Listen up!! When…read moreyou encounter an exceptional professional, you recognize it!! The biggest appreciation post for Joseph Guy of Guy's Electrical!! I am highly impressed by his professionalism, knowledge, and prompt diagnosis of my parents' electrical issues. He provided outstanding support and went above and beyond to help them!! Joseph Guy will take care of you! Give him a call for your electrical needs !!

Repair, remove and replace main switch. Joe Guy was amazingly available, quick, thorough,…read morecompetent, friendly and understanding. What a Godsend.

Duane K. Johnson General Manager…read more East Region 602 New Goff Mountain Rd. Cross Lanes, WV 25313 Main: 304-769-1012 Cell: 615-362-8197 Duane.k.johnson@cummins.com Salesandservice.cummins.com 06.20.2025 To whom this may concern: We would like to make you aware of outstanding service we received from the above Cummins Service shop. My wife, myself, our son, daughter-in-law and five grandchildren (21, 10, 6, 2, and new born) were experiencing engine problems on a stormy day with our 2021 Newmar Dutch Star. We were returning home from Owings, MD. On June 19, we were assisted by a Cummins mobile technician on the evening of the Juneteenth holiday. He advanced the diagnosis of our problem, It seemed like a sensor issue. But further diagnosis was required. Fortunately we broke down near not just a Cummins Service shop, but this one in Cross Lanes West Virginia. What a model for professionalism and customer service. The mobile driver offered a safe place to boondock over the night close to the Cummins service shop, away from traffic. Those of us that wouldn't fit in the mini-van we were towing stayed back so further diagnosis and service might allow us to get home with the RV, and not have to abandon it, and have family travel to pick the rest of us up. The next business day we were graciously received and made comfortable in the waiting room, while our RV was further evaluated to diagnose our problem. We were allowed to keep our 8lb dog with us who received many pettings and compliments. We were offered water and restroom facilities while we waited. Luckily the problem, when found, was easy to fix. The service team was able to determine the original purchase date (we are second owners) and provided that information to us in case it was a warranty issue. They also told us to remember that the warranty expires on May 3, 2026. After a thorough diagnosis and troubleshooting procedure, they found the needed parts from a local NAPA dealer. They provided other suggestions related to reaching out to Newmar about something that might fix the problem in the future. An extra blessing was being invited to share in their company staff's pitch-in lunch. All of the staff were friendly and welcoming, and we enjoyed eating lunch with them right before we left to make the drive home. This level of service to help us get home, the warm welcome, and sharing will never be forgotten. This shop has real people helping real people in real time.

We were outside Charleston, WV when the Check Engine icon and words came on our 2019 Tiffin…read more Allegro RED 33 AA. We called and they said come in and we'll run diagnostic and see what's up. Needed a new intake manifold sensor. Not under warranty but an overnight and part on hand so by 9:30 am we are back on the road. Highly recommended.

I've used Damron Electric on a number of occasions and I would highly recommend them to others…read more Each time I've used them they've been prompt and very professional.

I rely on this company for everything. They have installed my new tankless water heater to fixing a…read moremajor leak in my basement by unclogging a French drain that had tree roots in it. Every single employee is kind, knowledgeable, and very trustworthy/professional. Their prices are fair as they are not out to gouge, but to repair the issue and establish trust for further business.

I called for plumbing assistance and within 30 mins, they were at my door, fully equipped to…read moreresolve everything. My issue was resolved professionally and I was pleased with the result.

The tech arrived as scheduled. He was very friendly and personable. I was impressed by the…read morequality of information he shared throughout the visit. The 2x Service Contract for seasonal changes was ridiculously affordable for the visits they will make today and in the Autumn.. He thoroughly examined my system, made the appropriate adjustments and nearly froze me out of my own house while double checking the accuracy of his adjustments. I will see them in 6-months and feel far more secure than when I simply ignored recommended seasonal evaluations and maintenance. I'm older and on a fixed, meager income. This was a good value, professional, easy to schedule. In my opinion, I highly recommend MMG.

