Before I get started I want to emphasize that the prices are VERY reasonable. We paid similar…read moreprices at our last facility for 8 years, which we loved, but did not get this level of care or oversight like 24/7 cameras, updates and pictures.
Anyway, we just moved to Minnesota and tried P-K Pet Resort & Spa for the first time this past weekend. Since we don't know anyone here yet, we didn't have a backup plan if things went wrong--and our pets are truly our children--so their safety and happiness were our top priorities.
From the moment we arrived, I was impressed. I was invited to tour the facility and was pleasantly surprised by how clean and quiet it was. At most boarding and daycare places, you hear lots of barking and commotion, but not here. Instead, there was soothing music, TVs for visual stimulation, and every dog I saw looked happy--wagging tails, relaxing on their beds, or enjoying their private patios.
We've always boarded our pups together because one of them, Newt, has separation anxiety when she's not with her brother, Samson. The staff took my concerns seriously, asking about food aggression and making sure safety came first, but they also respected my knowledge of my dogs. We agreed that if there was any problem, they'd be separated. I appreciated that balance of caution and flexibility.
Our dogs got cuddle time, outside play time, and their own outdoor patio space. We also loved having access to a live camera feed--Samson especially enjoyed the patio! On top of that, we received thoughtful updates letting us know the dogs were doing well, eating, and showing no aggression, so they got to stay together. They even joked, asking if we brought the right dogs since I had been so worried beforehand.
Overall, P-K went above and beyond to make us (and our pups) feel comfortable. We felt reassured, supported, and most importantly, we could see how happy our dogs were. We'll definitely be coming back.