We couldn't be more pleased. We went to a dealership aka as stealership and were told we needed a…read morenew alternator for 2600.00. We told them we would call back. I called Frank and he quoted me over the phone and the cost was half the price. Needless to say we got the car and headed over to see Frank. Joe was in the shop and took care of us immediately. They checked the car for everything and it was a bad cell in our 4 mo. old battery. They swapped it out under warranty and Joe called and said we could pick up the car and there was no charge. This shop is the best I have ever been to. Extremely personable and professional. We will definitely be repeat customers. Great prices and great service. Thank you!!!

We are n ew to the area and have gone to M&M 3 times. They…read moreare efficient, polite. Explain everything. No pressure. Frank even arranged rides to and from home. Exceptional service!

Pete's came highly recommended. They did not disappoint. Excellent customer service, great timing…read morewith the repair. Great communication. Highly recommend this business.

Best customer service.I was frantic when I found out I was driving on a tire with a hole.I pulled…read morein at 4:55 and was immediately taken care of I needed a new tire and they assured me that could have it in the morning and my car would be ready by noon.Sure enough it was ready before that.I was so pleased with the service. I Cannot recommend enough Petes!!!!!! Thank you for taking such good care of me.

Me and my husband had been going back and forth with the Jeep dealer about our Wrangler for about a…read moreyear. Our vehicle was in great condition and we maintenance it regularly. We ran into a repair issue and the dealer had our vehicle on and off for months and still could not fix the problem. They misdiagnosed several times and used up our warranty and charged us out of pocket cost only for our engine light to return. My mother recommended Robert's shop before she moved so I decided to take my chances and I am so happy I did. They are VERY experienced mechanics and they did a few tests and figured out a year long problem in LESS THAN 1 hour! Our jeep is back running beautifully. Thank you so much Robert. I will be recommending you to everyone!

I was passing thru a few months ago and I had an issue with my transfer case leaking. The filler…read morebolt was stuck in the transfer case. I requested that he remove the bolt, drain the fluid and replace it. He said it was something he could do. So I waited inside to talk to the boss who happened to be on the phone. It was pretty busy so I was told to wait about an hour. The mechanic who took the bolt out was dedicated. He did a great job. Very thorough. Good mechanic. I give him 5 stars. I was shocked at how low the bill was. I expected it to be much more.

Had our alternator replaced here recently. The thing I love best about McGinnis is that they don't…read moreupsell you on things you don't need doing. They are trustworthy and reliable- and very reasonable prices. Worth the wait for an appointment; they're busy for good reason. Have dealt with them for something like twenty years, as did my late father-in-law, who would drive in from north Hammond to have them service his Mercedes. We're lucky to have them in the neighborhood. Another place told me my 2004 Avalon with 90K miles needed new Mcpherson struts and quoted an $$$ price, McGinnis looked it over and said the suspension is fine. I trust their work, too.

This crew gets it done and done right. The service from the staff is very professional and you feel…read moreconfident that they will do you right. My wife and I are the owners of Petals Boutique Flowers in Dyer and I bring our delivery van to them whenever it needs work done. I know that I can count on them to get the job done correctly and efficiently.

This is the second car care center I have been to and my second worse experience. I made an…read moreappointment for an oil change and asked about how long it would take. I was told 1hr 15min, after I was there for a hour and my car had not moved i got up to leave on my way out the head mechanic the one with a big brown beard asked me what was wrong? I told him this who franchise sucked. He proceeded to approach me in a threatening manner his manager had to come out of the building and in Lakestation this franchise forgot to put my oil cap back on so I stained 4 driveways and my garage before I figured it out.

I took my vehicle to a part store because it was acting up. They ran a diagnostic test. The test…read moresaid i needed the TBI replaced. .... my vehicle doesn't have one! Idk.... At the store was a customer who recommended me to take my vehicle to Dave Cooper. When I arrived at Dave's he informed me about the TBI and we both chuckled. Then he made an appointment for me to return with my vehicle. On the scheduled date I dropped off my vehicle, Later that day the secretary called me and told me that my vehicle would not start for them and that they would need to replace one of my batteries since they had tested it and it was very weak. She also mentioned that this was probably the main cause of the problem. They changed the battery and now my vehicle runs like the day I bought it. Thank you Mr Dave Cooper and all his staff. I'm definitely taking my vehicle to you when needed.

Had my vintage trucks front end aligned. Great group of people that were very helpful. Manny was my…read morepoint of contact and while the truck was on the lift ,did a comprehensive once over. Did not try to upsell me and was friendly and professional

I own a 1997 Lincoln Town Car that is a family heirloom, my father purchased it brand new. I have…read morebeen taking this car to Exhaust Masters since 2019 with no problems at all. Well, that has changed, I have, in the last several months, taken the car to Exhaust Master 3 times for the same issue, stalling when either driving at slow speeds or at stops. Each and every time it is something different, Mass air filter, IAC, another Mass air flow sensor, NONE has worked due to the inept diagnosis it has cost several hundred if not thousand dollar and I am no where near to having this situation alleviated, in fact it seems to be worse. They now have diagnosed it again with a crankshaft position sensor, and guess what, that is another 500 dollar repair. Do you see a pattern of ineptness or just plain thievery going on here? I do, this is why I will never ever take a vehicle to this establishment again. It is incredibly frustrating to deal with "parts cannon" mechanics--where they keep firing new parts at a problem on your dime without fixing the root cause. When a shop replaces the same sensor twice (the Mass Air Flow sensor) and the car still stalls, it's a massive red flag that their diagnostic process is failing.

Fiancé needed new breaks and I calls and got a quote sounded reasonable and I was able to make the…read moreappointment that day. I dropped the car off around 11 and was able to pick it up before closing that day. Quote matched the end price and her breaks are fixed and it only took one call. What more can you ask for?

Wonderful service! Got us in right away and was fixed very quickly…read more Reasonable prices.. George was super! Will recommend to everyone! Bravo!

I typically just go here for an oil change. It's fast and I'm in and out. The owner Butch is really…read morenice and knows me since I've come in through the years (since 2009). He does my husband's oil changes as well. We recently had a different issue going on with his car. He had to leave it to have them check it but that's not abnormal. They fixed it up and everything is going great. On the sticker they put in your car they don't put the milage you need to have it changed, they put the milage from the date of the oil change. Do the math no problem, I like seeing the milage from when I brought it in. I've had Hyundai Elantras since 2013 and they never had an issue changing my oil. The value is fine, prices are decent, it's not jiffy lube. I would rather use a local business. I'm not sure how one reviewer thought they could get an oil change AND tire rotation for 30.00 Tire rotation can run by itself anywhere from 20-50 sometimes more depending on the car. Make a better choice. If you buy your tires from a tire place typically they will just do your rotation for free.

Left oil plug leaking. Did not replace gasket an oil plug. They downplayed it like it's no big…read moredeal. But it is a big deal and a major failure!