Wonderful experience from start to finish. They took the stress out of replacing the roof and…read moresiding and did an amazing job. The communication was exceptional every step of the project. I would recommend them to anyone.

Great company in sourcing and installing two large windows in my living room. They knew what they…read morewere doing and built a custom frame to put the larger window in which had a brick false front that you couldn't see from the outside. Didn't charge me for the extra materials and time it took to make it look better than before and much tighter weather proof fit.

John and his team installed our Pella replacement windows and I couldn't be any happier with their…read morework. They were always on time and very considerate with the care of installing and working both inside and outside of our home. I highly recommend as this company certainly takes pride in providing quality work at the right price!

We had a great experience with John and his team. They worked extremely hard and efficiently. They…read morecommunicated excellently throughout the job. I have limited days that can be taken off for work, so I really appreciated how promptly they worked so that it was a minimal distraction to my everyday responsibilities. When a part came from the company that didn't fit, the team worked hard to schedule a time on the weekend that was quick and convenient for us. In addition, John noticed a piece of siding that was coming loose on the side of our house. We had noticed it for a while, but didn't have a ladder tall enough to fix it. John offered to come by with his ladder to adjust it for us at no charge. He came back when there was 4 inches of snow on the ground and met his word. I would definitely seek out John and his team in the future.

We had them install a patio door for us. Everything they did was on time and as described. When…read morethey arrived to do the estimate they advised us on the model door that would serve all our needs and be the best value. The installation itself was done in under two hours and the staff left the site cleaner than when they arrived.

It was great working with Joe, Dan, and team. I had a few of our worst windows replaced, along…read morewith a patio door. Not only were they the best price in town, but the service was excellent. Even post installation when I had some questions. They were able to work around the old aluminum siding still on this house without damaging it. They cleaned up well afterwards, inside and out. I would recommend and use again.

We recently had a shower door installed and could not be happier with the experience. From Tammy…read morewho patiently answered my numerous questions to John who gave great advice and did a super job on the installation. We will definitely be using again. I highly recommend!

I was so impressed by their customer service and was so happy with the pricing and finished…read moreproduct. I would never go elsewhere! They repaired an antique glass cabinet for me that my dog broke-- it's good as new. Super fast as well.

Had a small shower replaced. Crew was efficient and professional. Highly recommend the work done by…read moreWyatt Meyer. Beautiful new shower. Very happy with the results. Highly recommended.

Dont let this company in ur door! The sales pitch lady stayed for four hours. I started telling…read morethem to wrap it up after an hour and a half. I told them I had to go get my dog and it would cost me $100 if I was late. She stayed 20 min after the time I told her. I asked her to finish multiple times. I was not indirect. I was blunt and overt and she still stayed. I feel this company would pressure elderly people into their $22k showers. (Not even my whole bathroom. Just a shower !) please don't let anyone u love invite them into your home.

We had a minor cabinet issue with our kitchen cabinets. The owner reached out immediately and when…read moreI got back to him he not only found the time to come over to check out our request, but fix and repair the cabinet as requested. Birch Restoration will be at the top of my lists for small projects that I don't have time or expertise to do in the future!

We hired Kurt to finish our basement and are thrilled with the outcome! Throughout the project he…read morewas responsive, patient, and very thorough. He also repaired some baseboards in our living/dining areas that were damaged when another company replaced our floors. This job was finished quickly and with great attention to detail. Highly recommend working with Kurt for projects both large and small!

My SIL accidentally broke a middle pane of my 1955 door. Martin Glass arrived on time for the…read moreestimate. I had looked at the door, having taken framing courses, and knew it wasn't going to straight forward to remove the trim. I told the tech that and also said I hoped to replace the door with a new one soon that was energy efficient. Because I said that, they agreed to do my door as these 75yo doors can take cosmetic damage to remove the pane. Again, the glazer arrived on time. The end result, which he was proud of, was a tiny hole and a tiny crack ( easily filled with wood caulk if I cared). It was great! He was done quickly and I can't thank them more. Likewise with my SIL. But hey, cardboard and duct tape was more energy efficient during those really frigid days!

UPDATE: The owner emailed me the next morning. She is reviewing how repairs get tracked and helping…read morewith the customer service training for the new office staff, and she wrote, "The fault lies with Martin Glass, not you. Please accept my sincere apology. You are heard and believed." That was all I was after. I am leaving the review up because the visit happened, and I am adding this because the ownership answered and is doing something about it. --- Unfortunately, I can't leave 0 stars. My partner dropped off four window screens to be rescreened. On the first visit, the woman at the counter noticed the tension springs were missing from most of them and asked Sam, the manager, what to do. His answer was "well, if she's accurate, then we need to order some more, and it'll be a week." I hadn't been doubted about anything yet, and I was already being doubted. Two weeks passed with no contact, so I called and drove over. Sam told me they had texted and called. I received neither. The only reason I was standing there is that I called them. He then told me I had brought in three screens, not four. I told him it was four. He would not go look again. He told me I was trespassing, told me to leave, and said he was calling the police, and he started dialing. He stood there dialing for four or five minutes and never completed a call. While he was pretending to dial, I told him how it looked from where I was standing: he had decided I was wrong because I'm a woman, and he was keeping my property over it. He went back to pretending to dial. I finally asked the woman at the counter if she would please check one more time. She went back, said "oh, hold on," and my fourth screen was exactly where it should have been. The three large ones had been grouped together and the small one set off by itself. Their own filing was the whole mystery. I left with all four screens and no apology. The one star is not for her. She was the only person in that building who was willing to go look. A busy counter miscounts sometimes. That is not what this review is about. This is about a manager who would rather accuse a paying customer of lying, and fake-dial the police for five minutes, than ask his own employee to look one more time. If you use this shop anyway, photograph what you drop off with the full count in the frame, label each piece, and get the count written on your ticket.