained the entire process in detail and provided me with a realistic timeline. Everything went very smoothly!

These people, Wow, Amazing, great pricing, professional people, timely work, they guid me step by…read morestep and help me to process of changing the ownership of our property with no headache. Love them and for sure suggest their services. They are respectful and knowable.

Crooks!! Rented from them in 2020 when we got a letter on our garage asking us to leave when I…read morecalled them to ask what the problem was they said it wasn't us we didn't do anything wrong but the owners ran on hard times and needed to move back into their home. So we moved out cleaned and got deposit back because we were inconvenienced 4 months later they put an eviction on us and had the nerve to say we owe them money from the rest of the lease. Crooooooooks!! Dirty real-estate company.

Hired this company to manage my rental property. Had issues from the beginning with the tenant they…read moresuggested. During Covid, the tenant stopped paying me rent. I couldn't evict them for about 9 months, which wasn't their fault. However, it wouldn't have been an issue if the tenant was not suggested to begin with. I never saw any of that money owed from the tenant, and it's been years now.

Excellent Property Management!…read more We've been renting through New Castle Realty and Property Management for over a year, and they've been fantastic. They make everything smooth, professional, and stress-free. They are extremely responsive -- maintenance requests and questions are always handled quickly. The team provides a high level of service and truly takes care of their clients. We feel well-supported and have complete peace of mind. Highly recommend them for anyone renting in Las Vegas!

They have been great handling our tenants at 2 different houses. They have pushed when they needed…read moreto, and suggested solutions. Very easy to work with.