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    Mudd Print & Promo

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Mudd Print & Promo

    Copymaking services

    Scanning

    Advertising

    Brand Management

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    3 years ago

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    liquidfish - Griffin Smiles website design and development.

    liquidfish

    (2 reviews)

    Bricktown

    liquidfish did the comprehensive branding and package design for my business. They also took their…read moredesigns from PDF to print and hired a great company who offered the best value. Let's just say, they really know what they're doing! I didn't really have much of a vision for the look of my brand or packaging, but they took what little ideas I gave them and turned them into gold! liquidfish is easy to work with. They're very customer service oriented, which is important to me. When working with them, you know your satisfaction is paramount. liquidfish keeps current on trends and relevant design for your product/business. I feel like my packaging can compete with any of the big brands on the shelves. I also feel that my packaging outshines all of my competitors' packaging who sell on the same level as I do at the moment (I am not biased at all ;);)). Additionally, due to their work, I feel very proud of my "brand". You can see the work they did for me on their home page, it's Jackpot Treats for Lucky Dogs ;) I get people coming up to me all the time, who don't even own dogs (and some who do), to tell me how great my packaging looks or to ask me who did my package design. Additionally, I have even gotten emails from people I don't know asking about it. I'm proud to tell them it's liquidfish because I feel comfortable recommending them to anyone who needs competent design, branding, or web/mobile work. I have asked them to do my website and some additional package designs for new products and I can't wait to see what they come up with!

    Over 2 weeks and still not even a proposal. Kept asking for updates, finally received what I felt…read morewas a rude response: I've communicated that we would get back to you after we had reviewed the source code. I sincerely apologize for not being able to look at your source code and develop a proposal in a timely manner. It requires resources that are currently under the gun on pre-existing projects. I talked with a PM last week and thought initially we would have the time to analyze your project earlier in the week, but we have not. I'm sorry, but we just don't have the resources right now. Good luck

    Back40 Web Design

    Back40 Web Design

    (5 reviews)

    Everything was great early on. I provided a workflow document of my needs and requirements that was…read morediscussed often using the basecamp project management app. I was told sure no problem. I was never told we cant do that. When things became challenging and I started getting blacklisted I asked for a copy of the correspondence and was told they didn't have it anymore. Less than a year later I did take my files and found someone who actually helps my business. A simple website, sure they can do that. However, beware if you have something that is challenging and requires integration and workflow. When the challenges come, they will offer to give you your files (not your money) and boot you out the door vs trying to work with you to make it work as you were promised it would and accepting ownership for their faults. At one point they were testing an error and had to charge their cc to test it, I believe it was for less than 5$. I was asked to refund them, I laughed and did so. Their website states they work to help your business grow, not the experience I had. Also make backup copies of all your correspondence. Another fault is they will nickel and dime you to death and never admit any fault. At one point the owner Dave asked me to prove a product was on my site as it wasn't working and I needed support....I sent him a link to it, never heard any apologies or sorry I missed it, everything was my fault. Terrible experience. They have a built in charge in case they underestimate the work, I knew my site was complicated and gladly paid it thinking I was going to have this great site I had asked for, it was worth it, right? Or so I thought. We went live and it was a nightmare. Nothing had been tested before go live, my customers were sending me terrible emails, I lost sales, a guest couldn't buy a product without setting up an account on the site... People were trying to buy products and they couldn't. People renewing subscriptions could not. At one point the poor girl at Back40 felt bad and started working as my secretary manually helping my customers check out, she was great! I have no issues with the support staff. My issues were with sales and the owner. They do have high turnover or at least they did at the time. Probably part of my issue. So I invested about 12k$ with Back40 overall and left after bringing a lawyer into our correspondence when Dave said he was cutting off my business. Afterall I had no proof since they wouldn't give me access to the development files. In less than a year after developing a new site with Back40 I am developing a new site again. They oversold their capabilities, never admitted any fault and I am sure the response will be more of the same.

    We have worked with Back40 for many years now... they designed our original website several years…read moreago and redesigned it more recently as our business evolved and technology advanced (facebook, etc). In both cases, they actually listened to our needs and desires, both esthetically and functionally...FROM ACROSS THE COUNTRY! We are based in Southern California and they were able to design a site geared for our customer; the surfer and our product; the surfboard! Whenever we (Stamps Surfboards) contact them, they are super responsive. They are very creative and professional and they have the experience needed to get the job done right... Their hosting is awesome too!

    Mudd Print & Promo - copyshops - Updated May 2026

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