Ordered a lemon cake for mothers 70th Birthday (her favorite) picked it up on Saturday morning as told it had been made fresh the previous evening. On cutting the cake found no lemon except for a slither of lemon curd and so dry it was inedible. Phoned shop to query and told if we wanted a lemon sponge we should have asked for it, however we weren't given any options when we ordered and assumed it would be a lemon sponge. Manager said he would talk to whoever took the order and get back to us within half an hour. After a few hours I had to leave for a meeting so phoned the shop to tell them we wouldn't be in for the rest of the day, as we hadn't heard back from them, only to have the manager be extremely rude stating 'I'll get back from you when I'm good and ready' and cut me off. Poor service when ordering, no options or clarification sort, very poor standard of baking, and extremely rude and unsatisfactory customer service. Would avoid at all costs in the future only writing these comments to warn others and to show dissatisfaction with overall experience with this shop. Shame as I love the pasties and pies. Will never buy from this shop again, and suggest you look for an alternative, who are at least not rude !!!!! 1 star as cannot give zero !! read more