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    MT Railcars

    5.0 (1 review)

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    10 years ago

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    Moore's Tax Service

    Moore's Tax Service

    4.4
    (7 reviews)

    This company did my taxes incorrectly by adding expenses that I never provided. When notified, she…read moredenied it. I requested a refund because I have to get them amended elsewhere and pay again. Her statement, "that will never happen". I do NOT recommend this company due to apparent mismanagement and conduct, they are unprofessional, and lack of quality customer care. I see your reply which not correct. I call and formally addressed some serious concerns regarding the preparation of my recent tax return. I noticed after the fact that certain charitable contributions and other expenses were included in my return that I did not authorize or provide any documentation for. These inaccuracies are not only incorrect but could also pose compliance risks. Additionally, the time claimed to have been spent on the return does not align with the nature of the communication and the information I actually submitted. I attempted to discuss this with you previously, but unfortunately, I felt that my concerns were dismissed without being properly addressed. I had to have another tax professional thoroughly review and correct my return immediately to reflect only the information I personally provided. I request a refund of the additional cost to amend my tax return which is appropriate in is this matter. I trust that you understand the importance of accuracy and professionalism in tax matters, and I hope this does not happen to anyone else.

    Excellent customer service! Mrs Moore was expeditious and courteous. Will be using her next year…read morefor our taxes!

    MT Railcars - professional - Updated August 2026

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