After a long day of driving and exploring nature, we decided to wet our whistles and stop at this…read morespecial place. It's a hotel that reminded me of Germany from the parking lot side. Inside you quickly see the namesake St Bernard dogs who own the joint, which their own room and freedom to roam around. Inside it felt like a traditional British style pub with a good selection of beer and food. We only got drinks out, with the real draw being the patio out back that overlooks the mountains and valleys beyond. There were paths below and gardens with flowers too. Clearly this is the most popular area as they had lots of tables of varying sizes and many happy parties enjoying the view too. There were also many amazing birds flying around and perching on the railings. If you're nearby, this is a great spot. I'm sure it'd be fun to stay at the hotel too.

Great place! Friendly staff and beautiful views. Menu offers many options. I had the Guinness meat…read morepie and it did not disappoint.

We stayed here for two nights, and we will definitely be back! This place is close enough to shops…read morethat you can do the tourist thing, but far enough away that you can hide from the world. Lots of wallabies, as the name suggests. Very comfortable. Brilliant to escape the noise of life.

My favourite place to stay at Mt Tamborine. The views are breathtaking.read more

We came to Mt Tamborine for the night and found this place online. The exterior is adorable. The…read morehire is Scottish themed and everything feels very cottagey and rustic. The woman who greeted us was lovely. She was so friendly and informative. The hotel provides you with a ton of information on activities and restaurants. They cover all of the bases for what you might want or need while on Mt Tamborine. The only downside is the rooms could use a bit of updating and cleaning. The carpet in our room was really old, and the bathtub had mold in the grout and on the beams around the bathtub. It also rained during our stay and the ceiling leaked in our room.

What is it about Mount Tamborine and rude staff?…read more This little gem had an awesome beer garden with a wonderful view to the Gold Coast skyline and coast. Lots of beers to choose from but make sure you make your decision quickly as the lady behind the bar was an impatient biatch. Clearly, she wasn't enjoying the view. Lots of native wildlife around here which also made it a lovely spot to stop for an afternoon beer.

The world of hospitality isn't an exact science. Sometimes orders go to plan, other times orders…read moreget missed and punters are left waiting. The important thing is honesty and communication. Unfortunately at this hotel they think lying to you and being rude is the best form of customer service. So when we ordered 4 kids meals and 4 adults meals I don't think that expecting them to come, say within an hour of each other, would be to unrealistic. Actually I'd go so far too say, based on 30 years in the industry, that half an hour might be more realistic. However in this case it was 2 hours. Yep, 2 hours between first 2 kids meals and last 2 adult meals. WTF. That's not the worst part. Clearly they stuffed the order. It happens. But getting lied to by the manager in the white shirt , and having it implied we should have ordered earlier and that's it's coming in 5 minutes( we ordered at 12:30, ate at 2:30) is really , well, amateur, childish , rude and pathetic. No sorry, no honesty, just ass covering. Take your $30 thin overcooked tbone and shove it. Never again. Go to St Bernards hotel instead. They actually care there. The band was good though.

Staying at The Castle, was an expensive purchase, but it was our 30th Wedding Anniversary, so we…read morewere willing to pay for a quality experience. At first glance, the surroundings are beautiful. Visually The Castle looks incredible. However, on closer inspection, you find little things that are less than satisfactory. These include: 1. A beautiful sizeable double shower that could only be used by one person. The water pressure was abysmal, and the hot water is not that hot, so we never used the cold. 2. While there was a big enticing spa bath, we only used it once, as due to the water pressure, it took too long to fill. We also had to use straight hot water, which was yellow and had a metallic odour. 3. The dive pool was something I was looking forward to, however, due to COVID-19, the temp could not be increased and was too cold to use. Very disappointing. 4. Carpets looked worn and tired and had a mild red tinge. The grounds had rich red soil, so this was not surprising. 5. While the food was delicious and of high quality, you don't get to order, it is decided for you. The 'surprise' breakfast is not available before 8:00 am. It is a strange system where the hosts knock on your door to see if you are ready for your meal. Then you wait 15 to 30 minutes for your breakfast to arrive. I really struggled with this as I wake at 4 am, and our breakfast usually came around 8:30 am. By that time, I was starving and shaky. 6. With no door on the bathroom, the large window over the spa delivers blinding sun at the crack of dawn, directly into the bedroom. Mind you, I was awake, and it didn't bother me, but I would think others would not be impressed. 7. Workers at some time had cut through the phone cable, so there was no phone to reception. 8. There was no room cleaning during our three-night stay due to COVID-19 restrictions. 9. There are some paths, however, not everywhere. Be prepared to track red soil into your room or car. We didn't mention any of this to management because there really wasn't anything they could do to fix the main problems--for example, COVID-19 restrictions, and water pressure. Now for the positives. 1. The food was nice, and we could see they had tried to present it nicely. 2. The bed was comfortable, and I had no problems with it being too hard or soft. 3. Rich, lush gardens that are well kept. 4. The location is good, close to where the hang gliders take off and near to Gallery Walk. 5. Best massage I have ever received. I actually fell asleep as I was so relaxed. 6. Friendly reception staff. 7. It was nice staying in a castle and have one side all to ourselves. The Castle has a lot of potential. If it wasn't such a special occasion for us, we might not have been so disappointed.