I rely on this company for everything. They have installed my new tankless water heater to fixing a…read moremajor leak in my basement by unclogging a French drain that had tree roots in it. Every single employee is kind, knowledgeable, and very trustworthy/professional. Their prices are fair as they are not out to gouge, but to repair the issue and establish trust for further business.

I called for plumbing assistance and within 30 mins, they were at my door, fully equipped to…read moreresolve everything. My issue was resolved professionally and I was pleased with the result.

Duane K. Johnson General Manager…read more East Region 602 New Goff Mountain Rd. Cross Lanes, WV 25313 Main: 304-769-1012 Cell: 615-362-8197 Duane.k.johnson@cummins.com Salesandservice.cummins.com 06.20.2025 To whom this may concern: We would like to make you aware of outstanding service we received from the above Cummins Service shop. My wife, myself, our son, daughter-in-law and five grandchildren (21, 10, 6, 2, and new born) were experiencing engine problems on a stormy day with our 2021 Newmar Dutch Star. We were returning home from Owings, MD. On June 19, we were assisted by a Cummins mobile technician on the evening of the Juneteenth holiday. He advanced the diagnosis of our problem, It seemed like a sensor issue. But further diagnosis was required. Fortunately we broke down near not just a Cummins Service shop, but this one in Cross Lanes West Virginia. What a model for professionalism and customer service. The mobile driver offered a safe place to boondock over the night close to the Cummins service shop, away from traffic. Those of us that wouldn't fit in the mini-van we were towing stayed back so further diagnosis and service might allow us to get home with the RV, and not have to abandon it, and have family travel to pick the rest of us up. The next business day we were graciously received and made comfortable in the waiting room, while our RV was further evaluated to diagnose our problem. We were allowed to keep our 8lb dog with us who received many pettings and compliments. We were offered water and restroom facilities while we waited. Luckily the problem, when found, was easy to fix. The service team was able to determine the original purchase date (we are second owners) and provided that information to us in case it was a warranty issue. They also told us to remember that the warranty expires on May 3, 2026. After a thorough diagnosis and troubleshooting procedure, they found the needed parts from a local NAPA dealer. They provided other suggestions related to reaching out to Newmar about something that might fix the problem in the future. An extra blessing was being invited to share in their company staff's pitch-in lunch. All of the staff were friendly and welcoming, and we enjoyed eating lunch with them right before we left to make the drive home. This level of service to help us get home, the warm welcome, and sharing will never be forgotten. This shop has real people helping real people in real time.

We were outside Charleston, WV when the Check Engine icon and words came on our 2019 Tiffin…read more Allegro RED 33 AA. We called and they said come in and we'll run diagnostic and see what's up. Needed a new intake manifold sensor. Not under warranty but an overnight and part on hand so by 9:30 am we are back on the road. Highly recommended.

Lawrence and Claresse took my deposit and then refused to begin my project, stating a bogus county…read more"inspector" warning. Lawrence mentioned he would be arrested if he worked in NC. Instead of returning the funds, they noted the generous deposit was for conversations, project review, and product recommendations. NO work, NONE, NADA? I would have happily negotiated a fair deal with them, instead they took it upon themselves to keep the deposit on what I FEEL false pretenses. Though they seemed knowledgeable on the work we discussed, I feel they lied to me about a county inspector's warning and even refused to name the inspector, which is odd. A name would have provided proof. As a homeowner, I can hire whom I wish. Also, I was given bogus reference info and I BELIEVE a fake home address. The investigation continues on that particular piece of data. Since I am contracting the project myself, I can hire whom I please as long as inspections are passed. Their reasoning for backing out and NC licensing is bogus and I wasted lots of time. So be wary, I should have done more investigation. Obviously, I do not recommend them.

I try not to write negative reviews but...I hired this company to change out two existing ceiling…read morefans and three can lights. We agreed to a price and they started work immediately. They could only get the can lights (3) in before they had to go to another job, promising to be back the next day to finish up (I only paid them a portion), Luckily they came back because one of the lights fell out of the ceiling. They fixed it and put the fan in that room. The next room was only changing the fan out. They stopped after getting it mounted and said there was a part that was broke, that they might be able to get one, and that they would let me know in 24 hours. Its now been 10 days. I have texted, called, nothing. Now I have a half-installed, possibly broken ceiling fan up 12 feet in my living room that doesn't work AND the fan in the other room doesn't work now. They seemed like nice people but the work they did and their lack of communication is absolutely the worst I have ever encountered. I paid them what they asked when they asked, they were evidently incapable of this simple job. Don't bother.

I've used Mullins electric twice to replace a powered exhaust fan and they've always been courteous…read moreand professional. This time they even swept my floor because debris fell out of the attic. Highly recommend. I called them around 8:30 in the morning and they were there by noon.

We needed to have a chandelier hung in the foyer, so I called four different electricians for…read morequotes. Over the phone, Mr. Mullins told me that he charges $55/hr, with a $75 minimum. Mr. Mullins' quoted price was fair, he was available within a week, and he had good reviews on Angie's List, so I made an appointment for him to come on a day that my wife would not be working. He was in our home for about 45 minutes from start to finish, and told my wife that the charge was $150. She resisted, but Mr. Mullins was creepy and pushy, and so she wrote him a check for $150, then called me at work. I immediately called Mr. Mullins on his cell phone for an explanation, but he did not take my calls. I left two voicemails, with my cell and work number, and he refuses to take my calls or to call me back. He also ran to the bank and cashed his check immediately. In short, he charged double the quoted price and took advantage of the fact that my wife did not know the details of the quote. Do not trust this electrician.

Aaron is the best, I cannot compliment him enough, he worked so hard for us to get exactly what we…read morewanted, a new Generac, always returned my calls and was on top of everything, we will be doing more business with him in the future, he is the greatest asset any company could ask for, thanks Aaron!

While supply chain issues caused some delay in getting this project started, the team went above…read moreand beyond to get it done promptly and to even go back and remove an old unused pipe. It's so hard to find contractors in our area. We are very happy with the workmanship. It looks amazing!

Listen up!! When…read moreyou encounter an exceptional professional, you recognize it!! The biggest appreciation post for Joseph Guy of Guy's Electrical!! I am highly impressed by his professionalism, knowledge, and prompt diagnosis of my parents' electrical issues. He provided outstanding support and went above and beyond to help them!! Joseph Guy will take care of you! Give him a call for your electrical needs !!

Repair, remove and replace main switch. Joe Guy was amazingly available, quick, thorough,…read morecompetent, friendly and understanding. What a Godsend.

He is the best electrician I know he is in and then out, He has done so many jobs for me if your…read morelooking for electrician he is the one! It is very cheap and professional, he does the job I tell him to do and he never makes a mistake.