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    Mullins Electric

    3.0 (2 reviews)
    Closed 8:00 am - 4:30 pm

    Services - Mullins Electric

    Electric inspection

    Electric installation or replacement

    Electric panel installation

    10 More Services

    Electric panel repair

    Electric repair

    Wire installation

    Wire repair

    Generator installation

    Generator repair

    Light fixture installation

    Light fixture repair

    Outlet installation

    Outlet repair

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    Cummins Sales and Service

    Cummins Sales and Service

    (2 reviews)

    Duane K. Johnson General Manager…read more East Region 602 New Goff Mountain Rd. Cross Lanes, WV 25313 Main: 304-769-1012 Cell: 615-362-8197 Duane.k.johnson@cummins.com Salesandservice.cummins.com 06.20.2025 To whom this may concern: We would like to make you aware of outstanding service we received from the above Cummins Service shop. My wife, myself, our son, daughter-in-law and five grandchildren (21, 10, 6, 2, and new born) were experiencing engine problems on a stormy day with our 2021 Newmar Dutch Star. We were returning home from Owings, MD. On June 19, we were assisted by a Cummins mobile technician on the evening of the Juneteenth holiday. He advanced the diagnosis of our problem, It seemed like a sensor issue. But further diagnosis was required. Fortunately we broke down near not just a Cummins Service shop, but this one in Cross Lanes West Virginia. What a model for professionalism and customer service. The mobile driver offered a safe place to boondock over the night close to the Cummins service shop, away from traffic. Those of us that wouldn't fit in the mini-van we were towing stayed back so further diagnosis and service might allow us to get home with the RV, and not have to abandon it, and have family travel to pick the rest of us up. The next business day we were graciously received and made comfortable in the waiting room, while our RV was further evaluated to diagnose our problem. We were allowed to keep our 8lb dog with us who received many pettings and compliments. We were offered water and restroom facilities while we waited. Luckily the problem, when found, was easy to fix. The service team was able to determine the original purchase date (we are second owners) and provided that information to us in case it was a warranty issue. They also told us to remember that the warranty expires on May 3, 2026. After a thorough diagnosis and troubleshooting procedure, they found the needed parts from a local NAPA dealer. They provided other suggestions related to reaching out to Newmar about something that might fix the problem in the future. An extra blessing was being invited to share in their company staff's pitch-in lunch. All of the staff were friendly and welcoming, and we enjoyed eating lunch with them right before we left to make the drive home. This level of service to help us get home, the warm welcome, and sharing will never be forgotten. This shop has real people helping real people in real time.

    We were outside Charleston, WV when the Check Engine icon and words came on our 2019 Tiffin…read more Allegro RED 33 AA. We called and they said come in and we'll run diagnostic and see what's up. Needed a new intake manifold sensor. Not under warranty but an overnight and part on hand so by 9:30 am we are back on the road. Highly recommended.

    Appalachian Heating

    Appalachian Heating

    (8 reviews)

    Update I spoke to the service manager today and after a long…read moreconversation and clearing up our miss communications we corrected the issue completely. From Robin in the office to Mason here at my home and Tim fixing everything we are on track to doing more business. Thanks guys for understanding the problem and resolving it totally.

    In July of 2024 the air conditioner in my house stopped working. I then did what most people would…read moredo and contacted Lowe's. They then referred me to Appalachian Heating. I called and was connected with Stephanie Gray. Stephanie told me to abandon the purchase with Lowe's and to go with one of their units. I told her that I have always been happy with Lowe's and would like to stick with purchasing one from them. She then went out to the property and told me which unit I would need to purchase, to fit my house. I then made the purchase. After that, she told me to make a deposit of $1,283.50 to get the installation started and I paid it. The installation was then scheduled. When the first date we scheduled approached, it was canceled and rescheduled. Then, the second date arrived and they began installation. As it turned out, they had me purchase a wrong device, that was sold separately from the Forced Air unit and said they'd be back in a couple of days. A couple of days turned into approximately 3 weeks. They came back out to put the "correct" device in and then told me that the whole unit won't wire correctly to my house. They told me I had to pay an additional $1,500 to correct their error. They told me to purchase this unit, and that it would fit. If it doesn't fit, then they need to return the unit and get the correct one, or install whatever wiring is needed to make it correctly fit my house. They are trying to pretend it isn't their problem that it is a wiring issue. That is the very problem, they told me to buy this unit and if there is a wiring issue, the above two avenues are the way to fix it and they need to do so. Since this occurrence, Stephanie no longer works there. When I reported what she had said to me, they tried to tell me, oh well, we have no way of knowing what she said she no longer works here. I told them I do have proof of what she said I have the emails and I sent them the screenshots which I am also going to display on this review. I now have tenants living in the house that have no heat, because of this issue. This they are doing to a 9 year veteran of the Army as I deal with the aftermath of both hurricanes Helene and Milton. I do not have to deal with now being gouged by this company, especially at a time like this. So, if you intend to deal with this company, make sure to look at these reviews and take them seriously. This is what you are in for, in making such a decision as to use them. As you can see, other people who have used them have also experienced this EXACT same attempt to squeeze them for more money. They replied to this review and my statement still stands. Thus, it isn't compatible with my electrical connection and you shouldn't have had me purchase this. You are the professional and should have known that. You should have had me purchase one that would have been compatible. In other words, the response backs up my complaint entirely, and I hope everybody reading this is paying attention to that statement that THE OWNER OF THE COMPANY has made. In fact, I am taking a screenshot to post, in case he tries to take down such a pathetic attempt at addressing this issue.

    Mullins Electric - electricians - Updated June 2026

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