I called Montani to paint and repair our two story deck. I was given a time slot of 8 am. I called…read morethe day before to confirm. I waited for 45 minutes and called them again. I was told the repair guy would call. When he called he acted as though it was my fault he missed his time. When he asked to reschedule, I offered several time slots. He got rude and started yelling that I wouldn't give him a time. He was so UNPROFESSIONAL, RUDE AND CONDESCENDING. DO NOT HIRE THESE PEOPLE UNPROFESSIONAL

Need emergency help In the middle of the night and I got fast and friendly help immediately.it was…read morevery great quality work and price!can't wait to need more work done.ill defiantly call again for help

We are a military family, new to area and were in need of assistance. Seeing another Veteran to…read moresupport their business he was who we called. He said he would be at our house within an hour and was then 2 hours late. Gave us our estimate, we were happy with the price, and said he would be back between 6-8am the following day. That night he pocket dialed our house multiple times at 1am. I got up and was ready by 545am for his potential arrival. It wasnt until 11am someone named Sara called to say he was late but would definitely be by before 1pm. We waited, multiple phone calls later, with no answer, he never showed up. We are so disappointed in a fellow veteran for such lack of care to make a phone call or answer the phone. My breaker panel smells like electrical burn, there are scorch marks coming from the main breaker and this man told us to put a smoke alarm next to it and wait for him. Then he never showed up. Very disappointed. Do NOT reccomend.

Update I spoke to the service manager today and after a long…read moreconversation and clearing up our miss communications we corrected the issue completely. From Robin in the office to Mason here at my home and Tim fixing everything we are on track to doing more business. Thanks guys for understanding the problem and resolving it totally.

In July of 2024 the air conditioner in my house stopped working. I then did what most people would…read moredo and contacted Lowe's. They then referred me to Appalachian Heating. I called and was connected with Stephanie Gray. Stephanie told me to abandon the purchase with Lowe's and to go with one of their units. I told her that I have always been happy with Lowe's and would like to stick with purchasing one from them. She then went out to the property and told me which unit I would need to purchase, to fit my house. I then made the purchase. After that, she told me to make a deposit of $1,283.50 to get the installation started and I paid it. The installation was then scheduled. When the first date we scheduled approached, it was canceled and rescheduled. Then, the second date arrived and they began installation. As it turned out, they had me purchase a wrong device, that was sold separately from the Forced Air unit and said they'd be back in a couple of days. A couple of days turned into approximately 3 weeks. They came back out to put the "correct" device in and then told me that the whole unit won't wire correctly to my house. They told me I had to pay an additional $1,500 to correct their error. They told me to purchase this unit, and that it would fit. If it doesn't fit, then they need to return the unit and get the correct one, or install whatever wiring is needed to make it correctly fit my house. They are trying to pretend it isn't their problem that it is a wiring issue. That is the very problem, they told me to buy this unit and if there is a wiring issue, the above two avenues are the way to fix it and they need to do so. Since this occurrence, Stephanie no longer works there. When I reported what she had said to me, they tried to tell me, oh well, we have no way of knowing what she said she no longer works here. I told them I do have proof of what she said I have the emails and I sent them the screenshots which I am also going to display on this review. I now have tenants living in the house that have no heat, because of this issue. This they are doing to a 9 year veteran of the Army as I deal with the aftermath of both hurricanes Helene and Milton. I do not have to deal with now being gouged by this company, especially at a time like this. So, if you intend to deal with this company, make sure to look at these reviews and take them seriously. This is what you are in for, in making such a decision as to use them. As you can see, other people who have used them have also experienced this EXACT same attempt to squeeze them for more money. They replied to this review and my statement still stands. Thus, it isn't compatible with my electrical connection and you shouldn't have had me purchase this. You are the professional and should have known that. You should have had me purchase one that would have been compatible. In other words, the response backs up my complaint entirely, and I hope everybody reading this is paying attention to that statement that THE OWNER OF THE COMPANY has made. In fact, I am taking a screenshot to post, in case he tries to take down such a pathetic attempt at addressing this issue.

When it came time for mainteance we scheduled for Feb 3rd. The tech never showed up and I called…read morethem at 4 pm and they said he had an emergency. I asked why they did not call me since I waited all day they just said sorry. I asked for a discount of the $232 they charge for the reschedule they said no discount. I fired them and hired another company to do it cheaper. Avoid this company Do not let them install or maintain, they do not support veterans.

From the owner: We're the #1 authorized GENERAC dealer in Eastern Kentucky, Southern Ohio, and West Virginia. A…read morePlus Generators provides professional installations, maintenance, and repairs with exceptional quality. Get in touch today and ask us about a FREE quote.

They cam out to my house and gave me an estimate. They came back out at the. Appointed date and…read moretime. They were very professional and even followed up with me. I have an older house with several additions. The electrical in the house was very messed up. They fixed it properly and were extremely thorough. My husband and I are very happy and would recommend them again and again. They installed everything from new ceiling fans to external lights.

Exceptional work. Great value. Very responsive. Mr. Taylor is very knowledgeable in his field. I…read morewould highly recommend them.